Cabinets to Go Customer Care

4.6
162 reviews

About

Cabinet MakerKitchen Planning & InstallationKitchen Remodeler

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Onsite servicesAvailable

Location

Cabinets to Go Customer Care
99 Motivation Drive, Lawrenceburg, TN
38464, United States

Hours

Reviews

4.6
162 reviews
5 stars
138
4 stars
7
3 stars
4
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, responsiveness, and helpfulness of the customer service team, particularly highlighting individuals like Bruno and Avery.

Product Quality

Overall, customers were satisfied with the quality of the cabinets, although some noted issues with specific components like drawer rails and hardware.

Issue Resolution

Many reviews mentioned effective resolution of issues, with quick replacements and follow-ups, although some customers experienced delays and miscommunication.

Delivery Experience

While most customers reported timely deliveries, a few experienced delays and issues with damaged items upon arrival.

In-Store Experience

Customers had mixed experiences with in-store staff, with some praising their assistance while others reported confusion and mistakes in orders.
  • SS
    Simone
    5 days ago
    5.0
    We had an issue with one of our drawers having a small ding on it. Contacted Customer Care and received extremely efficient, friendly and prompt service from Jamie. Thank you for an amazing experience and great care. Simone C. General Contractor since 2003.
  • DB
    Daniel Blaszkowski
    Nov 14, 2025
    5.0
    I had the opportunity to work with Bruno Reese regarding a damaged drawer front we received in one of our cabinet packages. Bruno made the replacement process simple, and we received the new drawer front within a week. We are extremely pleased with how quickly the issue was resolved. Thank you again.
  • KK
    Kenneth Kreisler
    Nov 4, 2025
    5.0
    Upon unpacking my cabinets, one of the face frames had some cracking of the wood on the inner side at an attachment point. I took a picture and sent it to my contact at the store and before I knew it, they had another face frame for me. Still finishing up the assembly but very happy with the quality and support!
  • CD
    Christine Dobbs
    Oct 28, 2025
    5.0
    Was very pleased with the service with cabinets to go. One of our cabinet doors had the paint cracking on it and within 10 days we had a new cabinet door to replace the bad one. Service was very good very pleased with cabinets to go. Will recommend to anyone.
  • DC
    Doug Child
    Oct 28, 2025
    5.0
    Bruno has helped me with replacement parts several times now, and I must say he is extremely helpful and a pleasure to work with over the phone. Thanks, Bruno!!

Frequently Asked Questions About Cabinets to Go Customer Care

What is the address of Cabinets to Go Customer Care in Lawrenceburg?

The address is 99 Motivation Drive, Lawrenceburg, TN 38464, USA.

What are the regular payment methods accepted at Cabinets to Go Customer Care?

They accept payments by credit and debit cards.