Pickwick Electric Cooperative

4.0
193 reviews

About

ElectricianElectric Utility Company
PEC is a cooperative, which means we are owned and controlled by those we serve. You are a member/owner of PEC! Every member has a voice in our operation, illustrating the heart of the cooperative business. A member elected board of directors determine the policies of the cooperative, ensuring that our membership is always represented. We are a nonprofit organization. This means we deliver electricity at the lowest price possible. Our employees are among the most respected people in the area. They are your neighbors and friends, and are committed to making the community a better place to live. Most importantly, all of our employees have a common thread, they have strong interest in those they serve.

Location

Pickwick Electric Cooperative
672 Tennessee 142, Selmer, TN
38375, United States

Hours

Reviews

4.0
193 reviews
5 stars
107
4 stars
30
3 stars
22
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting positive interactions at the office and during service calls.

Service Reliability

Customers reported quick response times for power outages and appreciated the efficiency of the service team.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with high electricity bills and additional fees, indicating a perception of overcharging.

Communication Issues

Several customers expressed frustration with the lack of communication regarding service appointments and outages.

Limited Competition

Feedback indicated that the company has a monopoly in the area, leading to concerns about pricing and service quality.
  • RC
    Rachel Ann Cook
    Nov 12, 2025
    1.0
    My mother has been very sick, almost died with serious illness. Been in hospital with her, come home and power was off, no warning, 9 days late…Charged me $70 service charge and previous bill to turn back on… Always paid on time, they have no mercy or grace and their already over charging people and they found a easy was to sucker poor people out of $70 when they can’t pay them on time! They should be very ashamed to treat people that sorry, especially for the elderly and people living on fixed incomes.
  • SB
    Steve Babcock
    Feb 11, 2024
    5.0
    I was directed to the person who was able answer questions to my satisfaction and was on may way.
  • CS
    Cody Simpson
    Feb 9, 2023
    1.0
    When you go to get power hooked up they can't put in a work order until you pay them then tell you a time frame on when they will be out there to set a meter and 2 days past time frame still no meter , just excuse after excuse but mind you , you already paid for them to put service out and was told a time frame and they are late but if your late on a bill your electric gonna get cut off and they gonna charge out the a** to get it turned back on

Frequently Asked Questions About Pickwick Electric Cooperative

What type of business is Pickwick Electric Cooperative?

Pickwick Electric Cooperative is a member-owned cooperative providing electric utility services at the lowest possible cost.

Where is Pickwick Electric Cooperative located?

It is located at 672 Tennessee 142, Selmer, TN 38375.