Locally owned and operated since 1982, we are the fastest in town for all your home solutions! From heating, cooling, and plumbing to whole-home generators, water heaters, air quality systems, dehumidifiers, and humidifiers, we provide expert installation, repair, and maintenance. Proudly serving Middle and East Tennessee with reliable, top-notch service and financing options available.
Customers consistently praised the technicians for their professionalism, thoroughness, and expertise in resolving HVAC issues.
Customer Service
While many reviews highlighted excellent customer service, some customers expressed frustration with the AI phone system and delays in emergency response.
Communication
Most reviews noted good communication from technicians regarding the work performed and the status of repairs, although there were some logistical issues reported.
Timeliness
Several customers reported delays in service appointments and completion times, indicating a need for improvement in scheduling and time management.
Overall Satisfaction
Despite some concerns, many customers expressed high satisfaction with the overall service and would recommend Eco Home Solutions.
EF
Emma Foulkes
3 days ago
5.0
Matt did an amazing job. He went above and beyond what I expected. He not only showed me all the dust build up in my heater that could potentially be a hazard. But gave me great advise on how to resolve my dryer issue. Hope you’re lucky enough to have Matt come service your HVAC system.
KW
KPD Wife
5 days ago
5.0
Justin, Blaine and Michael made the process of replacing an aged water heater easy and simple. The work was completed timely and efficiently, and the area was left neat and clean. I would highly recommend reaching out to Eco Home Solutions for any HVAC or plumbing needs. These gentlemen were great!
MM
Melanie Miller
6 days ago
5.0
Xavier Johnson was absolutely amazing in addressing my plumbing issue. He was prompt, thorough, and informative along with being so kind. He obviously knew what he was doing, worked efficiently, and left everything so clean when finished. I will definitely be using Eco Solutions for future issues.
KF
Kacy Frederick
Dec 30, 2025
1.0
if you’re having an emergency don’t count on them to address it quickly!! unit lost power and when calling to get someone out to fix the issue, you get an ai bot that isn’t helpful at all and won’t connect you with a human. when being hateful towards the bot and saying we have an emergency, then we get an emergency dispatch time slot for a couple hours later. this time goes by, my house is now freezing with a 6 month old child, and no one has shown up. i call once again and get the ai bot, and somehow am able to get a message sent urgently to someone on call. the person on call reached out to me saying that he is over an hour away and he assumes no one was dispatched to fix my heating issue as i was told! thankful for this gentleman coming over and hour away to fix my issue, but this should have been handled more urgently and efficiently when it’s so cold out with no heat!! my h heat still was not fixed last night and now having to wait for a part to come in estimated to be here on friday. would like to know what you’re supposed to do for heat when you spend thousands of dollars on a unit that isn’t even a year old and isn’t properly working. highly disappointed with the service.
JK
James Keller
Dec 30, 2025
5.0
Fast, courteous, professional, and extremely thorough.
Aaron Sauer is an outstanding HVAC technician and his expertise resolved a longstanding heating issue in our home.
If you’re lucky enough to get Aaron as your Eco Home Solutions, Inc. technician you will be in very good hands.
Frequently Asked Questions About Eco Home Solutions, Inc.
What services does Eco Home Solutions, Inc. offer?
Eco Home Solutions, Inc. offers heating, cooling, plumbing, whole-home generators, water heaters, air quality systems, dehumidifiers, and humidifiers with installation, repair, and maintenance services.
Where is Eco Home Solutions, Inc. located?
Eco Home Solutions, Inc. is located at 5139 US-321, Lenoir City, TN, 37771, United States.
What are the operating hours of Eco Home Solutions, Inc.?
Eco Home Solutions, Inc. operates 24 hours a day, 7 days a week, every day of the year.
Since when has Eco Home Solutions, Inc. been in business?
Eco Home Solutions, Inc. has been locally owned and operated since 1982.
What payment options are accepted at Eco Home Solutions, Inc.?
Eco Home Solutions, Inc. accepts American Express, Cash, Check, Contactless Payment, Discover, Financing, Mastercard, and Visa.
Which areas does Eco Home Solutions, Inc. serve?
Eco Home Solutions, Inc. proudly serves Middle and East Tennessee including postal codes 37880, 37874, 37923, 37849, and several others.
How can I contact Eco Home Solutions, Inc.?
You can contact Eco Home Solutions, Inc. by phone at +1 865-272-5888 or email at care@ecohomesolutions.com.
Are there any pet services near Eco Home Solutions, Inc.?
Yes, Ruff's Pet Shop, which offers pet store and pet services, is located nearby and convenient if you need pet supplies during your visit.
What local attractions are near Eco Home Solutions, Inc. for leisure activities?
Nearby, you can visit Cross Roads RC, a sports and recreation venue that also offers accommodation, perfect for family outings before or after your service appointment.
Where can I find home goods and furniture stores near Eco Home Solutions, Inc.?
Mango's Decor & Co., a home goods and furniture store, is located nearby for your home improvement and decoration needs.