General came out short the other technician couldn’t fix the issue and fix it on his first try. Great company and great service!
KI
Karl Ivey
Mar 24, 2026
4.0
Our air conditioning unit was not working. My technician diagnosed the issue step by step in a very professional and thorough manner. He found the capacitor was bad and replaced it. The house cooled down in less than an hour! Thanks Ish! Great work!
However, later I discovered there was a PVC drain pipe that was not replaced into the drain pump. The condensation caused puddling in my garage and soaked the bottoms of many boxes stored there since we just moved in. Thankfully, there was no damage to speak of, but just some extra work on my part. Not mad just FYI.👍
BC
Bo Creech
Mar 18, 2026
5.0
Excellent service!!!!! Professional, polite and efficient!!!! So very pleased to have this fine company do work for us
KM
Kristin Mascia
Mar 11, 2026
5.0
We reached out to General Air Service for a second opinion after being told we needed to replace our 9 year old unit for 11k!! The repair man was very cordial and repaired our unit for under 200$ !!! We are so happy we will definitely be switching our maintenance contract to General Air for their amazing service and honesty. Thank you to Doug and team!!
Frequently Asked Questions About General Air Service
What types of HVAC services does General Air Service provide?
General Air Service offers HVAC repair, installation, and replacement services specializing in heating, air conditioning, air purification, ductwork, and gas piping.
Which brands does General Air Service work with?
General Air Service works with Amana, Mitsubishi, AprilAire, and Honeywell brands.
What are the regular business hours of General Air Service?
General Air Service operates Monday through Friday from 8:00 AM to 4:30 PM. The business is closed on Sundays and Saturdays except for emergency services from 8:00 AM to 12:00 PM on Saturdays.
Where is General Air Service located?
General Air Service is located at 1108 Olive Rd., Knoxville, TN 37934, USA.
Does General Air Service require appointments for their services?
Yes, General Air Service requires appointments for their HVAC services.
What payment methods are accepted by General Air Service?
General Air Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
If I'm visiting General Air Service, what nearby parks can I enjoy before or after my appointment?
You can visit Rocky Point Park or Concord Park, both nearby parks offering outdoor recreation and relaxation opportunities.
Are there any places of worship near General Air Service?
Yes, nearby places of worship include Grace & Glory Fellowship Church, Concord Presbyterian Church, and Concord AME Zion Church.
What local dining options are nearby General Air Service?
You can enjoy meals at nearby establishments such as Tacos El Primo Food Truck, Lakeside Tavern, and Riverside Tavern.
How can I contact General Air Service for scheduling or inquiries?
You can contact General Air Service by calling +1 865-966-9889 or emailing office@generalairservice.com.
Brand Certified Facts from General Air Service
This information is certified by General Air Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: