Powell Clinch Utility District (PCUD) is a not-for-profit municipal utility serving portions of Anderson and Campbell counties. PCUDs mission is To Provide Safe and Efficient Energy Service to Our Customers and since 1959 we have strived to accomplish this mission by providing superior customer service, professional safety-focused gas service and competitive gas rates. PCUD is headquartered in Rocky Top where its administrative office and operations facility are located. A branch office is located in LaFollette. PCUD offers natural gas along with sales, service and installation of gas appliances. Presently PCUD serves approximately 17,000 customers, has 67 employees and its distribution system covers approximately 800 miles of gas main line.
Unless you get a request in by Sept they will charge you $75 to turn your gas fireplace on for the winter.☹️ on a fixed income..
HP
Heather Paul
Apr 12, 2023
5.0
Friendly.
PM
Pa Mil
Feb 28, 2022
1.0
I have been with Powell Clinch Utilities for the past 20 years and always gotten excellent service. I called this morning to schedule a repair on my gas fireplace and was told not just that it would take several days (which I was expecting), but that they no longer "schedule" repairs. WHAT?? How can you not schedule a repair date? I was told I would just have to wait until they called me and that I needed to be sure and be there when they came. WHAT??? Well, I am not sure what world these people live in, but no one I know can just "sit" at home waiting for a phone call from a repair service to "show up". Some of us actually do work and have lives. I am very disappointed that Powell Clinch seems to no longer care about their customers. That's a shame after having a sterling record for over 20 years.
Frequently Asked Questions About Powell Clinch Utility District
What services does Powell Clinch Utility District provide?
Powell Clinch Utility District provides natural gas service along with sales, service, and installation of gas appliances to portions of Anderson and Campbell counties.
Where is Powell Clinch Utility District located?
It is located at 1005 Jacksboro Pike, La Follette, TN 37766, United States, with a branch office in LaFollette and the main administrative office and operations facility in Rocky Top.
What are the business hours of Powell Clinch Utility District?
The office is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Powell Clinch Utility District for customer service or estimates?
You can call them at +1 423-562-2795 or email robin@powellclinch.com. They also encourage calling for estimates and pricing.
When was Powell Clinch Utility District established?
Powell Clinch Utility District was established in 1959.
How many customers and employees does Powell Clinch Utility District have?
PCUD serves approximately 17,000 customers and has 67 employees.
What nearby automotive services are available around Powell Clinch Utility District?
Nearby automotive services include Gamble Motor Co (truck and used car dealer), Time To Shine Car Wash, Maynard's Wrecker Service & Garage, JR's Tires, West End Auto Sales, and Jimmy's Towing & Recovery LLC.
Are there nearby dining options near Powell Clinch Utility District in La Follette?
Yes, subsational deli and Campbell Tobacco and Beer offer dining options nearby.
Where can I shop for groceries or household items near Powell Clinch Utility District?
Family Dollar and IGA are nearby stores where you can shop for groceries and household items.
What nearby services can help if I need to rent a car or find storage near Powell Clinch Utility District?
Enterprise Rent-A-Car offers car and truck rentals, while Storage Depot and Copper Safe Storage provide self-storage facilities near the utility district.