Volunteer Flooring & Design

Reviews

• KB

  Katie Berger

  Nov 14, 2025
  1.0
  I hired Nick with his original company, BONO Flooring, in Boise in October 2023 to install new flooring, build a master suite, and put up a fence. I paid according to our contract, but progress was very slow and the project was not completed by the agreed date of December 22, 2023. I was told the work would resume after the holidays, so I made the final scheduled payments. In early 2024, the Nick closed BONO Flooring and relocated out of state to Tennessee, and the remaining work did not move forward. I later learned that materials for the bathroom had not been purchased, even though that portion of the budget had been paid. In total, I paid more than $64,000, and none of the contracted work was completed. Nearly two years later, I still don't have a functioning bathroom. In July, 2025, I then discovered Nick has since opened a nearly identical company in Tennessee under the name Volunteer Flooring & Design, while refusing to take responsibility for the work he accepted money for and left unfinished. When I left a review, he told me via text to delete it or he'd ruin my business with fake reviews. Later, he sent another text--this time asking me to take it down--I told him I would consider removing it if he followed through on purchasing the bathroom tile that was never ordered and began taking steps to finish the job. I understood there was only so much he could do from Tennessee, on a job he should have completed 2 years ago, but he could have financed the completion. For months, I have asked Nicholas to hire a plumber, but have received nothing but excuses--claims that "no plumber would come to my house." I eventually arranged my own plumber, who quoted $8,000-$8,500 to complete the plumbing. Nick rejected the quote and instead claimed he would "hire" another plumber. His version of hiring a plumber was to pay someone $500 to teach his dad how to finish the plumbing job. As of November 2025, absolutely no progress has been made in the master bathroom. I have been without a bathroom for nearly two years, and Nick refuses to honor his agreement to hire a licensed plumber or finish the job.
• BL

  Brandy Lagrange

  Nov 5, 2025
  5.0
  Volunteer Flooring and Design came out to replace the floors in my bedroom. We are so pleased with the results! If you need flooring give them a call! The entire process was easy and they were very honest about costs and time to finish! Thank you!!
• JJ

  Josh

  Aug 9, 2025
  5.0
  Good quality and service. They did our whole house and were very happy.
• KS

  Kevin Swider

  Jul 30, 2025
  5.0
  The process working with Volunteer Flooring & Design was smooth throughout. Working with Steven A. was a great experience, and his excellent communication helped get the job done working within our specific timelines, etc. The installers were just as professional and did a great job too! I would definitely recommend VF&D to anyone, and will use them again for any future needs! Kevin S,
• JA

  James Allen

  Jul 17, 2025
  5.0
  Volunteer flooring are my #1 go to option when I need help with flooring. As a real estate investor, I spend a lot of time finding the best contractors in the area that do quality work at a reasonable price and truly care about the customer experience. Volunteer flooring easily meet all three criteria which is why I highly recommend them to anyone who's looking to fix or replace their flooring.

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