Busy Bee Plumbing, Heating, & Air Conditioning

4.9
1288 reviews

About

HVAC ContractorPlumberHeating ContractorAir Duct Cleaning ServiceHeating Equipment SupplierAir Conditioning Contractor
Busy Bee Plumbing, Heating, & Air Conditioning Inc., serving Nashville, TN since 2012, specializes in comprehensive home service solutions. We offer expert plumbing services, including water heater installation, drain cleaning, and emergency repairs. Our air conditioning services ensure efficient cooling systems with installation, repair, and maintenance. For heating, we provide installation and repair of furnaces, boilers, and radiant systems. Additionally, we focus on improving indoor air quality with air purifiers, filters, dehumidifiers, and more. Committed to customer satisfaction, we offer a "more than satisfied" promise and emphasize integrity, commitment, and care in our work.

Location

Busy Bee Plumbing, Heating, & Air Conditioning
40 Burton Hills Blvd Suite 200, Nashville, TN
37215, United States

Hours

Reviews

4.9
1,288 reviews
5 stars
1,232
4 stars
25
3 stars
3
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Timeliness

Many reviews highlight the prompt arrival of technicians, often in emergency situations, which customers greatly appreciate.

Communication

Technicians are noted for their clear communication, explaining issues and processes thoroughly to customers.

Problem Resolution

Busy Bee is recognized for effectively diagnosing and resolving plumbing and HVAC issues, often going above and beyond to ensure customer satisfaction.

Pricing Transparency

Customers appreciate the upfront pricing and the absence of pressure to upsell unnecessary services.
  • LC
    Linda Crookes
    6 days ago
    5.0
    Matthew Ham and his associate, came to do a system maintenance check today. I'm very grateful that they did, as a serious issue with the heat exchanger was found. The part was ordered and will be replaced. They were very knowledgeable and courteous. I highly recommend.
  • PJ
    Pat Jackson
    6 days ago
    5.0
    Chandler the the service technician was outstanding and honest. They diagnose the problem right away. He didn't come up with a expensive problem and say this is what I need. I definitely would recommend this company. Thank you so much Chandler for your hard work and honesty.
  • AV
    Antonio Venable
    Jan 5, 2026
    5.0
    Finally an AC company I can rely on! Zach W the technician was super knowledgeable and so friendly! Pictures were taken and Zach took his time to explain each picture. The service was above and beyond! I wasn’t upsold on anything, instead I was given facts. No pressure put on me like all other companies do. I’m very happy I finally found a great company I can continue to use!
  • NS
    Nora Sloan
    Dec 29, 2025
    5.0
    Rick was great. He was efficient and solved my issue. He informed me along the way what was happening and the cost upfront. Any time I had to contact dispatch, it was easy. It was easy to reschedule when it was clear that the plumbing still wasn’t working correctly. There was an additional clog that was not initially found. I suspect that the clog moved at some point. It can be frustrating to not have your problem solved the first time but sometimes time and additional rechecks are needed. Rick was very nice and even though we couldn’t exactly recreate the problem while he was here, he continued to try and find the problem - succeeding. The additional fee was reasonable (only charged for plumber’s/professiobal time). They worked with my work schedule which can be chaotic and unpredictable. As the problem wasn’t solved again completely they sent out a manager with Christian. They found the problem (much bigger than anticipated) and fixed it that night even staying very late when I offered to let them come back another day. I do believe they were trying to solve my issue every time and took me seriously.
  • JL
    Jabbar Lewis
    Dec 24, 2025
    5.0
    Kevin L. was awesome. Had a what we thought was major issue ended up being minor and Kevin was out on Christmas Eve to take care of my family! Awesome customer service provided by him. Shout out to plumbing manager Charles as well for his awesome customer service in ensuring that a part was overnighted to my home in order to successfully repair my hot water heater! Good service all around

Frequently Asked Questions About Busy Bee Plumbing, Heating, & Air Conditioning

What types of services does Busy Bee Plumbing, Heating, & Air Conditioning offer?

Busy Bee provides comprehensive home services including plumbing, heating, air conditioning, and indoor air quality improvements such as air purifiers and dehumidifiers.

Where is Busy Bee Plumbing, Heating, & Air Conditioning located?

They are located at 40 Burton Hills Blvd Suite 200, Nashville, TN 37215.