Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the thorough explanations and responsiveness of the staff, enhancing their overall experience.
Efficiency
Many reviews highlighted the quick and efficient service provided, with technicians resolving issues promptly.
Communication
Customers noted clear communication regarding services, pricing, and repair processes, contributing to their comfort and trust.
Quality of Work
Overall, the quality of work performed was highly rated, with many customers expressing satisfaction with the results.
JH
John Raymond Hehn
2 days ago
1.0
Do not use Tim Ferguson for any Generac/Generator servicing. Used them for a general service and take care of a simple error code. The tech changed the oil and serviced the generator but did it before fixing the error and then proceeded to not be able to clear the error. Therefore the oil couldn’t cycle through to prevent further damage because the engine wouldn’t crank. Supposedly the service manager couldn’t troubleshoot either or they just wanted to charge me $200/hr for diagnostics and the error which they thought was the control board. I do not know if they didn’t know how to fix or if they just wanted to charge me more money.
Simple google search said change the battery and I did that myself and generator cranked and no issues. Was trying to find a reputable company so I don’t have to maintain it myself but Tim Ferguson is not that company. Very disappointing given their supposedly good reputation.
SM
Sophrina Moore
2 days ago
5.0
Jason was very professional and very knowledgeable when he came out to repair my outlet to the water heater today. He took time to explain to me what needed to be done and did it. We haven't had hot water in several days now, so when I called them, Jason gave me a call and said that he would be right on over. He was here within the hour. I told him that I appreciate him being able to come out and take care of my issue. My family and I are so grateful to him for the great job he did so that we can have Hot water again. Thanks Jason!
LG
Lyndon Guir
6 days ago
5.0
I had my furnace, fire detectors and fireplace inspected for winter use. Jason was my service technician. Jason was professional, polite and knowledgeable. He gave sound recommend and wasn't pushy on in-house products. I am pleased with my total experience with this winterization inspection service call. I am confident my family will be warm throughout the cold winter season.
CA
Christine Adams
Nov 10, 2025
5.0
We had a bathroom faucet that needed repair and a new kitchen faucet that needed to be installed. I really appreciated receiving a quote prior to the start of the work. Reggie (the plumber) is fantastic! He was personable, respectful and knowledgeable. I would highly recommend him.
RH
Regina Hines
Nov 8, 2025
5.0
This company was on spot today (and on a Saturday). From the dispatcher to Mr DeBerry, the service received was excellent and professional. I am impressed. On a scale of 1-5, I rate my experience as a 5+. Thank you!
Frequently Asked Questions About Tim Ferguson Plumbing Air & Electric Memphis
What are the regular business hours for Tim Ferguson Plumbing Air & Electric Memphis?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Where is Tim Ferguson Plumbing Air & Electric Memphis located?
It is located at 2439 Covington Pike, Suite A, Memphis, TN 38128, USA.
What services does Tim Ferguson Plumbing Air & Electric Memphis provide?
They offer plumbing, HVAC services, and electrical work.
When was Tim Ferguson Plumbing Air & Electric Memphis established?
The business was established in 1999.
How can I contact Tim Ferguson Plumbing Air & Electric Memphis?
You can reach them by phone at +1 901-245-0822.
What is the featured message or motto of Tim Ferguson Plumbing Air & Electric Memphis?
Their featured message is 'We Keep Memphis Comfortable.'
Are there automotive repair shops near Tim Ferguson Plumbing Air & Electric Memphis?
Yes, nearby automotive repair shops include AAMCO Transmissions and Total Car Care, Madison Automotive, Caliber Collision, and B and B Auto Brokers, which might be useful if you need car services while visiting the area.
What options are available nearby for buying or servicing used cars?
Near Tim Ferguson Plumbing Air & Electric Memphis, you can find used car dealerships such as Auto Universe, U.S. Auto Sales, Keras Car Central 2471 Covington Pike, and Saab of Memphis, ideal for customers interested in vehicle purchases or services.
Are there any places nearby suitable for gifts or antique shopping?
Yes, CAP offers jewelry, antiques, and gift shopping nearby, along with Cash America Pawn which also sells jewelry and operates as a pawn shop, convenient for customers looking for unique items.
What recreational or community spots are near Tim Ferguson Plumbing Air & Electric Memphis?
Near the business is the Covington Pike Bottoms Conservancy, a venue for active life and sports and recreation, as well as the Memphis Fire Station 48 providing fire protection and community services.