McCullough Heating & Air Conditioning

Reviews

• JL

  Jon Loschke

  4 days ago
  1.0
  All trust is gone. McCullough was supposed to be an honest service company but threw that all away. When I was out of town my furnace died and I told my wife to call McCullough. They found “bonus” work to do that was completely unrelated to the furnace and sold it using FUD like all the dishonest service companies. The most egregious act was charging $400 for a 1” piece of foam to replace another piece of foam that did not need to be replaced at all. $400!! Never get involved with this company.
• WM

  William Mattingly

  Feb 16, 2026
  1.0
  This is the worst company that I have ever been involved with, they made a service call figured out the problem was and told me they were ordering the parts. A few days later they called me telling me the parts are in and they wanted to schedule the job for that Monday. I called them asking to have the unit repaired over the weekend, left a message and no one returned my call. Called first thing Monday morning and they informed me the parts were not in and they could not service the unit and did not know when the parts would be received. I canceled the order and went to another company and they had the unit repaired that the following day. I would not recommend this company to anyone very bad communication and the right hand diffidently did not know what the left hand was doing I’m
• JG

  John Gonzalez

  Feb 12, 2026
  5.0
  I recently had my AC fan replaced and had a great experience with Shawn May at McCullough Heating & Air Conditioning. I had a few suspicions about what was causing the issue and initially thought I might need my evaporator coil cleaned, especially after another (different) company pointed me in the wrong direction. Shawn took the time to walk through my concerns, clearly explain the diagnostics, and show why the fan motor was the actual problem. I appreciated how transparent he was about the pricing and repair options. They were responsive, professional, and applied the initial diagnostic fee toward the repair, which I felt was solid customer service. Overall, I was impressed with Shawn and the team at McCullough and wouldn’t hesitate to use them again for future HVAC needs.
• SY

  Sean Yeh

  Feb 11, 2026
  5.0
  After the mild winter storm of 2026, Peter and Eric helped me out with diagnosing what went wrong with my HVAC system. They were both able to come out quickly to help me and were very knowledgeable. Eric helped me made sure I put my new air filter correctly while Peter shared all about how my HVAC system works. Peter succinctly explained what type of HVAC system I have, gave fun facts such as because my system was in an insulated attic, he knew my system was electric and not gas. While explaining the replacement process, Peter was friendly and did not push for me to buy a new system and explained all the pros and cons of each to help me make an informed decision. I had a great experience with McCullough.
• KO

  Kirsten Olson

  Feb 2, 2026
  5.0
  Vlad, Is the most wonderful, Polite, thorough, and Conscientious technician I’ve ever had come to my home 😊. I’ve even requested him if needed for a second follow up and he’s happily worked me into his schedule, even if starting his day earlier or ending it a little later. McCullough has a superstar working for them, one that I’m sure all customers love, trust, request by name and admire his work ethic along with his patient, horough explanation of the current status of equipment along with his very clear professional recommendations for any repair work needing to be done at my annual maintenance visits For AC and furnace. This recent visit the maintenance had a second layer of a heating issue on one of the units Which was an unusual and uncommon one and Vlad Stayed As long as it took, all the while Calmly and clearly explaining his powers of deduction(Which I appreciated & Appreciated and admired, but really just nodding And trusting his power of deduction reporting to me And my husband over the phone… And by, gosh He stayed until his extensive process of elimination was exhausted and discovered the cars in the fix again with honest and trusted recommendations for the long-term once overall fix.

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