FIRST ONSITE Property Restoration

2.4
29 reviews

About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more. 24/7 Emergency Response, No Matter What In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible. Personalized Service Meets National Resources Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes. Our Human-Powered Difference Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need. Together, we will help you Restore, Rebuild and Rise.

Location

FIRST ONSITE Property Restoration
1115 Polk Ave, Nashville, TN
37210, United States

Hours

Reviews

2.4
29 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
0
1 star
18
  • JH
    Jimmie Holland
    May 8, 2023
    1.0
    Lots of challenges with this company. It's complex and I'm not even sure where to start. 1) Case worked on my roof several years ago. Recently Case's own roofers have confirmed that the work was incorrect. 2) I also have some recent damage in a different area. I tried to get Case to do this work as well so I could have one job where I would pay for the new damage and could use the warranty for the old damage. I thought this would make it more efficient for everyone. 3) Today Case calls me with incorrect information and I call them out on it. I was told the disagreement was petty and our conversation was unprofessional. I agree Case was exceptional unprofessional but since the disagreement was on who would pay for the work I don't think that is petty. I believe it's important to know who authorizes and who has responsibility for the bill before work begins. 4) Case also stated that the warranty isn't theirs. Case stated it is actually under my insurance company. I call my insurance company and they verify the warranty is actually under Case and that Case is mistaken. I went with Case years ago because they were recommended by my insurance company and I thought a company like Case would be good to work with long term. Now that I need the support they promised it isn't available. I strongly recommend working with any other company. Especially given every piece of work they have done for me to date has been wrong.
  • EM
    Elizabeth Mills
    Feb 1, 2022
    1.0
    DO NOT USE THIS COMPANY!!! They were recommended by my insurance company. They installed substandard cabinets in my kitchen. They installed them wrong which caused damages to almost every cabinet. When asked to fix the cabinets, they wanted to give me two cabinets, but refused to install them or fix the other cabinets. They were quick to take the insurance money though!! They also refused to give me invoices and receipts.
  • JW
    J W
    Jan 12, 2022
    5.0
    In love with my new room. The paint was exactly what I asked for. The response time and communication was on point. The price for what was done was great and very reasonable. They had all the right tools and gagets needed for an accurate quote. Took time to explain step by step for each process that would take place. No question was a stupid one. The Spanish staff were very patient, friendly, very hard working and quick! The office staff Amanda, David, and Caleb y'all rock to the fullest! 😉😁 Oh I looked them up and they are fully licensed educated contractors.

Frequently Asked Questions About FIRST ONSITE Property Restoration

Does First Onsite offer commercial restoration services in Nashville?

Yes, First Onsite offers restoration services for industrial and commercial properties to facilitate rapid recovery and minimize downtime. For the most reliable and prompt restoration company in Nashville, contact First Onsite.

How long does the damage restoration process typically take?

The time it takes to complete our comprehensive damage restoration process will depend on several factors, including the severity of the damage and the scope of required restoration work. Our restoration professionals will closely assess each unique situation to provide an accurate estimate of the restoration timeline and work diligently to return the property to its pre-damaged state as quickly as possible.