Business Details
About
Roofing ContractorSiding ContractorGutter Installation Service
We are Knoxville’s FIRST “Purpose-Driven” roofing company! The foundation for our company is based on giving back to our community. Our motto: “saving a k-9, one roof at a time” means that every we job we complete will directly aid in providing assistance to our local animal shelters in need. Monthly donations of food, supplies, vaccinations, and adoption help are just a few of the ways in which we give back to life’s most loyal companions. We strive to provide an excellent service to our Knoxville neighbors and do a bit of good within our community in the process. We would love the opportunity to earn your business!
Location
Hours
Reviews
5.0
209 reviews
5 stars
208
4 stars1
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff, particularly Rocky and Carlos, who were noted for their thorough communication and respectful demeanor.
Quality of Work
The quality of repairs and installations received high marks, with many customers expressing satisfaction with the craftsmanship and attention to detail.
Timeliness
The business was frequently commended for its prompt service, with many reviews highlighting that jobs were completed on time and often ahead of schedule.
Customer Service
Exceptional customer service was a recurring theme, with customers appreciating the clear communication, responsiveness, and willingness to address concerns throughout the process.
Value for Money
Many customers felt they received fair pricing for the quality of work provided, often noting that estimates were reasonable compared to competitors.
- BMBrett MoradJan 8, 20265.0The entire experience from start to finish was fantastic. Excellent communication, prices, work and follow up. Would highly recommend them for all of your roofing needs. Thanks again to Rescue Roofing!!
- WCWilliam ClowersJan 7, 20265.0Jordan and his crew were awesome. Came on time and done exactly what they said they would do. Keep up the great work. Wm
- ADAshley DeBuskDec 3, 20255.0Carlos and Rocky came out to my home for a gutter repair. They were both very professional and efficient. Highly recommend.
- PPPJMDec 3, 20255.0Jordan & Rocky and the installation crew were all great. Good people to work with, flexible with my particular situation in more than one respect, and were good at communicating. Crew was respectful of my time and property. Did a good job.
- JCjennifer carterDec 2, 20255.0Rescue Roofing did a great job repairing a hole in my roof due to no flashing originally put on the stone fireplace when another company installed my roof 8 years ago. Rocky kept me well informed all during the process and Carlos did a great job on the installation and replacing rotted decking under my metal roof. He fixed it all for me and reinstalled the metal roof within 1 day. Project complete and they gave me the best price of all the quotes I got on the roof repair. Great company. Very prompt and professional.
Frequently Asked Questions About Rescue Roofing & Exteriors
What is the realistic lifespan of my shingles?
At current, all major asphalt shingle manufacturers advertise their roofing products as “lifetime”. As a general rule of thumb, “lifetime” as it pertains to shingles and accessories is 50 years. Now, be it that we are all smart and reasonable homeowners, we know that 50 years is a stretch! With proper roof maintenance, an asphalt roof system in the Knoxville area should last around 30 years with periodic roof maintenance.
“I’m in the market for a new roof, what’s your biggest piece of advice?
If I had to target ONE key factor when shopping for a new roof system, I would pay very close attention to what your perspective roofing companies are offering as it pertains to roofing materials! This is critical for a few reasons.
1. IF you ever had a manufacturers warranty claim on your roof system, the manufacturer is only going to replace THEIR products. An asphalt roof system is made of (7) key components that make up the total roof system; don’t let a less-than-stellar roofing contractor sell you designer shingles and “house-brand” accessories.
2. What materials your potential roofing contractor is offering speaks volumes about their company as a whole! Great contractors focused on quality only want to sell the best, while a less-than-stellar contractor is only focused on getting your job done for as cheaply as possible! It’s the age old saying “you get exactly what you pay for.
How can I get more time out of my current roof system?
An annual roof inspection a good starting point to ensure your roof system is in tip-top shape! A roof good roof inspection should include the following components:
1. Dimensional shingles/field shingles
2. Eaves, rakes, starter shingles
3. Roof top penetrations i.e. pipe boots
4. Ridge ventilation including ridge cap shingles
5. High prone leak areas: Valleys, low slope areas, and flashings
But buyer beware, roofing contractors love to turn inspections in to SALES. To protect yourself from sleazy sales tactics ALWAYS ask for documentation of damage(s). This could be pictures and or videos, if a roofer wants to talk about damage, he needs to provide proof of said damage
I need a roof repair, will my shingles match?
Short answer, probably not. Knoxville is famous for having an unusually high amount of algae growth. The easiest way we can demonstrate this is simple, drive around your neighborhood and look at your neighbors roofs; Do you see all of those black streaks, YEP that’s algae growth! For Knoxville residences with mature trees close to the homes’ exteriors this problem is exasperated. If your roof system is over 10 years old, the combination of sun-fading and algae staining makes a shingle match virtually impossible.
My roof is fairly new, why is it leaking?
Two words…HAIL STORM! In 2011 the Knoxville area was hit with a severe hail event. To make a long story short, there was no way that the Knoxville based roofing companies could ever meet the area demands alone, so the storm-chasers came in droves! We like to think that these out of state companies were focused on putting our community back together, but oftentimes that simply wasn’t the case. Fast forward a decade and we’re are beginning to experience the repercussions of their short cuts: flashings not replaced, three tab shingles used instead of installing starter row shingles, ridge ventilation hastily installed, pipe boots not replaced, the list goes on…and on.
At Rescue Roofing & Exteriors we pride ourselves on providing the best products and practices, timely communication, and an unmatched customer experience! We sincerely hope that you’ve taken some value away from this article and cannot wait to earn your business.
What is Rescue Roofing & Exteriors known for in Knoxville?
Rescue Roofing & Exteriors is Knoxville’s first purpose-driven roofing company, dedicated to giving back to the community by supporting local animal shelters with every roofing project.
What services does Rescue Roofing & Exteriors offer?
They provide roof repair, roofing replacement, siding replacement, gutter installation, gutter replacement, and roofing inspection services.
Where is Rescue Roofing & Exteriors located?
Their office is located at 9111 Cross Park Dr., Suite 214, Knoxville, TN 37932, USA.
Does Rescue Roofing & Exteriors operate on weekends?
Yes, they are open 24/7 every day of the week, including weekends.
How can I contact Rescue Roofing & Exteriors?
You can call them at +1 865-424-7670 or email jordan@rescueroofingtn.com.
What payment methods does Rescue Roofing & Exteriors accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
Which areas does Rescue Roofing & Exteriors serve besides Knoxville?
They serve nearby cities including Maryville, Farragut, Lenoir City, Clinton, Sevierville, Powell, and Oak Ridge in Tennessee.
Are there any nearby places that can help me find Rescue Roofing & Exteriors?
Yes, Rescue Roofing & Exteriors is near Bahr Consultants Risk Management Specialists (insurance agency) and the Law Offices of Denna Middleton (legal services), helping you orient yourself in the Cross Park Dr. area.
Can I visit any local attractions before or after my appointment at Rescue Roofing & Exteriors?
While visiting Rescue Roofing & Exteriors, you might explore nearby wellness services like Natural Healing Massage or check out local employment agencies such as Dynamic Staffing Solutions, adding value to your visit.
Is Rescue Roofing & Exteriors active on social media?
Yes, they have a presence on TikTok at https://www.tiktok.com/@rescueroofing and a YouTube channel at https://www.youtube.com/@RESCUEROOFING, where you can see updates and roofing tips.