Customers consistently praised the installation crews for their professionalism, efficiency, and attention to detail, often completing jobs in a timely manner.
Customer Service
Many reviews highlighted the excellent customer service provided by both sales representatives and installation teams, noting their responsiveness, knowledge, and lack of pressure during the sales process.
Product Satisfaction
Customers expressed high satisfaction with the quality and aesthetics of the windows, noting improvements in energy efficiency and overall home comfort.
Competitive Pricing
Numerous reviews mentioned that Window World offered competitive pricing compared to other companies, often at significantly lower costs for similar quality products.
Communication
Feedback indicated strong communication throughout the process, from initial estimates to installation, with many customers appreciating the clarity and thoroughness of information provided.
DL
Dean Liu
Nov 16, 2025
5.0
If you are looking to replace old windows with an installer that is not trying to rip you off and would stand by their warranty, look no other than Window World.
We replaced half of our windows in 2023 due to old windows cracking. I requested quotes from Window World and two other installers. Everyone had similar products with similar performances (different product names and catch phrases) but Window World stood out with their price. It was at least 50% less than the lowest quote. The reason for the low price is they carry only the most common and cost effective type of window and have their factory in the US. We went ahead with Window World. Another major plus is they have their in-house installation crew (we avoided installers who didn't have in-house installation crews because there's less quality control), hence the installation went very quickly and smoothly. We were able to test their warranty right away when we noticed issues with a window sash. Filed a replacement request online, it was approved and replaced immediately with no questions asked.
2 years later, it was time to replace the other half of our windows. Receive quotes from multiple installers during the two years and the second lowest quote was again more than 2x of what Window World quoted. They even honored their price from 2 years ago (it's hard to find vendors who takes care of returning customers these days). The excellent quality and service were the same as 2 years ago, same with the warranty.
I believe unless you are looking for specialty luxury products or chasing minor incremental performance specs, Window World should be the best option.
JB
James Blankenship
Nov 14, 2025
5.0
Fantastic installation team! From the removal of the old windows to installation of the new windows, they were efficient, fast, and very professional. No time was wasted. The windows look great and are well built. I’m very pleased with the entire experience. I would highly recommend this company to my friends and family.
NM
Nicholas Marzolf
Nov 10, 2025
5.0
I had Window World install an exterior French door and a new front door. Everything was timely, Braden’s communication was great, install went very smoothly. The install team communicated very well while they were here as well, small hardware issues (my own fault) were handled quickly because of it. Although they specialize in Windows, I was never pressured or up-sold on windows which was very nice. Will likely be reaching out regarding Windows in the future.
KR
Kyle Raney
Nov 7, 2025
5.0
Easy 5 stars. This is a phenomenal company that clearly takes pride in their craft. I have nothing but positive things to say about our experience with Window World of Austin. We'll continue to use them in the future and happily recommend them to anyone who needs windows!
Jose was extremely friendly and informative during the initial sale and evaluation process.
During the installation, Bruce, Anthony, and Bairon went above and beyond to ensure we were happy with every detail of the window install. They accommodated some tough adjustments on the fly without a single complaint. Bruce was quick to communicate everything throughout the installation process and was a real pleasure to work with.
AB
Amie Bouley
Oct 31, 2025
5.0
We are extremely happy with our experience and new windows from Window World! The installation crew- Bruce, Wes, Bairon, Juan and Jair arrived on time and immediately started. The crew worked together with efficiency and professionalism. You could feel they were highly skilled and enjoyed working together. Really good vibes! Bruce and Wes checked in with us several times and went over all completion paperwork. Our experience with Window World from working with initial sales representative to the installation crew has been awesome! Thank you Jose, Bruce, Wes, Bairon, Juan and Jair! We sincerely appreciate your work.
Frequently Asked Questions About Window World of Austin
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options does Window World of Austin offer?
They accept American Express, Cash, Check, Discover, Mastercard and offer financing options subject to approved credit and promotional periods. Contact them for current options.
Will replacement windows be installed from the inside or outside?
Most replacement windows are installed from the outside, but installation may sometimes be from the inside. The installation expert will determine the best method on the day of installation.
Does Window World of Austin install replacement windows year-round and will I lose heat or cooling during installation?
Yes, they install windows year-round. Installation typically takes one day with minimal heating or cooling loss as they work window by window.
How should I prepare my home before my window replacement appointment?
Remove curtains, blinds, and wall decorations near the windows, and ensure security sensors are deactivated. Provide a clear path to the windows being replaced.
How long does it take to get replacement windows installed at Window World of Austin?
Windows are usually installed within 4-8 weeks after final measurements. Installation takes about 30-60 minutes per window, with most jobs completed in a single day including trim and cleanup.
What warranty does Window World of Austin provide on their replacement windows?
They offer an all-inclusive limited lifetime warranty on their replacement windows. Contact them directly for full details.
What happens to my old windows after installation?
Old windows are removed and disposed of properly after installation unless you notify the crew that you wish to keep them.
What should I do if I encounter issues with my replacement windows?
Visit Window World's Support page on their website for troubleshooting tips and advice on common window issues before contacting support.
What nearby stores can I visit for home improvement or related needs around Window World of Austin?
Nearby home improvement stores include Tri-Supply and Orkin Pest Control, which may be useful if you need additional supplies or pest services when upgrading your home.
Are there any nearby dining options to consider before or after visiting Window World of Austin?
Yes, nearby restaurants such as La Pera Catering, The Caribbean House seafood restaurant, and G Squared Pizza Co. offer great dining options for a meal before or after your appointment.
How can nearby attractions like the Austin Opera enhance my visit to Window World of Austin?
After your visit, you might enjoy exploring nearby attractions like the Austin Opera for entertainment, making your trip both productive and enjoyable.