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HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality ConsultantGenerator Service & RepairElectricianPlumberSewer & Drain CleaningGenerator Shop
Trusted since 1972. Scottco is one of the leading providers of plumbing, drain cleaning, heating , air conditioning, and electrical services to home owners in Amarillo, TX and the Texas Panhandle. 24/7 Emergency service 806-355-4663. A+ BBB rating.
Location
Hours
Reviews
4.7
588 reviews
5 stars
523
4 stars
24
3 stars5
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the professionalism and friendliness of technicians, while others reported poor communication and high-pressure sales tactics.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and unexpected costs, leading to a lack of trust in the company's pricing practices.
Timeliness and Efficiency
Many reviews highlighted the promptness and efficiency of service, with technicians often arriving quickly and completing jobs in a timely manner.
Professionalism
Technicians were frequently described as professional, knowledgeable, and courteous, contributing positively to the overall customer experience.
- AOAlly ODec 9, 20251.0Wanted to charge my 70 year old mother $425 to change out the igniter and flame sensor on the furnace to her HVAC in addition to the $55 charge to give us the quote. The man was incredibly rude and would not stop aggressively talking about how he thought the igniter broke because someone broke it with a screwdriver and was irritated that the HVAC label was worn and unreadable. Also, when on the phone with the supplier, I heard him tell the supplier to give him the most expensive parts available because he did not realize I was standing there. I got another contractor and he replaced the igniter for $50 labor plus $40 for the part. The flame sensor just needed to be cleaned off. I think he just added the flame sensor replacement so that his quote didn't seem as exploitative.
- DTDavid TreadawayNov 26, 20251.0Poor customer service. Needing a plumber and called to set up an appointment several days ahead for a morning and be finished by noon. I go to work at 12:30 daily. They would not accommodate me. We are a longtime customer. I will stop our annual Scotco service plan and find a plumber that can come at 8:00 or 9:00 am. Good bye Scotco…..
- DDDoris Fuller (Grammy D)Nov 4, 20255.0Clogged drain on Sunday - called at 7:30 Monday, and they were at the house by 10:30 and I was back in laundry business by 11:30. The guys are always very nice!
- CEChris EverhartOct 21, 20251.0Uh oh, don’t call Scottco! I’ve never felt so mistreated and taken advantage of by a company in my life. I got a few quotes for some plumbing repair and decided to call Scottco. The original quote was less than the other so I used their services. There was some extra work done to the property which needed to be addressed, but the final invoice came out to almost 3 times the original quote! They’re charging me almost $9000 for the service! Plumber took over a week to repair instead of the original “day or 2”, never showed up before noon and was gone before 5, smelled the house up with weed. I then had to pay thousands more to repair the damages left to my house. Someone start a gofundme please!
- SESonia ElmoreOct 2, 20255.0Scottco is always prompt, friendly, and thorough. They clean up after themselves if they make a mess too! We have been club members for the last 10 years.
Frequently Asked Questions About Scottco
What services does Scottco provide?
Scottco offers plumbing, drain cleaning, heating, air conditioning, and electrical services to homeowners in Amarillo, TX and the Texas Panhandle.
What are Scottco's regular business hours?
Scottco operates Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Scottco offer emergency services?
Yes, Scottco provides 24/7 emergency service. You can call 806-355-4663 at any time for emergencies.
Which brands does Scottco work with?
Scottco works with brands including American Standard Heating and Air Conditioning, Goodman, Generac, Air Oasis, Honeywell, Rheem, Rinnai, and Watts.
What payment options does Scottco accept?
Scottco accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Scottco?
You can contact Scottco by phone at +1 806-355-4663, email at callcenter@scottco.com, or visit their website at https://scottco.com.
Where is Scottco located?
Scottco is located at 4121 SW 50th Ave, Amarillo, TX 79109, USA.
Are there schools near Scottco's location?
Yes, nearby schools include RMA Amarillo Public School and Richard Milburn Academy, both public elementary and high schools.
What dining options are available near Scottco?
Nearby dining options include The Crave Factory (desserts), Trail Boss Ranch Cooking (steakhouse), and Pizza Hut (pizza and fast food). Customers can enjoy a meal before or after visiting Scottco.
Are there any healthcare or counseling services close to Scottco?
Yes, close to Scottco are First Class Healthcare (doctor), Katy Geist LPC Counseling Services, Ken Haney Counseling, and Tide Falls Professional Counseling, providing medical and mental health support.