Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Reliability
Many reviews highlighted the company's prompt response times and reliability in diagnosing and fixing HVAC issues.
Honesty and Fair Pricing
Several customers appreciated the honest assessments and fair pricing, often noting that QLS provided lower quotes compared to competitors.
Professionalism
Technicians were frequently described as professional, efficient, and thorough in their work, often going above and beyond to ensure customer satisfaction.
Communication
Customers noted excellent communication from technicians regarding issues, repairs, and maintenance tips.