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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and industries does Ferguson Waterworks specialize in?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, utility contractors, and heavy highway contractors.
What are the regular business hours for Ferguson Waterworks in Nashville?
Ferguson Waterworks is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends.
How can I contact Ferguson Waterworks for after-hours emergency water heater service?
For after-hours emergency, will call, and commercial water heater full service delivery, please call (800) 217-9480.
Does Ferguson Waterworks offer financing options for purchases?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
Which credit cards are accepted for purchases on Ferguson.com?
You can purchase products using Visa, Mastercard, and American Express on Ferguson.com.
Where is Ferguson Waterworks located in Nashville?
Ferguson Waterworks is located at 660-a Massman Drive, Nashville, TN 37210, USA.
Are there any special holiday closures I should be aware of at Ferguson Waterworks?
Yes, Ferguson Waterworks is closed on major holidays including Thanksgiving (11/27/2025), Christmas Eve (12/24/2025), Christmas Day (12/25/2025), New Year's Eve (12/31/2025), and New Year's Day (01/01/2026).
What is the nearest hotel if I am visiting Ferguson Waterworks and need accommodation?
The Courtyard by Marriott is a nearby hotel that visitors can consider when visiting Ferguson Waterworks.
Where can I find shipping and postal services near Ferguson Waterworks?
UPS Drop Box and UPS Customer Center are nearby locations that provide shipping and postal services near Ferguson Waterworks.
Are there any building supply stores close to Ferguson Waterworks for additional materials?
Yes, CRS Inc and Warren Brothers Sash and Door are nearby building supply stores that may be useful for additional materials.