Many customers praised the friendly and helpful staff, although there were some complaints about rude employees and poor service experiences.
Equipment Rental
The business offers a wide range of rental equipment, but some customers reported issues with rental policies and equipment condition.
Product Availability
Customers appreciated the extensive selection of tools and hardware, often finding items that larger stores do not carry.
Local Business Support
The store is recognized for its local ownership and community support, with many customers expressing a preference for shopping local over big box stores.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and specific incidents that affected overall satisfaction.
TS
Tighten up Home services
Oct 15, 2025
2.0
I have rented equipment from this place many of times and I never have any issues out of the equipment, but I returned my equipment full of fuel gauge is full. And they still charge me almost 4 gallons saying they added 4 gallons to the fuel tank. They are running a fuel scam in my opinion. Their explanation is you have to let it burp down and then fill it up some more. How do I know that it is burped down supposedly when I pick up the machine that reads full of fuel, I returned it full of fuel. Other than that, it’s a nice place but be careful when you rent from them. They will scam you out of a little bit of money they did that to 100 people a day that’s a lot of money.
RY
Randy Young
Aug 29, 2025
5.0
This place is more than just a hardware store. They rent all kinds of equipment from tools to earth moving equipment.
MN
Maxwell Nasvall
Aug 19, 2025
5.0
They have every fastener known to man when you need to build an offroad rig. I've spent more hours here than I care to admit and they should put me on payroll haha.
NN
Nicole Nichols
Aug 8, 2025
4.0
I needed to rent a hedge trimmer and Brittany explained the cost of the rental. My only complaint is that I had to pay an extra deposit to keep the trimmer for an extra day. The flip side of the complaint is that the deposit is refundable as long as it's returned before the close of day.
KP
Kris Peacock
Jul 29, 2025
5.0
Good place. Has people to help that know what they are doing
Frequently Asked Questions About Farrer Bros Hardware & Rental Service
How do I check if the equipment I need is available for rent?
To inquire about equipment availability, we recommend contacting our office directly. Our knowledgeable staff is prepared to assist you with any questions regarding our rental inventory.
What are the rental rates?
Rental rates are determined by the specific equipment type and the duration of the rental period. Additional fees may apply. For extended rentals, discounts may be available. We encourage you to inquire about all associated costs when making your reservation.
What kind of condition is the equipment in?
At Farrer Bros Hardware & Rental Service, we prioritize the maintenance of our equipment to ensure optimal performance. Our team conducts regular inspections and promptly addresses any issues that arise. Customers can be assured of receiving well-maintained, reliable equipment for their projects.
How long can I rent the equipment?
Farrer Bros Hardware & Rental Service offers flexible rental terms to accommodate various project durations. Whether you require equipment for a single day, a week, or an extended period, we can tailor our rental agreements to suit your specific needs.
Is there customer support available if I have questions or issues arise?
Absolutely. Our dedicated customer support team is available to address any questions or concerns you may have. We understand the importance of timely assistance and strive to provide prompt, efficient support to minimize any potential disruptions to your work.
Do you cut keys?
Yes, key duplication is one of our specialized services. Our extensive inventory includes over 1,000 different key blanks. We are also equipped to duplicate many advanced automotive keys, including laser-cut sidewinder models.
Do you offer window screen repair, knife sharpening, and other services?
Indeed, we provide a range of additional services. These include window screen and storm window repair and construction, knife and blade sharpening, tool handle repair, and glass cutting, among others. Our diverse service offerings are designed to meet various household and professional needs.
How can I check if the equipment I need is available for rent at Farrer Bros Hardware & Rental Service?
You can contact Farrer Bros Hardware & Rental Service directly; their staff is ready to assist you with inquiries about equipment availability.
What determines the rental rates at Farrer Bros Hardware & Rental Service?
Rental rates depend on the specific equipment type and rental duration; additional fees may apply and discounts are available for extended rentals.
What is the condition of the rental equipment at Farrer Bros Hardware?
All equipment is regularly inspected and maintained to ensure reliable performance for customers' projects.
How long can I rent equipment from Farrer Bros Hardware & Rental Service?
They offer flexible rental terms ranging from a single day to extended periods, tailored to your needs.
Does Farrer Bros Hardware & Rental Service offer customer support if I have questions or issues?
Yes, their dedicated customer support team is available to promptly assist with any questions or concerns.
Can I get keys duplicated at Farrer Bros Hardware & Rental Service?
Yes, they provide key duplication services with over 1,000 key blanks, including advanced automotive keys like laser-cut sidewinders.
What additional services does Farrer Bros Hardware & Rental Service offer?
Services include window screen repair, knife sharpening, tool handle repair, glass cutting, and more to meet household and professional needs.
Which nearby places can help me find Farrer Bros Hardware & Rental Service easily?
Nearby places like Sherwin-Williams hardware store and Tom's Pawn & Wholesale Jewelry can serve as landmarks when navigating to Farrer Bros Hardware & Rental Service in Murfreesboro.
Are there fun local attractions near Farrer Bros Hardware & Rental Service to visit?
Yes, the Sky Zone Trampoline Park is nearby, a great place to enjoy some active fun before or after your visit to the hardware store.
What financial service locations are near Farrer Bros Hardware & Rental Service that I can visit?
Nearby financial services include the CoinFlip Bitcoin ATM and Western Union for convenient transaction options while in the area.