Business Details
About
PlumberEmergency PlumbersSewer & Drain Cleaning
Regardless of when you call us, you will always get a real person. We sell service as well as plumbing. What's important to us is building trust- one customer at a time. And we've been doing that since 1986.
Location
Hours
Reviews
4.5
485 reviews
5 stars
408
4 stars
10
3 stars3
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising responsiveness and professionalism, while others reported rude interactions and scheduling issues.
Quality of Work
Generally positive reviews regarding the quality of plumbing work, with many customers expressing satisfaction with the technicians' expertise and problem-solving abilities.
Pricing Transparency
Concerns raised about unclear pricing and unexpected charges, leading to perceptions of being overcharged for services.
Timeliness
Inconsistent experiences reported regarding appointment scheduling and punctuality, with some customers experiencing delays.
Professionalism
Technicians are often described as professional and courteous, though there are instances of unprofessional behavior noted by some customers.
- ARAasaf RaadMay 25, 20235.0Had an excellent experience with CK Plumbing! Called about an issue and they were able to send out a tech same day. Richard was excellent; diagnosed and fixed the plumbing issue within an hour. Cleaned up after the job and wore shoe covers while in the house. The rate was slightly steep (at the top of the average rate for the service in the industry) but the quick turn around time and great work makes it worth it. Thanks to CKP and Richard!
- KCKimmy CSep 13, 20221.0The receptionists for this business are horrible. From the first phone call I had nothing but attitude from the office staff. The first plumber who came to my house didn’t bring a ladder despite me informing the receptionist that our tankless water heater was in a downstairs ceiling crawl space 14 feet off the ground. Instead of rescheduling me for someone who had the equipment to handle the job, he tried to tell me that the issue we've been having (scalding hot or ice cold water out of the pipes no matter how the faucet handle is set) is due to "hot Texas summers." Yeah, I’ve lived in Texas my whole life. I know that in the summertime, pipes in the outside of the house heat up faster. That wasn’t the issue. After he turned down the temperature of the water hearer from 120° to 115°, he told me that would help the issue and to call back if it didn’t. Surprise surprise, it did not solve my problem. I called back to get another plumber with the right equipment out, once again receiving an attitude from the woman answering the call, and the second plumber charged full price for the services he provided. I thought it was ridiculous that the plumbing company would send an ill-equipped plumber, who charged full price for his services, and then charge us again for the second visit to essentially supplement the first visit. The first bill was $230, the second bill was $150, and when I called to complain about that (again facing attitude from the receptionist) they offered to knock $100 off the second bill. How generous. I’ll never use Clarke Kent Plumbing again. P.S. the water is still insanely hot
- AMAndre MoranMay 20, 20195.0Juan Martinez was great! Very professional.
- LKLeigh Van KirkMar 14, 20195.0Juan Martinez arrived promptly within the time window, provided an array of choices for a new garbage disposal, and left the work area very clean and neat! I can always depend on Clarke Kent Plumbing.
Frequently Asked Questions About Clarke Kent Plumbing
What services does Clarke Kent Plumbing offer?
Clarke Kent Plumbing offers plumbing services including emergency plumbers and sewer & drain cleaning.
Where is Clarke Kent Plumbing located?
Clarke Kent Plumbing is located at 1408 W Ben White Blvd, Austin, TX 78704, USA.
What are the operating hours of Clarke Kent Plumbing?
Clarke Kent Plumbing operates 24/7, open from 00:00 to 23:59 every day of the week.
Since when has Clarke Kent Plumbing been in business?
Clarke Kent Plumbing has been building trust with customers since 1986.
How can I contact Clarke Kent Plumbing?
You can contact Clarke Kent Plumbing by phone at +1 512-477-2200 or via email at admin@clarkekentplumbing.com.
What payment options does Clarke Kent Plumbing accept?
Clarke Kent Plumbing accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Clarke Kent Plumbing active on social media?
Yes, Clarke Kent Plumbing is on Facebook and Twitter (@CKPlumingInc).
Are there any appliance stores near Clarke Kent Plumbing?
Yes, Affordable Appliances is nearby, an appliance store where you can shop for home appliances before or after your plumbing visit.
What automotive services are close to Clarke Kent Plumbing?
Nearby automotive services include KarMatch Auto Sales for used cars, Firestone Complete Auto Care for repairs, and Austin Quality Tires for tire services.
Are there any notable dining options near Clarke Kent Plumbing?
Yes, there are several Mexican restaurants nearby such as Taqueria La Tapatia, Taqueria La Escondida #3, and Taqueria Number 3 La Escondida, ideal for a meal after your visit.