Standard Kitchen & Bath

Reviews

• BM

  Brenda Mills

  Jun 3, 2024
  2.0
  Our bathroom was redone a few years ago. The cabinets are beautiful and the countertops and shower too but the floor tile job was a problem. We could hear the tile crunching as we walked on it. I called, left messages and emailed them about it. One of the contractors came by to pick up some materials they had left and he even said the tiles were loose and were going to be a problem. Standard Kitchen and Bath never called me back. And now the grout is coming out and the tiles are popping even louder as we walk on them. I would post a picture but don't see how to do that. Later: The owner did finally called me and said that the tilework was subcontracted and that the subcontractor would call me to fix the problem.
• SJ

  Sandy Joh

  Feb 3, 2023
  5.0
  My husband & I were referred to Stephanie at Standard Kitchen & Bath by our contractor who’s assisting us with a kitchen & main bathroom remodel. The kitchen remodel in particular was going to be very involved and required thoughtful planning and creativity and Stephanie knocked it out of the park. I had a vague idea what I wanted but no idea how to accomplish the goal of removing a wall yet retaining storage space and functionality in the space we had to work with. Stephanie listened to my random and often chaotic ideas and thoughts with patience and came up with a vision and plan that exceeded my expectations. Everyone we’ve encountered at Standard has been friendly and professional and our experience has been wonderful. Costs and contracts for work are thoroughly explained so there were no surprises. Time estimates for our job have been realistic. But the icing on the cake has definitely been Stephanie, with her a warm personality, great sense of humor & patience throughout our process. Thank you Standard & Stephanie for all the help & professionalism!
• WJ

  Wendy Johnson

  Oct 31, 2022
  5.0
  Am working with Stephanie on a kitchen design who is very professional and easy to discuss ideas with. Looking forward to the end result. 1 year later and I am over the moon with the kitchen. It is stunning. Minor problems were dealt with immediately. Would highly recommend.
• RI

  Rachelle I

  Jul 22, 2022
  1.0
  2nd update : We have our refund finally. Update : They are now refusing to deliver our cabinets and refusing to give us a refund . Scott stated his attorney would be calling us We ordered cabinets from them approximately 14 weeks ago. During the construction phase of our kitchen remodel our contractor was verifying spacing when he found We that the measurements for the cabinets were between 11 and 14 inches off. We contacted Standard Kitchen and Bath immediately. We were informed that the only employee that had access to our design (Jaz) was on vacation for several more days. We were then sent a text message that due to Covid she would need to delay the remeasurement of our space for our cabinets an additional week. We requested another person come measure. They sent out Bob who came to the same conclusion that our contractors did, that the initial measurements were incorrect. SK&B denied any responsibility for the incorrect measurements and instead suggested that we, (A.) Modify our existing plan to accomodate the oversized cabinet or (B.) purchase a smaller replacement cabinet from them for approximately $2000 and refused to give us a refund for the incorrect cabinet. These options were presented by our interior designer Katie Pipkin. We have yet to speak with Jaz since the initial measurements. Since we never heard back from SK&B directly, I reached out to the President and Owner Scott Fendley and explained the situation. He said he needed to look at the plans and would get back to me with some options. He did say that he could probably split the cost with me to bring the cabinet price down to $1000 but that he would need to check some things and get back to me. That was July 6th, 2022. Today is July 22, 2022 and we have not heard anything from Standard Kitchen & Bath. We were not comfortable with resolution because we were not responsible for the inaccurate measurements of the cabinets. They maintain that we failed to communicate the removal of a wall and that is the reason for the faulty measurement. We are scheduled to get our kitchen cabinets installed next Tuesday and we have no idea how that is going to turn out.
• RL

  Ron Litolff

  Apr 6, 2018
  5.0
  Couldn't be happier with my kitchen makeover. It was a pleasure working with everyone from the owner, to the sales associate, to the installers. Very meticulous work, neat and professional. I liked that they fully coordinated my project with Smoky Mountain Tops for the granite. Highly recommend this company!

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