Zoom Drain

Reviews

• PM

  Pamela Martin

  Apr 8, 2026
  5.0
  I had an excellent experience with Zoom Drain. Garrett Foster came out the same day I called and provided a free estimate to replace a failing underground black corrugated pipe connected to my gutter system. He recommended upgrading to solid white PVC, which I really appreciated since it’s a much more durable and long-term solution. He also replaced the old pop-up emitter with a new green one. Best of all, he completed the entire job the same day. The work was done professionally and efficiently, and everything is now working properly and ready for my new gutter system installation. Garrett was knowledgeable, honest, and easy to work with. I would definitely recommend Zoom Drain to anyone dealing with drainage issues.
• MS

  Mark Strebe

  Apr 8, 2026
  4.0
  Adam showed up quickly, was very courteous, he worked quickly and got my problems fixed. The only reason it was not five stars was the cost - over $1K to unclog two drains with no heroic work done. He was here about 2 hours. Again, no problem with Adam or his work. The company just sets prices high.
• BM

  Bailey McMahan

  Apr 6, 2026
  5.0
  My sister and I recently inherited our grandparents’ home (built in 1962), and let’s just say…the plumbing was rough. The old galvanized pipes were causing all kinds of issues—our sink would overflow when the washer ran, the dishwasher wouldn’t drain properly, and the drains were constantly backing up. Thankfully, Garrett and Adam came to the rescue! They spent the entire day at our house, really taking their time to make sure everything was done right. You can tell they genuinely care about the quality of their work and making sure you get the best value for your money. We were both so impressed—not just with the results, but with how kind, professional, and thorough they were throughout the whole process. We’re incredibly grateful for their help in getting our home back to how it should be. Highly recommend!
• MM

  Melanie Martin

  Apr 6, 2026
  5.0
  Just WOW! This company far exceeeded our expectations. We called a few weeks ago for a drain back up. Adam came out and spent several hours flushing/rooting out the drain. Everything was working. Seemed good. Yesterday, the water backed up in the downstairs shower and the laundry drain. Adam came back out first thing today and spent 4 hours working on it. Important to note- this was considered warranty work and there was zero charge. Hours more labor involved. Plummber had to lift out a toilet and replace the wax ring and bolts. Had to work from various drain entrance locations to work around rusted shut cast iron clean outs/trap areas. Adam was personable and tidy and did not try to upsale us on anything. Best possible experience for an icky problem. Worth every penny!
• SR

  Steve Rosefield

  Mar 20, 2026
  5.0
  I believe the real measure of the integrity of a contracting service is not revealed by the successful, easy jobs. It’s the ones that really challenge the service provider’s capabilities and profit that will truly show you the culture of a company. I had a full stoppage drain in my upstairs guest bathtub. My assumption was that this would be an easy fix by use of a snake or a hydro jet system. So I called my home warrantee company, who dispatched a plumbing service within their network. However they were unable to clear the drain, and asked the warrantee company to refer the job on to another service with additional capabilities. That company arrived a few days later, and was also unable to access the clog. I was beginning to realize this was an exceptional problem. A third plumber was assigned, who could not arrive until the following week. As were the other two, he was extremely confident he could resolve the problem. But it was beginning to be come apparent that a poorly designed drain installation was making access to the clog impossible to reach. Plumber #3 also left defeated and without a suggestion for solution. At this point, my home warrantee company informed me that they were out of in-network providers, and authorized me to seek an out of network service provider, with a rather modest pre-approved budget. Enter Adam from Zoom Drain in Nashville. They have the most advanced Hydro Jet system I have seen and were also confident they could easily clear the issue. But again, the design and access foiled Adam’s efforts. But instead of dashing on to the next easier job, like the previous contractors, Adam stayed and worked with me to assess the routing of this rouge drain in order to come up with an alternate solution. He was on property for roughly four hours. Adam took some pictures and promised to consult with others back at the shop to come up with an alternate plan to resolve the issue. And because there was no solution or resolution to the problem, there was no charge for the service call from Zoom Drain. We set up an appointment a few days later for a conference call to discuss alternate solutions. We talked, exchanged pictures, and agreed on a plan to take a different approach. Once we determined a plan, I was sent a new (quite reasonable) estimate, and Adam arrived the same day. As before, he was extremely conscientious of protecting my carpets and flooring while moving equipment and tools in and out of my home. Adam worked for several hours and managed to finally clear the clog. And then spent an additional hour helping me trace the line, so that I would have knowledge of it, in case of further issue. When I was presented with the final bill, Adam informed me that the job did not require the more expensive hydro jet service I had previously agreed to, and presented me with a bill that was substantially less that the estimate agreed to that morning. It even included an unsolicited senior discount. So I will end this review as I started. This wasn’t an easy job. But the real measure of a contracting service is how they handle the tough ones. And for that reason, I would, unconditionally recommend Adam and Zoom Drain of Nashville. Because, when hiring a contractor to work on your home, integrity is everything.

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