Customer Service
Customers consistently praised the responsiveness, professionalism, and friendliness of the technicians, particularly Chris and Brandon.
Honesty and Integrity
Many reviews highlighted the honest assessments and transparent communication regarding repairs and replacements, with no pressure to upsell services.
Expertise
Technicians were frequently described as knowledgeable and thorough, effectively diagnosing issues and providing clear explanations to customers.
Timeliness
The company received positive feedback for prompt service, often addressing emergencies quickly and accommodating customer schedules.
Value for Money
Customers appreciated the fair pricing and reasonable costs for services, often noting the value of maintenance plans.