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Brand Certified

Phoenix Home Comfort

5.0
(188 reviews)

Business Details

(865) 224-3924
https://phoenixhomecomfort.com/

About

HVAC ContractorHeating Contractor
"East Tennessee is our home, and our mission is to deliver the kind of service we would want for our families. So, we are here to make heating and cooling easy and comfortable for you- clear communication, straightforward service, and always with your comfort as our top priority. With years of experience in the industry, full hearts, and ambition for the future, Phoenix Home Comfort is ready to provide solutions to any heating and cooling needs you may be experiencing."

Location

Phoenix Home Comfort
1517 Walker Cir Maryville Tennessee 37803, Maryville, TN
37803, United States

Hours

Reviews

5.0
188 reviews
5 stars
187
4 stars
1
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, responsiveness, and communication skills of the staff, particularly highlighting the technicians' ability to explain issues clearly and provide options without pressure.

Technical Expertise

The technicians were frequently described as knowledgeable and thorough, effectively diagnosing and resolving HVAC issues while educating customers about their systems.

Timeliness

Many reviews noted the promptness of service, with technicians arriving on time and completing work efficiently.

Trustworthiness

Customers expressed appreciation for the honesty and integrity of the company, particularly in providing fair estimates and avoiding unnecessary upselling.

Overall Satisfaction

Overall, customers reported high levels of satisfaction with their experiences, often recommending Phoenix Home Comfort to others for HVAC services.
  • SR
    Suzanne Renfro
    Feb 17, 2026
    5.0
    I was so pleased with the Phoenix Home Comfort service call for regular maintenance for my HVAC unit. Jesse did a fantastic job! I will use Phoenix again and highly recommend them.
  • LL
    Laura
    Feb 13, 2026
    5.0
    Update: Jesse has been to my location twice now, I ha e nothing but good things to say. He's very professional, answers any questions I may have. Would highly recommend this company for HVAC. Thanks Jesse for your outstanding customer service! I want to add Kayla in with this review, she has been nothing but amazing on communication. Whether its with a call or text she always keeps me updated with what is happening with any of my questions or concerns. Thank you Kayla for your outstanding customer service as well. This team is amazing!!!
  • ST
    Sarah Talbott
    Jan 28, 2026
    5.0
    The techs were on time, courteous and knowledgeable. Found the problem with my heating system quickly and after replacing faulty part my home was warm again. I will use this Co. anytime I need someone.
  • PF
    Paul F
    Jan 21, 2026
    5.0
    The team at Phoenix is absolutely phenomenal. They came out, gave me an estimate for the work, and then first thing on Monday performed the work. They explained in detail how my new equipment operated and what the warranty was. I personally want to thank Sam and his team. Outstanding service.
  • RS
    Rebecca Smith
    Jan 5, 2026
    5.0
    Service technician was very courteous and professional. This is my first experience with Phoenix. I chose the semi annual plan and will have additional feedback after future encounters

Brand Certified Facts from Phoenix Home Comfort

This information is certified by Phoenix Home Comfort and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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