For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Worse customer service half the people that work here don’t know basic plumbing parts. Lady couldn’t leave her desk to show me where a part was.
AR
Angel Rojas
Jun 30, 2025
5.0
These guys always save the day. Kinda wish they were open during the weekends as well. But still managed to find the part that i needed. That not even google could find for me, the salesperson Gaylon Bowser, knew right away as soon as i gave them a rough idea of what the part looked like. These guys Rock.
AA
Art Achariyakosol
Aug 4, 2022
4.0
Google maps takes you to the wrong place.. basically across a ditch and barbwire fence in-between. Customer service is good and they have better prices than big box stores
RH
Ricardo Herrera
Jul 15, 2020
1.0
7/15/2020 worst experience ever, Kevin is the guy I have to deal with, he show me 0 customer service skills, I had little knowledge about plumbing and I was asking him for some recommendations based on his experience as an attendant of a plumbing supply company but instead he was rude and giving me the " I don't know I'm not a plumber I just work at the counter " thing, he was acting like I was bothering him or something, he's coworker didn't even try to help me, he was just listening how his buddy was treating me and do nothing about it, like he didn't care either.
So if you need to buy some plumbing supplies for a project, do yourself a favor and don't go there unless you are a Pro or a certified plumber and have the knowledge to know what part do you need for a project or at least talk to someone else, I can't say the rest of the employees are like him or his coworker but who knows, I just talk about my own experience, I end up shopping at Home depot and the guy there was very helpful.
MM
MCC
Apr 24, 2019
5.0
Very knowledgeable and helpful. Friendly technicians.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of plumbing products and services does Ferguson Plumbing Supply provide?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, catering to both service calls and new construction plumbing projects.
What are the store hours for Ferguson Plumbing Supply in Austin, TX?
The store is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Ferguson Plumbing Supply offer delivery or in-store pickup options?
Yes, Ferguson offers delivery, in-store pickup, and curbside pickup services. However, same-day delivery is not available.
How can I contact Ferguson Plumbing Supply for after-hours emergency or water heater delivery?
For after-hours emergency or commercial water heater full service delivery, please call (800) 217-9480.
Can I pay for my purchases at Ferguson Plumbing Supply using a credit card?
Yes, Ferguson accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson Plumbing Supply offer commercial financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson Plumbing Supply located in Austin?
Ferguson Plumbing Supply is located at 10500 Metropolitan Dr, Austin, TX, 78758, USA.
What are some notable places near Ferguson Plumbing Supply in Austin that customers might visit?
Nearby places include the water park Volante Beah Waterpark, the historical landmark The Bond, and the soccer stadium Austin FC, providing entertainment options before or after a visit.
Are there other related businesses near Ferguson Plumbing Supply that customers might find useful?
Yes, nearby businesses such as Varsity Zone HVAC for heating and cooling needs, Stars and Stripes Lighting for lighting supplies, and Hobart Service for appliance repairs can complement your visit to Ferguson.
How can nearby professional services around Ferguson Plumbing Supply assist customers?
Nearby professional services like Paragon Printing & Mailing, Andy Frain photography, and Worksmart printing services offer convenient support for business and marketing needs when visiting Ferguson Plumbing Supply.