Business Details
About
Sewer & Drain CleaningPlumberDrainage ServiceWater Heater ServiceTubs & ToiletsLeak Detection Service
Since 2003 I have devoted myself and my businesses to preserving the integrity of the plumbing trade and staying true to the craft while offering the most ecological and least invasive plumbing technologies available.
Location
Hours
Reviews
5.0
110 reviews
5 stars
110
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What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of Shane and his team, highlighting their punctuality and thoroughness.
Customer Service
The Rooter Dude received high marks for excellent customer service, with many reviews noting friendly interactions and effective communication.
Affordability
Many customers appreciated the fair pricing and transparency in estimates, often noting that costs were significantly lower than competitors.
Efficiency
The team was frequently commended for their quick response times and efficient work, resolving issues promptly without unnecessary complications.
Quality of Work
Reviews emphasized the high quality of work performed, with many customers expressing satisfaction with the thoroughness and effectiveness of the repairs.
- SMSteven McKinney4 days ago5.0Griffin and Shane are always quick and professional
- LZLaura ZimmermanNov 17, 20255.0Shane responded very quickly to my clogged toilet emergency. He is professional and personable. Fixed the problem in no time. I would not hesitate to recommend!
- TLTiffany LipscombNov 17, 20255.0If I could leave more stars, I would! Starting your weekend with backed up toilets and water leaking through the ceiling of your garage is never a good thing. I called multiple locations with two answering right away. I initially went with the company that said they could get their quickest, however, when they showed up, the young guy seemed very unsure of himself and what he was doing. He also gave me an estimate of over $1500 to drain the standing water, remove the toilet, and to run a camera down to see where the clog and leak was. This was not including any repairs. He also could not explain to me why he had to remove the toilet to use the camera, as this is not our first rodeo and that had never been done before. My husband and I looked at each other and then kindly told him no thank you. We paid the $89 for him to essentially walk in our home and then back out and then called The Rooter Dude. I spoke to Shane, who immediately put me at ease. He was very personable and knowledgeable and told me the same services I was quoted from the other company would be about a third of the price for him. Griffin came out first thing in the morning and was able to unclog the drain without dismantling anything. They then went to work fixing the leak in the garage. They had to cut out a chunk of the ceiling and replace quite a bit of the pipe underneath the bathtub. He even removed my dirty insulation and replaced it with new. The Work took hours, but after everything was said and done, I still paid significantly less than what the other company was going to charge me for diagnosing the problem. I’m so glad I found this company! Shane and his team are fantastic, knowledgeable, and very reasonable. They are local to Mount Juliet and operate like an old school family business. No crazy markups, no bait and switch, and no high-pressure sales tactics, just good quality, professional work! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- LSLenora SantanaNov 11, 20255.0Absolutely an amazing experience. Shane came out and gave us a quote, he showed up on time to complete the job, and made sure we were completely satisfied. Will definitely use again!
- LDLinda DunbarNov 11, 20255.0I called for a free estimate because we were having issues with our toilet. Griffin came and found the problem quickly and gave us the price to fix it. In the meantime we found that it might be a city problem and it was. When I texted and told them that the city took care of the problem and I didn’t need them they were very nice about it. I would highly recommend Rooter Dude. Very professional and curious. Thank you Griffin for your help!
Frequently Asked Questions About The Rooter Dude
What services does The Rooter Dude offer?
The Rooter Dude offers services including sewer and drain cleaning, plumbing, drainage service, water heater service, tubs & toilets repair, and leak detection service.
Where is The Rooter Dude located?
The Rooter Dude is located at 311 Cobblestone Lndg, Mount Juliet, TN 37122, USA.
What are the operating hours of The Rooter Dude?
The Rooter Dude operates 24 hours a day, seven days a week, including all days from Monday through Sunday.
How can I contact The Rooter Dude for plumbing services?
You can contact The Rooter Dude by phone at +1 805-630-6584 or email at support@therooterdude.com.
What payment methods are accepted by The Rooter Dude?
The Rooter Dude accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
What is the mission or business philosophy of The Rooter Dude?
Since 2003, The Rooter Dude has focused on preserving the integrity of the plumbing trade, staying true to the craft, and offering the most ecological and least invasive plumbing technologies available.
Which areas does The Rooter Dude serve?
The Rooter Dude serves Mount Juliet, Franklin, Bellevue, and Hendersonville in Tennessee.
Are there any accommodations near The Rooter Dude for out-of-town customers?
Yes, Chandler Pointe Subdivision, an accommodation area, is near The Rooter Dude, which may be convenient for visiting customers.
What nearby entertainment options are available close to The Rooter Dude?
Nearby, you can visit Nashville National Golf Links for golf and active life activities, providing a fun outing before or after your plumbing service appointment.
Are there any nearby services that might complement a visit to The Rooter Dude?
Nearby services like Adept Limousine offer limo and travel services, and Tennessee Thrones provides event planning and trailer rentals, which could be useful for customers planning events and needing plumbing services.