DRB Group Dallas Division

Reviews

• BS

  Beatriz Siqueiros

  Apr 3, 2026
  1.0
  strongly encourage anyone considering building with Brightland Homes in the Dallas area to be very cautious especially when it comes to understanding their warranty process. As I approached my 12-month walkthrough, I made sure to have a professional inspection completed. The inspection revealed a number of issues that needed attention. Unfortunately, instead of support, I was met with resistance. Steven has not been helpful in addressing these concerns. Rather than taking responsibility or guiding me through the warranty process, they simply dismissed the majority of the items and claimed that nothing on my list was covered. I was even directed to contact third-party vendors myself, which defeats the purpose of having a builder warranty. This experience has been extremely frustrating and disappointing. Homeownership should come with some level of peace of mind, especially within the first year, and that has not been my experience with Brightland Homes. In contrast, I also own a home built by Shaddock Homes, and the difference is night and day. Even after a year, their team has remained responsive, helpful, and genuinely caring when it comes to addressing concerns. I regret choosing Brightland Homes and would not recommend them based on my experience. Buyers deserve better communication, accountability, and support especially when legitimate issues are identified within the warranty period
• NK

  Nicole Koehn

  Apr 16, 2025
  1.0
  1 star is 1 too many...I was mislead as to what comes standard and learned the truth at the design center after the contract was signed. We are not falling for these prices and have been trying to cancel for a week....now they are all too busy to call me back or get me a form to sign to officially cancel. Sales guy blames division and division cries medical emergency! Do they think ignoring me will force me to build this house?? What a scam!

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