Clarke Kent Plumbing

Reviews

• AR

  Aasaf Raad

  May 25, 2023
  5.0
  Had an excellent experience with CK Plumbing! Called about an issue and they were able to send out a tech same day. Richard was excellent; diagnosed and fixed the plumbing issue within an hour. Cleaned up after the job and wore shoe covers while in the house. The rate was slightly steep (at the top of the average rate for the service in the industry) but the quick turn around time and great work makes it worth it. Thanks to CKP and Richard!
• KC

  Kimmy C

  Sep 13, 2022
  1.0
  The receptionists for this business are horrible. From the first phone call I had nothing but attitude from the office staff. The first plumber who came to my house didn’t bring a ladder despite me informing the receptionist that our tankless water heater was in a downstairs ceiling crawl space 14 feet off the ground. Instead of rescheduling me for someone who had the equipment to handle the job, he tried to tell me that the issue we've been having (scalding hot or ice cold water out of the pipes no matter how the faucet handle is set) is due to "hot Texas summers." Yeah, I’ve lived in Texas my whole life. I know that in the summertime, pipes in the outside of the house heat up faster. That wasn’t the issue. After he turned down the temperature of the water hearer from 120° to 115°, he told me that would help the issue and to call back if it didn’t. Surprise surprise, it did not solve my problem. I called back to get another plumber with the right equipment out, once again receiving an attitude from the woman answering the call, and the second plumber charged full price for the services he provided. I thought it was ridiculous that the plumbing company would send an ill-equipped plumber, who charged full price for his services, and then charge us again for the second visit to essentially supplement the first visit. The first bill was $230, the second bill was $150, and when I called to complain about that (again facing attitude from the receptionist) they offered to knock $100 off the second bill. How generous. I’ll never use Clarke Kent Plumbing again. P.S. the water is still insanely hot
• AM

  Andre Moran

  May 20, 2019
  5.0
  Juan Martinez was great! Very professional.
• LK

  Leigh Van Kirk

  Mar 14, 2019
  5.0
  Juan Martinez arrived promptly within the time window, provided an array of choices for a new garbage disposal, and left the work area very clean and neat! I can always depend on Clarke Kent Plumbing.

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