All Star Glass

Reviews

• DD

  DrAsher

  Sep 20, 2025
  5.0
  I used them about a year ago and they did a great job. I gave them the measurements and they cut the glass and I was able to refit Perfectly.
• JB

  John Brooks

  Jul 6, 2022
  1.0
  Ordered glass mid May. I asked time frame and was told 3 weeks at the absolute most. 3 weeks later, no update from All Star. The next week I call and I'm told it won't be in for another week. No word again, so I call the next week and they tell me part of my order was broken at delivery. Apparently that wasn't important enough information for them to reach out to me and let me know. Next time they call they tell me it will be another 2 weeks to get on their schedule to install. So a 7 week process from start to finish, with terrible communication from them the whole way. Do not waste your time w/ these people, they do not care about the service they provide.
• CR

  Collin Rugg

  May 24, 2022
  2.0
  Short version: My $355 glass replacement turned into an $1800 glass replacement. Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.
• MW

  Mike W

  May 23, 2021
  5.0
  Great experience and great work! Will definitely recommend!

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