Business Details
About
Water Softening Equipment Supplier
At Shelton’s Water, we specialize in providing top-quality water treatment solutions for both residential and commercial clients in North Texas. Our services include residential water softeners, whole-home water systems, residential reverse osmosis, commercial water softeners, commercial water filtration, and commercial reverse osmosis systems. With decades of industry experience and a commitment to excellence, Shelton’s Water ensures your water is clean, safe, and great-tasting! As a proud member of the Texas Water Quality Association and the Water Quality Association, we stay up-to-date with the latest advancements in water treatment to serve you better. Contact Shelton's Water today -- your local water experts!
Location
Hours
Reviews
4.7
195 reviews
5 stars
173
4 stars
4
3 stars
3
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and friendliness of technicians, particularly highlighting Heather's exceptional service.
Installation Quality
While many reviews commended the neatness and efficiency of installations, there were some concerns about specific installation issues and follow-up service.
Product Satisfaction
Overall, customers expressed high satisfaction with the water systems, noting significant improvements in water quality and personal benefits.
Communication Issues
Several customers reported difficulties in communication regarding service follow-ups and scheduling, indicating a need for improvement in responsiveness.
Long-term Reliability
Long-term customers appreciated the consistent quality of service over the years, although some recent experiences indicated a decline in service reliability.
- JZJ ZakrzewskiNov 5, 20255.0Excellent service from all aspects, including sales (Tony), installation/service (Heather and Gilbert), and the office staff (Patty). Highly recommend Shelton's Water!
- JJJULIEOct 31, 20255.0Heather is an amazing personable employee of Shelton’s Water systems! She was so honest on what we needed and I can’t thank her enough for all her knowledge!! Great employee they sent to our home!! Highly recommend Shelton’s Water systems!!
- MMMarsha MellottOct 27, 20255.0Heather knows her stuff. She realized I had not done a canister refresh and told me it needs to be done every 5-6 years. Thanks for letting me know that. She called it in to get it scheduled. Thank you for knowing your products and keeping me informed. Great Customer Service
- PKPatsy KeelingOct 27, 20255.0Love it when they send Heather as my technician. She takes the time to explain everything she’s doing and is very methodical in her testing to make sure she has correctly identified the problem. She is friendly, timely, and very knowledgeable, plus she cleans everything up much better than most technicians. I’m going to make sure I request her next time I need them to come out.
- KRKeith RobinsonOct 23, 20255.0Heather was excellent. Performed my service quickly and was very neat. Informed me of additional maintenance items I was not aware of and walked me through processes to check my system. Heather was very knowledgeable and answered all of my questions. I highly recommend Heather for service. Very professional.
Frequently Asked Questions About Shelton's Water
What services does Shelton's Water provide?
Shelton's Water specializes in water treatment solutions including residential water softeners, whole-home water systems, residential reverse osmosis, commercial water softeners, commercial water filtration, and commercial reverse osmosis systems in North Texas.
Where is Shelton's Water located?
Shelton's Water is located at 2708 E Randol Mill Rd, Arlington, TX 76011, USA.
What are the business hours of Shelton's Water?
Shelton's Water is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Shelton's Water for a water analysis?
You can contact Shelton's Water at +1 817-717-2341 or email them at cs@sheltonswatrer.com for your free on-site water analysis.
Since when has Shelton's Water been serving customers?
Shelton's Water has been family owned and operated since 1975, serving as local water experts.
Is Shelton's Water affiliated with any water quality organizations?
Yes, Shelton's Water is a proud member of the Texas Water Quality Association and the Water Quality Association.
Are there hotels near Shelton's Water for out-of-town customers?
Yes, nearby hotels include Quality Inn and Suites Six Flags Area and Days Inn & Suites by Wyndham Arlington, offering convenient accommodations for visitors.
What local businesses are near Shelton's Water where customers might shop or dine?
Nearby businesses include Cowboys Liquor for drinks and souvenirs, Smokies House Of Pipes as a tobacco shop, and Mac's Tavern & Grill, a local pub and sports bar.
Are there any nearby services related to automotive or hardware that customers of Shelton's Water can access?
Yes, Apex Supply Company - Arlington (plumbing and hardware), Cummins Sales and Service (auto parts and repair), Firestone Complete Auto Care, and Custom Cowboys (auto services) are nearby.
How can I find Shelton's Water online?
You can visit Shelton's Water website at https://sheltonswater.com/ and follow their Facebook page at https://www.facebook.com/109587479151269 for more information.