Customers consistently praised the professionalism, knowledge, and responsiveness of the sales and installation teams.
Installation Quality
Most reviews highlighted the efficiency and thoroughness of the installation crews, with many noting that the work was completed on time and without mess.
Pricing
Window World was frequently recognized for offering competitive pricing, often significantly lower than other companies, while still providing high-quality products.
Product Satisfaction
Customers expressed high satisfaction with the quality and performance of the windows, noting improvements in energy efficiency and aesthetics.
Communication
Many reviews mentioned excellent communication throughout the process, from initial estimates to post-installation follow-ups.
NB
Nick Bravo
Jan 2, 2026
5.0
TLDR: would recommend 10 out of 10 times.
The Window World operation is top-notch start to finish. From the first meeting with Jose Chapa to the walkthrough with Bruce and his crew, everything went as smooth as can be expected. We met with 2 other window companies and were given the lengthy (3+ hrs) song and dance with multiple discounts and pricing still was well above what Window World offered. Not to mention, the completed product looks as luxe as you’d expect with much higher prices.
During installation, Bruce and his crew of Anthony, Jair, Juan and Bairon were absolutely fantastic. Great personalities and knowledge and attention to detail were displayed throughout. Bruce said something that stuck with me, he said “we want people on our crews that actually CARE about doing a good job” and that showed through and through.
We could not have drawn up a better experience. Hope this helps any reader and Window World connect in the future!
JM
Joni M
Dec 29, 2025
5.0
We got a patio sliding door installed and the process was easy from start to finish. All of the Window World people I worked with were knowledgeable and professional. I will definitely use Window World again when we get the rest of our windows replaced.
TC
TJ Costello
Dec 19, 2025
5.0
Thank you Window World. Thus a long process ended happily and positively! We contacted no less than six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority."
He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY.
We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE.
Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised.
We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team!
So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.
CM
Cindy Myska
Dec 12, 2025
5.0
Window World of Austin did an awesome job on our windows, the same as they did on another house for me 3 years ago, and on my daughter's house 3 months ago! They are incredibly efficient, thorough and just simply craftsmen at what they do. Jose Calapa, our salesman and estimator is superb, and knows the window replacement business inside and out. Carl and Lee expertly managed the well trained and hardworking team. This company is the best!
JO
ja ow
Dec 5, 2025
5.0
Our experience started off on the right foot with Braden coming out to give us an estimate for new windows and a new door.. He was so friendly, polite &, knowledgeable, He did not pressure us to make a quick decision.. We loved the honest ,straightforward approach of Window World. Our order came in earlier than expected and was installed by Lee and his great crew of guys who have been together as a team for 6 years. They worked so efficiently to get the job done in one day, with no messes left behind. We couldn't be happier with our new windows & door. Thank you Window World of Austin !
Frequently Asked Questions About Window World of Austin
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options does Window World of Austin offer?
They accept American Express, Cash, Check, Discover, Mastercard and offer financing options subject to approved credit and promotional periods. Contact them for current options.
Will replacement windows be installed from the inside or outside?
Most replacement windows are installed from the outside, but installation may sometimes be from the inside. The installation expert will determine the best method on the day of installation.
Does Window World of Austin install replacement windows year-round and will I lose heat or cooling during installation?
Yes, they install windows year-round. Installation typically takes one day with minimal heating or cooling loss as they work window by window.
How should I prepare my home before my window replacement appointment?
Remove curtains, blinds, and wall decorations near the windows, and ensure security sensors are deactivated. Provide a clear path to the windows being replaced.
How long does it take to get replacement windows installed at Window World of Austin?
Windows are usually installed within 4-8 weeks after final measurements. Installation takes about 30-60 minutes per window, with most jobs completed in a single day including trim and cleanup.
What warranty does Window World of Austin provide on their replacement windows?
They offer an all-inclusive limited lifetime warranty on their replacement windows. Contact them directly for full details.
What happens to my old windows after installation?
Old windows are removed and disposed of properly after installation unless you notify the crew that you wish to keep them.
What should I do if I encounter issues with my replacement windows?
Visit Window World's Support page on their website for troubleshooting tips and advice on common window issues before contacting support.
What nearby stores can I visit for home improvement or related needs around Window World of Austin?
Nearby home improvement stores include Tri-Supply and Orkin Pest Control, which may be useful if you need additional supplies or pest services when upgrading your home.
Are there any nearby dining options to consider before or after visiting Window World of Austin?
Yes, nearby restaurants such as La Pera Catering, The Caribbean House seafood restaurant, and G Squared Pizza Co. offer great dining options for a meal before or after your appointment.
How can nearby attractions like the Austin Opera enhance my visit to Window World of Austin?
After your visit, you might enjoy exploring nearby attractions like the Austin Opera for entertainment, making your trip both productive and enjoyable.