Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Customers appreciate the prompt response times and quick service, often receiving same-day assistance.
Quality of Work
The quality of repairs and installations is highly rated, with many customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Communication
Technicians are noted for their clear communication, explaining issues and solutions effectively to customers.
Dependability
Arctic Air is recognized for being reliable, showing up when promised, and fixing issues correctly on the first visit.
AH
Austin Hobbs
3 days ago
5.0
Wesley did a great job and was very responsive and professional with everything!
TW
Terry Woods
Nov 15, 2025
5.0
Josh Greene was very knowledgeable and got my heat pump going again. Would rdefinitely use artic air again.
PH
Perry Harkins
Nov 13, 2025
5.0
They were timely, quick and efficient. Got the unit up & running in no time.
MS
Misha Shah
Nov 3, 2025
5.0
My mom, Geeta, had an excellent service call with Wesley. He attended to all of my needs and I would highly recommend his company and service to anyone that needs assistance with their heating and cooling needs.
SB
Shasta Baker
Nov 3, 2025
5.0
We bought a unit from artic back in 2019 over the weekend our heat wasn't working it was showing that it was running but no heat was coming from the vents so called them Sat morning since we had our gas fireplace to heat the house over the weekend they came out Mon looked at it something was clogged fixed it & since it was still under warranty didn't cost us anything. So thankful for Wesley coming out & getting us fixed up. You guys rock!
Frequently Asked Questions About Arctic Air Heating, Air Conditioning & Plumbing
Does Arctic Air Heating, Air Conditioning & Plumbing charge for a service call?
Yes, we charge $99 for service calls during regular business hours. For HVAC services in Lawrenceburg, TN, please contact Arctic Air Heating, Air Conditioning & Plumbing.
Do you offer service agreements?
We provide service agreements for both residential and commercial properties. Regular maintenance can extend the life of HVAC systems, which typically last 15-20 years according to This Old House. For HVAC service and local plumbing in Lawrenceburg, TN, please consider us for your maintenance needs.
Can I get service after hours?
We offer 24/7 emergency services. If you need heating or AC repair in Lawrenceburg, TN at any time, please don't hesitate to contact us.
What does it cost to get an estimate on new equipment?
We provide estimates for new equipment at no cost to you.
Do you offer financing?
Yes, we have financing options available for our customers.
What areas do you service?
Our service area includes Lawrence County, TN and the surrounding counties.
Does Arctic Air Heating, Air Conditioning & Plumbing charge for a service call?
Yes, Arctic Air Heating, Air Conditioning & Plumbing charges $99 for service calls during regular business hours.
Do you offer service agreements for HVAC and plumbing services?
Yes, service agreements are available for both residential and commercial properties to help extend the life of HVAC systems.
Are emergency HVAC or plumbing services available after regular hours?
Yes, 24/7 emergency services are offered for heating or AC repair in Lawrenceburg, TN.
Is there a cost to get an estimate for new HVAC or plumbing equipment?
No, estimates for new equipment are provided at no cost to the customer.
Does Arctic Air Heating, Air Conditioning & Plumbing offer financing options?
Yes, financing options are available for customers.
What areas does Arctic Air Heating, Air Conditioning & Plumbing service?
They service Lawrence County, TN and the surrounding counties including Florence, AL; Giles County, TN; Lewis County, TN; Maury County, TN; Wayne County, TN; Summertown, TN; Lauderdale County, AL; and Williamson County, TN.
What are the regular business hours of Arctic Air Heating, Air Conditioning & Plumbing?
They operate Monday through Friday from 7:00 AM to 4:30 PM and are closed on Saturdays and Sundays.
What payment methods are accepted by Arctic Air Heating, Air Conditioning & Plumbing?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Are there any convenient nearby places to visit when coming to Arctic Air Heating & Air Conditioning?
Yes, nearby places include Hardee's for a quick meal, Chevron Station for fuel, and First Volunteer Bank for banking services, making it convenient for customers to run errands before or after their appointment.
How can nearby real estate services help customers of Arctic Air Heating & Air Conditioning?
Several nearby real estate agents and services such as Coldwell Banker Southern Realty and Realtor Tanya Clayton offer assistance with home buying or selling, which can complement HVAC or plumbing services when customers are moving or upgrading their homes.
What medical facilities are near Arctic Air Heating, Air Conditioning & Plumbing that customers might find useful?
Nearby medical facilities include Avalon Hospice, Gentiva Hospice, Maury Regional Sleep Center, and Mid-Tennessee Medical, offering convenient access to healthcare services for customers in the area.