Ferguson Plumbing Supply

Reviews

• NS

  Nolan Shedd

  Oct 1, 2025
  1.0
  Worse customer service half the people that work here don’t know basic plumbing parts. Lady couldn’t leave her desk to show me where a part was.
• WH

  William Hohl

  Sep 3, 2021
  1.0
  Don't waste your time - I tried calling three times to get someone to answer a simple question of whether they sold PEX pipe. I got to listen to their canned music forever and no one bothered to pick up. Clearly not staffed well.
• TM

  Tim McDaniel

  May 14, 2021
  5.0
  I'm just a retail counter customer, but they were exceptionally helpful in looking for a replacement part.
• RT

  Rawbi Tsunami

  Apr 15, 2021
  5.0
  Awesome, they sell to the public
• OF

  OTL Fitness

  Jan 8, 2020
  5.0
  First let me say I am no plumber. I know nothing about it and I envy those who do. I am a small business owner and try to do small fixes myself, when I can. The first time I needed supplies I went to Ferguson with the assumption they would treat me as someone who knew nothing (which I didn't) and would try to oversell me parts or not help at all because I didn't know anything. My experience was the exact opposite. They were extremely helpful and answered all of my questions. Today I called in to ask about a part I needed for the toilets in our business. Not only did they look things up in order to help me, they told me I didn't need the part I thought I did and helped me fix it without buying a part at all. It may say counter productive to not sell the customer, but their honesty and helpfulness have made a customer for life out of me. Building trust is an art that has been lost. Thank you, Ferguson, for putting your customers first. - David de Leon (Owner at OTL Fitness)

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