FIRST ONSITE Property Restoration

2.4
29 reviews

About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration Service
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more. 24/7 Emergency Response, No Matter What In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible. Personalized Service Meets National Resources Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes. Our Human-Powered Difference Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need. Together, we will help you Restore, Rebuild and Rise.

Location

FIRST ONSITE Property Restoration
1115 Polk Ave, Nashville, TN
37210, United States

Hours

Reviews

2.4
29 reviews
5 stars
9
4 stars
0
3 stars
2
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0
1 star
18
  • KD
    KG Designs
    Jan 31, 2023
    1.0
    Save yourself the headache, DO NOT EVER USE THIS COMPANY. Absolutely horrible experience start to “finish”. They were recommended to us after a fire destroyed our kitchen island. We were bounced around from consultant to consultant after waiting weeks just to get started. They guaranteed they could custom build cabinets just like what we had. When they finally got started, they showed up with premade cabinets from Home Depot that they simple glued together to make a makeshift island that didn’t fit, but they insisted was fine. They then built out a make shift “wall” around the back of it to try to fill the gap that looked like it was slapped together by someone who had never built so much as a bird house. The trim was not cut correctly and came off after a week. Both the trim, the cabinet doors, and the back “wall” had to be fixed by someone else. We have half the storage we used to because they didn’t build it like we asked after promising they could. They then left us with wires hanging out of the island for over a month. We called multiple numbers we had been given of various people on our case and got no response. Finally they called demanding to know why had not been paid the final payment (due after completion) despite the job not being done. It was still another two weeks after that call before they got someone out to finish the job! Throughout the entire experience they were either hours early or late for every appointment, or just flat out didn’t show up. Having a fire was bad enough, but this company made the headache and experience 10x worse than it had to be. For reference of how long it took them just to complete a simple kitchen island that they didn’t even custom build, our fire was in august, they have just now finished the job at the end of January.
  • EM
    Elizabeth Mills
    Feb 1, 2022
    1.0
    DO NOT USE THIS COMPANY!!! They were recommended by my insurance company. They installed substandard cabinets in my kitchen. They installed them wrong which caused damages to almost every cabinet. When asked to fix the cabinets, they wanted to give me two cabinets, but refused to install them or fix the other cabinets. They were quick to take the insurance money though!! They also refused to give me invoices and receipts.
  • JM
    Josh Murphy
    Aug 25, 2020
    5.0
    Great company doing fantastic work at the Riverfront Condos in Nashville! Bob is a great guy and has to deal with a lot of unruly people outside of his job description.

Frequently Asked Questions About FIRST ONSITE Property Restoration

What Nashville restoration services does First Onsite offer?

There are various property restoration services available from First Onsite in Nashville. These include water damage restoration, fire and smoke damage restoration, mold remediation, reconstruction, and more. Our vast experience and skills allow us to manage a wide variety of restoration services. To further explore all the services First Onsite offers, visit the <a href="https://firstonsite.com/all-services/">services page here</a>.

How can First Onsite help prepare my business for severe weather events in Tennessee?

First Onsite’s emergency response planning, available through our Pre-Loss Partnership, makes it unnecessary to worry. It safeguards your business from severe weather, such as flooding, harsh winter storms, tropical cyclones, and more. Our Nashville restoration services help businesses respond quickly and minimize damage during storms and other disasters. To learn more, check out our in-depth <a href="https://firstonsite.com/service/preparedness/">preparedness process here</a>.