McCullough Heating & Air Conditioning

Reviews

• MZ

  Michael Zhang

  3 days ago
  5.0
  We’ve always been with McCullough for our AC inspections. They have always been a great company to help us when we’re in need. We recently needed a brand new AC install due to our old one (13 years old) leaking. We went through 3 quotes with other companies, and Charles gave us the best deal for us. We had two great install technicians (Bryan and Justin) work all day to throughly finish the job, and even finding a manufacturer parts defect in the process. They ended up staying all the way till 8pm to walk through new thermostat and show us how to use it. Charles even came back to install some cover piping on the condenser unit to help prevent weather damage. Absolutely a great experience for us. We will continue to do business with McCullough for a long time.
• BD

  Blaine Davis

  4 days ago
  5.0
  Mike was an absolutely stupendous technician. He came out to our property and quickly assessed that the system’s blower motor wasn’t operating at the correct speed. We had no idea the system‘s been that way since 2015. We are so happy to have had Mike come out and fix the system and not only that, but after he was extremely helpful and telling us how to make sure we increased the longevity of the equipment. And he did an extremely thorough cleaning of the outdoor unit we couldn’t believe how dirty it was. We are so grateful to have had like the service technician come out and service our equipment today thank you so much McCullough for sending him.
• EH

  Eric Hull

  Mar 26, 2026
  5.0
  I first had McCullough out to install a new heat pump HVAC system. I was very impressed with the job, they removed the old system and had the new one installed in the span of one day. Everything was clean and organized and it worked great. I decided to sign up for their monthly maintenance plan to get the free biannual checkups and priority service. A while later we were having some issues with the drain line getting clogged. It seemed that the particular grade of our house and this heat pump did not play nicely. So they suggested installing a Drain IV system (an automated system that drips a drain clearing chemical down the drain line). I liked the hands off idea and had them install it. 6 months later comes along and it’s time to refill the drain IV fluid. Well, I go online and it turns out it’s an extremely controlled product that only HVAC licensees have access to. McCullough initially gave an estimate to refill the fluid that was over $300. This is for a replacing a little bag that hangs off the side of the system, probably takes 10 minutes. I was a bit shell-shocked by the price so I called the office seeing if there was anything they could do to just get me the product myself so I could put in a new bag. My tech, Bryce, got with the managers and they decided to make a new line item in their invoicing system so they could sell me the bag without charging the hourly labor rate to install it. Then they drove out the refill and gave me the first one completely free of charge. I was very impressed with how they handled the situation, they were reasonable and took extra effort to accommodate me. Definitely a good company who’s willing to work with you and they don’t BS you.
• AT

  Angela Todaro

  Mar 23, 2026
  1.0
  I hired McCullough in December 2024 to inspect our HVAC system and signed up for their “Prime Membership”—a decision I now regret. They performed four inspections over time, all reporting the system in “Good” condition with normal readings. Then, in February 2026—after listing our home for sale—they sent technician who initially said everything looked fine but marked the unit condition as “Fair.” He claimed the condenser readings were high and sold me a $300 hard start device to “improve efficiency.” Reluctantly, I agreed, trusting their prior inspections. Shortly after, the buyer’s home inspection report revealed the evaporator coil panel was left unsealed (see attached photo). I called McCullough, and they sent the same technician back out. This time, and with 30 days to our home sale closing, he reported high superheat readings(while subcooling remained normal), admitted he missed the issue previously, and recommended further diagnostics—suggesting possible airflow issues or a refrigerant leak. He warned repairs could cost thousands and claimed parts were becoming hard to find. We declined and sought a second opinion. After reviewing all of McCulloughs reports, photos, and data, it became clear the elevated superheat was caused by McCullough leaving the evaporator coil panel unsealed during ALL prior visits. The black buildup on the panel door supports this. A new HVAC company confirmed not only that issue but also found and repaired an additional seal break in the attic unit. Total cost: $200. In contrast to the thousands suggested by McCullough, these were the only issues. My unit is only 8 years old. I don’t believe this was an isolated mistake. Given the timing—right before our home sale—and the aggressive upsell, it felt like a coordinated attempt to push unnecessary repairs. To their credit, McCullough refunded the $300 hard start device after I pointed all of this out. However, the experience revealed concerning and predatory practices. I strongly recommend verifying all suggested repairs and carefully reviewing inspection readings before agreeing to any work using this company. No one in management has reached out to me to discuss or apologize.
• MD

  Mitch Solorzano Daly

  Mar 19, 2026
  5.0
  Today I had my bi-annual appointment with McCullough Heating and Air to make sure everything is working properly and ready for the summer. The technician that came out was Chris Miko. It was my first time working with him and I hope not the last. He was so kind, professional, and extremely knowledgeable about HVAC. He explained everything to me so well and made it very easy to understand because I don’t know much about HVAC. He went above and beyond for me by fixing something that was making my drip pan rust. I would have never known about it because I physically cannot get into my attic. He recommended a hard start kit to elongate the life of my compressor and possibly reduce my electric bill by a little bit. I agreed to it and had him install it before he left. It was very affordable because I’m a member. They give you great discounts when you’re a member. Chris also left my house spotless. He cleaned up after himself really well and was extremely respectful to both my wife and I. My dogs loved him too! I’m hoping that he can be my technician moving forward. I would highly recommend McCullough Heating and Air to all of my family and friends, in fact, I’ve had a few neighbors sign up because of my experience with them. I’d also suggest asking for Chris Miko because he’s the BEST technician I’ve had so far come out and inspect my equipment. His attention to detail was just impeccable and I really appreciated it.

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