Cabinets To Go

Reviews

• ST

  Sun-kissed TP

  Feb 3, 2026
  1.0
  I went in to purchase countertops and had a very uncomfortable experience overall. The sales representative, Kayla, appeared extremely disheveled, so much so that she looked like she had just gotten out of bed. When I approached her, I noticed a strong smell of alcohol coming from her, which was shocking and unprofessional. Kayla was not well versed in the products they had to offer and was unable to clearly answer basic questions about the countertops. She had to call her manager to relay and confirm important details about the product, which further highlighted the lack of preparedness. As the conversation continued, Kayla mentioned that the store would be going out of business. Based on the level of professionalism we experienced during our visit, that unfortunately makes sense. If this is how the business is being run and if it is acceptable for sales representatives to present themselves this way while assisting customers, it raises serious concerns. Overall, the experience was disappointing, and I would not feel comfortable recommending this store.
• GG

  GreenApples

  Jan 6, 2026
  5.0
  ⭐⭐⭐⭐⭐ Dedrick delivered truly exceptional service from start to finish. He has an eye for layout and functionality, and made the entire process feel effortless. His presentation walked me through every detail and made sure my vision was fully realized. Dedrick went above and beyond to ensure everything was perfect, never rushing and always offering suggestions that I would have never though about on my own. The quality of the cabinetry in the showroom exceeded my expectations—beautifully crafted, solid, and high-end in both look and feel. Loving the slim shaker cabinet profiles! If you’re looking for someone who is creative, professional, and provides top-tier customer service, Dedrick is the person to see. An absolute pleasure to work with and a true asset to Cabinets To Go!
• BB

  bigdbrown007

  Jul 12, 2025
  1.0
  a month ago not worth the money. the install cost is ridiculous. maggie the designer was great and was terrific to work with. She did a great job with the layout and drawings. Terry the store manager was not helpful or patient. i made a mistake of asking for install directions for the cabinets. (no such thing exists). documents were not forwarded to me to sign. she raised Maggie's quote twice. when i asked for proof of extra cost she threatened me with order cancelation/ delay. these cabinets are from china and arrived at my house cracked and warped. The install boy said that was normal. CTG only has one installer, greg grayson with grayson homes. greg has no regard for quality and craftsmanship. had to come to my house THREE times to repair bad install or damage to baseboards, bad crown molding cuts, misaligned drawers and loose/crooked handels and doors. his attitude was very disrespectful. CTG installers are so bad they had to hire a company to babysit them called Install right services. very disappointed with quality and install. would not recommend
• CC

  Chris Cain

  Jul 10, 2025
  5.0
  Markus was a great help in doing my kitchen

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