Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHeating Equipment SupplierAir Conditioning ContractorHome Improvement Store
Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
Location
Hours
Reviews
1.7
10 reviews
5 stars
1
4 stars
1
3 stars0
2 stars0
1 star
8
- MMMeSep 30, 20251.0The reviews are not wrong about this location. I have unloaded at other Ferguson locations, and have always had a good experience. I will not avoid this location. This load was a multiple stops , and this location was the last. The second stop on this run got just about the same about pieces, and weight. At the Second stop I didn't even get my 30 min break in before I was unloaded. The first stop of this was another Ferguson location in Birmingham. Now the 1st stop only got 1/3 of the pieces that the 3rd is getting, but I didn't get the truck turned off before I was unloaded. My appointment time was for Wednesday at 1000. I did try to check in on Tuesday, around 1130. I was told to come back Wednesday at 0800, and back in around fence, and come check in. I check in at 0800, and they said someone who come and get me. At 0915 I when inside to get an update. The lady at the desk said the couldn't put me into a door until 1000. Then why did yesterday tell me to show up at 0800? The lady also said the 0800 truck hasn't shown up yet and they take priority. So, a truck can be late?? Now I could understand this if they were slammed, but at 0915 there was only 1 truck in a door, and I was the only other truck on the yard. Finally at 0955, I get the call to back into a door. Remember, this is only a partial load, about 1/4 of a trailer. Well, at 1230 finally unloaded.
- ZAZantel AimableSep 23, 20251.0Don’t waste your time on this location they gonna make you to waist your time,I spend 24hr
- PEPremium ExpressAug 21, 20251.0We had a 10:00 AM appointment. It is now almost 3:00 PM, and they haven’t even started unloading. This place is completely unprofessional — no communication except through email, broker doesn’t care, and our driver has been sitting here wasting hours. This location is now blacklisted for us. Cancel this load immediately.
- MTmike thompsonAug 15, 20251.0One of the worst ever! I’ve been here over four hours, not unloaded yet. Avoid!!!
- MAMatthias ArayaJul 9, 20254.0They are not working without appointment. Appointment ID needed make sure you have it.There is no overnight parking but may be you park at the street or you have 5.5 mile ❤️ love's truck stop. appointment is 8:00 a.m check in 7:30.a.m. At 8:00 a.m back up to dock they unload me 9:00 a.m. unloaded by 10: 00a.m
Frequently Asked Questions About Ferguson
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson offer?
Ferguson is a leading wholesale supplier of plumbing, heating, and cooling repair supplies, offering premium plumbing products, HVAC equipment, repair parts, tools, and operation supplies. They also provide on-site trainings and full-service solutions for professional contractors.
What are Ferguson's store hours?
Ferguson is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays, Sundays, and major holidays.
How can I contact Ferguson for customer support?
You can call Ferguson's customer support team at 888-222-1785 or email customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson allow storing login information on their website?
Yes, Ferguson.com allows you to save your email address by selecting 'Remember Me' during login. However, it does not save your password for security reasons.
What payment methods does Ferguson accept?
Ferguson accepts Visa, Mastercard, and American Express for online purchases.
Does Ferguson offer financing options?
Yes, Ferguson offers commercial financing through GreatAmerica Financial for qualified applicants to support business credit needs.
Where is Ferguson located?
Ferguson is located at 1250 Richard Petty Way, Lebanon, TN 37090, United States.
What nearby places can customers visit near Ferguson?
Nearby places include Builders FirstSource, which is a building supply store, and WebstaurantStore Distribution Center, a storage facility. Customers can visit these locations for additional supplies or services related to construction and hospitality.
How can nearby automotive services help customers visiting Ferguson?
Delk Performance, a nearby automotive parts, dealer, and repair service, can assist customers who need vehicle maintenance while visiting Ferguson, making it convenient to handle automotive needs alongside plumbing and HVAC supply shopping.
How does the proximity of FedEx Ground benefit Ferguson customers?
FedEx Ground's nearby shipping and food delivery services offer Ferguson customers convenient options for shipping supplies or receiving deliveries quickly during their visit to the area.