Business Details
About
Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Details
- Onsite servicesAvailable
Location
TK Elevator Nashville
1717 Elm Hill Pike Suite A1, Nashville, TN
37210-4610, United States
Hours
Reviews
4.0
21 reviews
5 stars
13
4 stars
4
3 stars0
2 stars0
1 star
4
- JKJoe KeelerDec 10, 20251.0The hold time is absolutely dog water
- SSSleep Inn and SuitesDec 5, 20251.0If I could give this company negative stars, I absolutely would. It is genuinely astonishing that an elevator company can be this consistently useless. I had two of my employees stuck in the elevator on separate occasions, and despite “fixing” the issue more than five times, the elevator remains as unreliable as their customer service. To make matters worse, today (12/5/2025), one of my employees was stuck again, and I had to call the firefighters to get them out. Imagine paying premium rates for service so ineffective that emergency responders end up doing the company’s job for them. That alone should tell you everything you need to know. Every time I call, they act as if putting me on the schedule is a privilege. They assure me they’ll be here “tomorrow,” yet tomorrow never comes. At this point, “tomorrow” feels like their corporate mission statement — a promise they never intend to keep. And let’s talk about their pricing. Their hourly rates are so high that even a top-tier Manhattan surgeon would raise an eyebrow. Yet unlike a surgeon, they can perform the same “procedure” five times and still fail to produce even basic results. This is, without exaggeration, one of the worst elevator companies I have ever dealt with. They refuse to take responsibility, they cannot fix their own product, and they charge obscene prices for chronic incompetence. I will never be using them again, and I strongly advise anyone who values their time, money, or safety to steer clear.
- BLB LApr 9, 20251.0One of their employees is currently chain smoking sitting in their truck inside the parking garage of the Pinnacle Building making the whole place stink even though they probably are doing a job here and know that the property doesn't allow smoking anywhere.
- RFrob francisJan 22, 20195.0Gone but not forgotten
Frequently Asked Questions About TK Elevator Nashville
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/tn/nashville
Does TK Elevator Nashville service all brands of elevators and escalators?
Yes, TK Elevator Nashville can maintain and repair any brand of elevators or escalators at any place and time.
How can I get a quote for a service agreement for my elevators or escalators?
You can get a quote by visiting the contact us form on their website to connect with a local sales representative: https://www.tkelevator.com/us-en/service-areas/tn/nashville
Where is TK Elevator Nashville located?
TK Elevator Nashville is located at 1717 Elm Hill Pike Suite A1, Nashville, TN 37210-4610, USA.
What are the business hours of TK Elevator Nashville?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does TK Elevator Nashville offer 24/7 support?
Yes, they offer 24/7 support contracts to provide assistance anytime.
What types of services does TK Elevator Nashville provide?
They provide various services including elevator modernization, installation, door lock monitoring, code compliance, parts supply, construction design, door repair, maintenance contracts, planning, replacement, phone replacement, connected services, 24/7 support, and escalator services.
What nearby food options are available near TK Elevator Nashville?
Nearby dining options include Captain D's (seafood), Shoneys Corp Office (American cuisine), Subway (fast food sandwiches), Mrs. Grissom's Panini Grill (American food truck), Comfort Cuisine (American and African cuisine), and Chairman's Foods (restaurant).
Are there any nearby service or supply businesses near TK Elevator Nashville that customers might find useful?
Yes, customers can find nearby services such as Coolray for plumbing and HVAC, Markraft Cabinets for cabinet and countertop installations, Ferguson hardware store, Trane Supply for HVAC supplies, and UniFirst Uniform Services.
What landmarks or historical sites are close to TK Elevator Nashville?
The Brewery at Mill Creek historical marker is a nearby landmark and historical site that visitors might want to check out when in the area.
How can nearby convenience and fueling stations assist customers visiting TK Elevator Nashville?
Nearby stations like Shell and Super Station can provide convenient options for fuel, snacks, and quick shopping for customers visiting TK Elevator Nashville.