About
Garage Door Supplier
Garage door service in Austin, TX
Location
Hours
Reviews
4.9
1,285 reviews
5 stars
1,222
4 stars
21
3 stars10
2 stars8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, politeness, and expertise during service appointments.
Customer Service
Customers appreciated the friendly and responsive customer service, with many highlighting effective communication and follow-up.
Quality of Work
Most reviews praised the quality of repairs and maintenance, with technicians providing thorough inspections and effective solutions.
Sales Practices
Some customers expressed concerns about high-pressure sales tactics and unclear communication regarding service options.
Timeliness
Many customers noted prompt service and quick scheduling, contributing to a positive overall experience.
- JLJoe Linville4 days ago4.0Stephen was very personable and at the same time professional. He gave us confidence that he knew what he was doing and gave us options for our needs. Our confidence in the process was sidetracked after we had agreed to a price with Stephen’s supervisor. We were of the understanding that we had agreed on a price that would provide us with a new (installed) door opener. We were surprised when presented with another $1000 to complete the project in the right fashion. That’s a company policy issue the way I see it. Stephen did a great job
- JFJeremy Forbes4 days ago5.0Our experience with A1 Garage is easily one of the top customer service experiences we've had. Kevondre made sure to call before he headed in and even asked if there were any refreshments he could pick up for us on his way over. He was professional and knowledgeable. He was even patient enough to let me watch him work as I was eager to learn more about how our garage door operates and what caused it to break - he answered all of my questions with a smile. Thank you Kevondre for being such a great person and for getting our garage in better working condition than it was before it broke.
- RGRicardo GonzalezNov 12, 20255.0Jimmy was awesome from the moment he showed up for the call. Very friendly, professional and hustled to get the job done straight away. Love that same-day service. I was just moving in and still had boxes all in the way. I really like that he had no problem moving things so that he could get the job done today. I had previously been told by another company that they would have to come back because of all the things in the way. Not Jimmy. Instead, he provided solutions and got the job done. Would recommend and do business again. That is Jimmy!
- LLLinda LaurenceNov 9, 20255.0Our garage door was damaged from too many times closing it on items getting in the way. Braiden was our technician. He listened to my issue, assessed the damage and gave me an estimate for repair. We couldn’t afford a new door at the moment. The repair that Braiden did was excellent work. Braiden is kind and courteous. He called to say he was on the way and even offered to get me a beverage. He explained every step of the process thoroughly. I would recommend A-1 and Braiden for garage door service.
- GVGeorge VeteranNov 1, 20255.0A1 Garage Door Service will be highly recommended. A1 Garage Door Service sent an extremely skilled technician named Braden Wilhite. This young man took the time to look over my garage door components and even pointed out worn part’s that I wasn’t aware of. Braden is technically proficient in the aspects of garage door operations and troubleshooting. Braden ranks in the top three with the folks who have been dispatched to my home for repairs for the past 25 years of ownership. 5 Stars without question. If my coworkers ask, I will tell them A1 Garage Door Service and make sure you ask for Braden Wilhite. My garage door is whisper quiet and opens and closes effortlessly since Braden made repairs and alignments. I truly wish all home repair companies had a Clone of Braden. He was polite, with an upbeat attitude to enjoying what he does. His work proves that. Again, thank you A1, and if I ever need garage door service again, I will be calling and asking for Braden.
Frequently Asked Questions About A1 Garage Door Service
What type of services does A1 Garage Door Service provide?
A1 Garage Door Service specializes in garage door services in Austin, TX.
Where is A1 Garage Door Service located?
A1 Garage Door Service is located at 12307 Roxie Dr, Ste 213, Austin, TX 78729.
What are the operating hours of A1 Garage Door Service?
A1 Garage Door Service operates 24 hours a day, 7 days a week, including holidays.
How can I contact A1 Garage Door Service?
You can contact A1 Garage Door Service by phone at +1 512-601-0818.
How long has A1 Garage Door Service been in business?
A1 Garage Door Service has been serving customers since 2007.
What category or type of business is A1 Garage Door Service classified under?
A1 Garage Door Service is classified as a garage door supplier.
Are there any home inspection services near A1 Garage Door Service?
Yes, Inspecting Austin, a home inspection service, is nearby and may assist customers who need home evaluations when considering garage or home repairs.
What nearby contractors could complement services provided by A1 Garage Door Service?
Nearby contractors such as Hartel Homes and Reflections Remodeling LLC offer construction and remodeling services that complement garage door installations and repairs.
Are there nearby businesses that can help with related home maintenance?
Yes, Holden Roofing for building supplies and Accredited Pools for pool cleaning services are close by, providing complementary home maintenance services for customers.
Can customers visit local dining spots near A1 Garage Door Service?
Customers can enjoy local Mexican restaurants such as Hacienda Jalisco and Jardin Corona nearby, ideal for dining before or after service appointments.