Business Details
About
Window Supplier
Mid State Door & Window in Nashville, Tennessee, is your best source for top quality residential replacement windows and doors. From one to one hundred, we have the professionals and equipment to get the job done right the first time.
Location
Hours
Reviews
4.7
176 reviews
5 stars
159
4 stars
5
3 stars0
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like Ethan, Austin, and Charles.
Installation Quality
The installation process received positive feedback for being efficient, professional, and thorough, with many customers expressing satisfaction with the final results.
Communication Issues
Some customers reported inconsistent communication and unexpected price increases, leading to frustration and disappointment.
Timeliness
Customers frequently noted the promptness of service and installation, appreciating that teams arrived on time and completed work quickly.
Product Quality
Overall, customers were pleased with the quality of products, including windows and doors, and many expressed a willingness to recommend the company.
- BBBrooke BarrettNov 14, 20255.0When we have a screening job, we know we can always depend on Mid-State Door and Window! Shoutout to Ethan—quick, professional, and super helpful. Always great service!
- HGHaley GilesNov 12, 20255.0Ethan was very helpful with my home project. Friendly and professional! I will definitely use them again in the future!
- CBCurtis BNov 6, 20255.0I had a great experience here. Ethan was extremely helpful and the quality of work was great. Will definitely use them in the future if I ever have any window needs!
- WCWilliam CochranNov 3, 20255.0We invited three window companies to bid on a window replacement project at our three story home on the side of steep slope. Of the three, Mid State was the only one confident enough they could do the job, which was a challenge by any measure. Joe, Alex and Dallin busted their tails getting 3 7'x10', 150 pound windows installed at a high elevation. I recommend this company.
- DJDerek JOct 20, 20252.0Inconsistent communication and unreliable pricing I went out of my way to confirm pricing with two Mid State reps, Ethan and Nik, before scheduling a visit - giving full details to avoid wasting anyone’s time. Both assured me the range was accurate and wouldn’t vary more than $50, even after seeing the window in person and taking the same measurements I’d already sent. Despite that, the final estimate came in about 30% higher, without explanation, and not even for the upgraded window we had discussed. When I asked about the increase, a third rep, Jeff, stepped in and said only that “the configurator” determined the price. It’s now been 12 days with no reply from him to my polite follow-up. Disappointing experience and a waste of time given the lack of consistency and follow-through.
Frequently Asked Questions About Mid State Door & Window Co
What products and services does Mid State Door & Window Co offer?
Mid State Door & Window Co provides top quality residential replacement windows and doors, including installation, repair, and glass products.
Where is Mid State Door & Window Co located?
The business is located at 1701 Nolensville Pike, Nashville, TN 37210.
What are the operating hours of Mid State Door & Window Co?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Which areas does Mid State Door & Window Co serve?
They serve the areas of Franklin, Brentwood, Nashville, Berry Hill, Mt. Juliet, Pleasant View, Hendersonville, and Goodlettsville in Tennessee.
How can customers contact Mid State Door & Window Co?
Customers can reach them by phone at +1 615-255-3667 or email at info@midstatedoorandwindow.com.
Does Mid State Door & Window Co have an online presence or social media page?
Yes, their website is http://www.midstatedoorandwindow.com and they have a Facebook page at https://www.facebook.com/midstatetn/.
Are there other services nearby that complement Mid State Door & Window Co's offerings?
Nearby, customers can find services like plumbing and HVAC at Jack Steakley Plumbing and Steakley Plumbing, which can support home maintenance alongside window and door services.
What interesting places are close to Mid State Door & Window Co for customers to visit?
Customers can explore The Fairgrounds Nashville for events and concerts or visit the Nashville Flea Market for shopping and local vendors near the business.
Is there public transportation or other points of interest near Mid State Door & Window Co?
While not explicitly listed, Mid State Door & Window Co is near well-known Nashville locations; customers can combine visits with local attractions like Nashville Public Television or enjoy nearby restaurants like GoodTimes Full Service.
What kind of repair and installation services does Mid State Door & Window Co specialize in?
They specialize in window repair and replacement, door installation, storm door and window repair, and door and window screen sales and repair.