Southern Air Mechanical

4.8
148 reviews

About

HVAC Contractor
Welcome to Southern Air Mechanical. We are your trusted source for residential and commercial HVAC services throughout North Texas. Our services include installation, repair and maintenance of air conditioners, furnaces, heat pumps, and other HVAC equipment. We also provide indoor air quality solutions and energy-saving options to make your home or business more comfortable and efficient.

Location

Southern Air Mechanical
4669 I-35W, Alvarado, TX
76009, United States

Hours

Reviews

4.8
148 reviews
5 stars
134
4 stars
9
3 stars
1
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, particularly highlighting Kelly, Kyle, and Tim for their exceptional service.

Quality Work

Many reviews noted the thoroughness and quality of the work performed, with technicians going above and beyond to ensure customer satisfaction and proper functioning of HVAC systems.

Timeliness

Southern Air is frequently commended for their prompt response times and punctuality in service appointments, which is especially appreciated during urgent situations.

Trustworthiness

Customers expressed confidence in Southern Air's honesty and integrity, often mentioning their fair pricing and lack of pressure in sales.

Maintenance Plans

The maintenance agreements offered by Southern Air are viewed as valuable by customers, contributing to the longevity and efficiency of their HVAC systems.
  • BT
    Belinda In Texas
    Nov 11, 2025
    5.0
    Verry pleased with Southern Air. Have had 4 seasonal maintenance calls now. Luis did great on the last 2. SAM sends a text with a picture of the technucian and a small bio so we know who is coming into our home. I switched to Southern because they are reasonably priced but mostly to follow my favorite salesman, Kelly. He is awesome! Has heloed me several times after hours. Kelly really goes above and beyond to take care of his clients even years after their purchase of a new system. Highly recommend!
  • PE
    Phyllis E
    Oct 23, 2025
    5.0
    Kyle performed my semi annual inspection and was very professional and knowledgeable. He found an issue with my HVAC unit created by another well know company that could have caused injury. He explained the issue, offered to disconnect the equipment causing the issue, he advised I could either replace it or not. I asked him to give me a price for a new unit and after further research, he realized it was wired incorrectly, so he’l re- wired it and didn’t not charge me. I am very happy with this service and other service that I have received from them in the past.
  • GL
    gretchen lincoln
    Oct 18, 2025
    5.0
    Kelly Smith was very knowledgeable and professional. Customer service was excellent! The whole installation process was perfectly executed. The crew was extremely polite and I was impressed with how they handled everything from start to finish. Highly recommend Southern Air!
  • BT
    Becky Templeton
    Oct 17, 2025
    5.0
    Highly Recommend Southern Air Mechanical! I recently needed some help with my HVAC. I had multiple companies come out before calling Southern Air. Kelly, who came out initially to quote the project, was very friendly, knowledgeable and honest about everything that needed to be done to correct our issues. He did not make me feel pressured and gave multiple options. This was another positive experience that sold me. I chose the Breathe Easy Bundle, which included a full attic restoration and a new HVAC system. Kelly really went ABOVE AND BEYOND to get me a great system that was perfect for our home for a GREAT VALUE!!! I have no doubts. This seemed like the best option for us. From start to finish, the experience was excellent. The crew — Flacco, Jose, and the rest of the amazing team — worked incredibly hard, putting in a full 15-hour day on the first day alone. It was a big job and they stayed professional, reliable, and respectful the entire time. If they had any concerns or if I did then they addressed them and made any changes if necessary. They also seen I had other work going on in the home and recommended holding off on the new insulation until any work requiring attic access was completed to not disrupt the new insulation. This was very courteous and beneficial to me as the customer and something most companies would not have done or considered. It really showed me they put their quality of work along with what’s best for the customer first. The office staff was also great to work with — they were responsive, helpful, and quick to address any concerns or questions I had when I called. Overall, I’m very impressed with the quality of the work, and customer service. Southern Air Mechanical is a honest company that stands by their word. I am very pleased with my decision and look forward to recommending them to my friends and family. I can feel a big difference in the comfort of my home and I know it will last years to come. Knowing I hired the right Company to do it just makes the money spent worth it. Keep doing what you’re doing !!! Highly recommend!
  • JG
    Jim Grant
    Oct 8, 2025
    5.0
    I've used Southern Air for two separate issues over the past year. My 13 year old system was acting up. Kelly Smith provided a thorough diagnosis and review of my options. I considered my time and expense trying to repair my old system vs a new one. No pressure was applied. Since I have no desire to move we decided on a new 2 stage variable speed system. Flocko and his crew were outstanding. Fast, thorough, on-time as scheduled, and they left no trace. Couldn't be happier with my lower electric bills and COLD air. I also called Southern Air to see about a mini-split for my 20x30 garage. Same experience. Professional, on-time and thorough. Although there was an issue with a flange connection, Jose Olazaba was able to quickly fix the problem and now my garage has COLD air as well. Highly recommend Southern Air!