Pickwick Electric Cooperative

4.0
192 reviews

About

ElectricianElectric Utility Company
PEC is a cooperative, which means we are owned and controlled by those we serve. You are a member/owner of PEC! Every member has a voice in our operation, illustrating the heart of the cooperative business. A member elected board of directors determine the policies of the cooperative, ensuring that our membership is always represented. We are a nonprofit organization. This means we deliver electricity at the lowest price possible. Our employees are among the most respected people in the area. They are your neighbors and friends, and are committed to making the community a better place to live. Most importantly, all of our employees have a common thread, they have strong interest in those they serve.

Location

Pickwick Electric Cooperative
672 Tennessee 142, Selmer, TN
38375, United States

Hours

Reviews

4.0
192 reviews
5 stars
106
4 stars
30
3 stars
22
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting positive interactions at the office and during service calls.

Service Reliability

Customers reported quick response times for power outages and appreciated the efficiency of the service team.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with high electricity bills and additional fees, indicating a perception of overcharging.

Communication Issues

Several customers expressed frustration with the lack of communication regarding service appointments and outages.

Limited Competition

Feedback indicated that the company has a monopoly in the area, leading to concerns about pricing and service quality.
  • RC
    Rachel Ann Cook
    Nov 12, 2025
    1.0
    My mother has been very sick, almost died with serious illness. Been in hospital with her, come home and power was off, no warning, 9 days late…Charged me $70 service charge and previous bill to turn back on… Always paid on time, they have no mercy or grace and their already over charging people and they found a easy was to sucker poor people out of $70 when they can’t pay them on time! They should be very ashamed to treat people that sorry, especially for the elderly and people living on fixed incomes.
  • FS
    Fonda Smith
    May 29, 2025
    5.0
    I had a tree fall across the power line this afternoon and they were out here and had it repaired in less than an hour it seemed. Thank you to the two gentlemen that completed their task promptly and restored my comfort. Awesome job 👏 👍
  • JO
    Jeremy Owings
    Mar 1, 2024
    5.0
    Nice people
  • WD
    William dammann
    Oct 7, 2023
    5.0
    Very helpful at the office they took good care of me excellent staff
  • MS
    mona Scoggins
    Aug 31, 2023
    5.0
    Try never to use kiosk. $5.00 charge to use it.

Frequently Asked Questions About Pickwick Electric Cooperative

What type of business is Pickwick Electric Cooperative?

Pickwick Electric Cooperative is a member-owned cooperative providing electric utility services at the lowest possible cost.

Where is Pickwick Electric Cooperative located?

It is located at 672 Tennessee 142, Selmer, TN 38375.