Higginbotham Brothers

4.2
232 reviews

About

Hardware StoreBuilding Materials SupplierPaint StorePlumbing Supply StoreHigginbotham Brothers
Higginbotham Brothers is committed to doing everything possible to provide its customers with superior services and products that meet real needs and provide lasting value. An essential element of value HBC offers its customers is the quality of service these customers can expect from our stores.

Location

Higginbotham Brothers
221 E. Hwy 243, Canton, TX
75103, United States

Hours

Reviews

4.2
232 reviews
5 stars
146
4 stars
42
3 stars
8
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising helpful staff while others report rudeness and lack of assistance.

Product Availability

Customers appreciate the variety of products available, but some express frustration over high prices and stock issues for common items.

Store Atmosphere

The store's atmosphere is described as clean and organized, but some reviews mention it feels sterile and lacks a welcoming vibe.

Pricing Concerns

Many customers feel that prices are too high compared to competitors, leading some to seek alternatives.
  • JG
    Jeannette Grider
    6 days ago
    5.0
    Lots of sales. Found the item I went to buy and came home with 2 outdoor lanterns.
  • RL
    Ross Lewis
    Nov 14, 2025
    5.0
    I am leaving Higginbotham Brother's at this moment, and thanks to David, half of my "honey-do's" have been either completed, or a solid plan has been established to do so. I approached David, informing him that I needed someone to assist me who didnt necessarily need to be the smartest person available. I needed the most patient person. David was obviously busy getting geared up for the holidays when I approached him, and he immediately put aside his work to assist me. To the person in a position to promote and increase employees wages: Promote David immediately to the next level and give him a raise. He is ready. He is keeping your business profitable because he knows that the only way to be successful in retail is to make as much money as possible. And every nickle the company generates comes from customers.
  • BM
    Becky McFarland
    Nov 13, 2025
    1.0
    I didn't realize returning unused unneeded items with a receipt was such a problem. We're in here quite a bit with the different projects we do and quite honestly it's always miserable. We will gladly drive the extra half hour to Tyler to never have to go here again
  • BB
    Bob Buckley
    Oct 3, 2025
    5.0
    Nicest and hardest working folks who answer the phone and go the extra mile!
  • CM
    C. L. McClesky
    Sep 20, 2025
    3.0
    Walking into Higgenbotham Brothers is like stepping into a hardware store designed by a dentist’s waiting room. Everything is organized, quiet, and soul-crushingly sterile. The hammers are lined up like they’re about to be drafted. The paint section has all the personality of a filing cabinet. And not a single employee looks like they’ve ever yelled “YEE-HAW” while fixing a fence. No smell of sawdust. No creaky wooden floors. Just cold tile, fluorescent lights, and the distant hum of a place that forgot what it meant to be brothers.

Frequently Asked Questions About Higginbotham Brothers

What are the main products and services offered by Higginbotham Brothers in Canton, TX?

Higginbotham Brothers provides superior services and products including hardware supplies, building materials, paint, and plumbing supplies aimed at meeting real customer needs with lasting value.

What are the store hours of Higginbotham Brothers on weekdays?

The store is open from 7:30 AM to 5:30 PM Monday through Friday.