Business Details
About
Roofing ContractorSiding ContractorGutter Installation Service
We are Knoxville’s FIRST “Purpose-Driven” roofing company! The foundation for our company is based on giving back to our community. Our motto: “saving a k-9, one roof at a time” means that every we job we complete will directly aid in providing assistance to our local animal shelters in need. Monthly donations of food, supplies, vaccinations, and adoption help are just a few of the ways in which we give back to life’s most loyal companions. We strive to provide an excellent service to our Knoxville neighbors and do a bit of good within our community in the process. We would love the opportunity to earn your business!
Location
Hours
Reviews
5.0
201 reviews
5 stars
200
4 stars1
3 stars0
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What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff, particularly Rocky and Carlos.
Quality of Work
The quality of repairs and installations was frequently highlighted, with many customers expressing satisfaction with the results.
Communication
The business was noted for excellent communication throughout the process, keeping customers informed and addressing their concerns.
Timeliness
Many reviews mentioned the promptness in scheduling and completing jobs, often ahead of expected timelines.
Cleanliness
Customers appreciated the thorough clean-up after work was completed, leaving properties tidy and free of debris.
- GCgina clark3 days ago5.0I am super happy with the men that came out to replace my roof, they were there when they said they would be there and had the roof torn down and replaced in one day working from 7am to 3pm. Rocky and Jordan were very nice, and good at letting me know everything that was going on and any extras that would be needed. Amber was absolutely understanding and helpful with me when I had needed to call into the office with an issue I was having on trying to get my payment put through. A very big thank you to all! I am extremely happy from the phone call for them to come out and take a look at my roof. To the start and finish of the roof! Very professional and would recommend them for any home projects you may need.
- CGChris GoodmanOct 23, 20255.0Highly recommend Rescue Roofing! Had a leak which was actually caused by a much larger underlying issue. Rocky and Carlos inspected and understood the severity, explained it thoroughly and then provided options to move forward all within a very reasonable price point. I felt confident and in control the entire time. Work quality and professionalism exceeded my expectation. Thank you!
- VPValerie PaulOct 21, 20255.0I love this company! Rocky and Carlos were professional, quick, and responsibly priced. I recommend them highly!
- MMMark MonninOct 14, 20255.0Rocky and Carlos did a great job. Fixed our leak and cleaned up. Thanks guys
- AHAdam HoytOct 11, 20255.0Rescue roofing did an incredible job on re-flashing my chimney as well as some other small repairs. Jordan the owner came out to give me a quote. Was honest and transparent and talked through what all was needed. He got me a quote later that day. Come install day Carlos did a great job getting it done in one day and the flashing looks so much better than before. Rocky the project manager came at the end of the job to ensure satisfaction. I went through 8 different quotes and companies and Jordan from rescue I felt was the most transparent between his initial review and a detailed emailed report. They were not the most expensive or least but the comfort and piece of mind using Rescue was well worth it, when it needs replacing I’ll hands down be calling them again!
Frequently Asked Questions About Rescue Roofing & Exteriors
What is the realistic lifespan of my shingles?
At current, all major asphalt shingle manufacturers advertise their roofing products as “lifetime”. As a general rule of thumb, “lifetime” as it pertains to shingles and accessories is 50 years. Now, be it that we are all smart and reasonable homeowners, we know that 50 years is a stretch! With proper roof maintenance, an asphalt roof system in the Knoxville area should last around 30 years with periodic roof maintenance.
“I’m in the market for a new roof, what’s your biggest piece of advice?
If I had to target ONE key factor when shopping for a new roof system, I would pay very close attention to what your perspective roofing companies are offering as it pertains to roofing materials! This is critical for a few reasons.
1. IF you ever had a manufacturers warranty claim on your roof system, the manufacturer is only going to replace THEIR products. An asphalt roof system is made of (7) key components that make up the total roof system; don’t let a less-than-stellar roofing contractor sell you designer shingles and “house-brand” accessories.
2. What materials your potential roofing contractor is offering speaks volumes about their company as a whole! Great contractors focused on quality only want to sell the best, while a less-than-stellar contractor is only focused on getting your job done for as cheaply as possible! It’s the age old saying “you get exactly what you pay for.
How can I get more time out of my current roof system?
An annual roof inspection a good starting point to ensure your roof system is in tip-top shape! A roof good roof inspection should include the following components:
1. Dimensional shingles/field shingles
2. Eaves, rakes, starter shingles
3. Roof top penetrations i.e. pipe boots
4. Ridge ventilation including ridge cap shingles
5. High prone leak areas: Valleys, low slope areas, and flashings
But buyer beware, roofing contractors love to turn inspections in to SALES. To protect yourself from sleazy sales tactics ALWAYS ask for documentation of damage(s). This could be pictures and or videos, if a roofer wants to talk about damage, he needs to provide proof of said damage
I need a roof repair, will my shingles match?
Short answer, probably not. Knoxville is famous for having an unusually high amount of algae growth. The easiest way we can demonstrate this is simple, drive around your neighborhood and look at your neighbors roofs; Do you see all of those black streaks, YEP that’s algae growth! For Knoxville residences with mature trees close to the homes’ exteriors this problem is exasperated. If your roof system is over 10 years old, the combination of sun-fading and algae staining makes a shingle match virtually impossible.
My roof is fairly new, why is it leaking?
Two words…HAIL STORM! In 2011 the Knoxville area was hit with a severe hail event. To make a long story short, there was no way that the Knoxville based roofing companies could ever meet the area demands alone, so the storm-chasers came in droves! We like to think that these out of state companies were focused on putting our community back together, but oftentimes that simply wasn’t the case. Fast forward a decade and we’re are beginning to experience the repercussions of their short cuts: flashings not replaced, three tab shingles used instead of installing starter row shingles, ridge ventilation hastily installed, pipe boots not replaced, the list goes on…and on.
At Rescue Roofing & Exteriors we pride ourselves on providing the best products and practices, timely communication, and an unmatched customer experience! We sincerely hope that you’ve taken some value away from this article and cannot wait to earn your business.
What is Rescue Roofing & Exteriors known for in Knoxville?
Rescue Roofing & Exteriors is Knoxville’s first purpose-driven roofing company, dedicated to giving back to the community by supporting local animal shelters with every roofing project.
What services does Rescue Roofing & Exteriors offer?
They provide roof repair, roofing replacement, siding replacement, gutter installation, gutter replacement, and roofing inspection services.
Where is Rescue Roofing & Exteriors located?
Their office is located at 9111 Cross Park Dr., Suite 214, Knoxville, TN 37932, USA.
Does Rescue Roofing & Exteriors operate on weekends?
Yes, they are open 24/7 every day of the week, including weekends.
How can I contact Rescue Roofing & Exteriors?
You can call them at +1 865-424-7670 or email jordan@rescueroofingtn.com.
What payment methods does Rescue Roofing & Exteriors accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
Which areas does Rescue Roofing & Exteriors serve besides Knoxville?
They serve nearby cities including Maryville, Farragut, Lenoir City, Clinton, Sevierville, Powell, and Oak Ridge in Tennessee.
Are there any nearby places that can help me find Rescue Roofing & Exteriors?
Yes, Rescue Roofing & Exteriors is near Bahr Consultants Risk Management Specialists (insurance agency) and the Law Offices of Denna Middleton (legal services), helping you orient yourself in the Cross Park Dr. area.
Can I visit any local attractions before or after my appointment at Rescue Roofing & Exteriors?
While visiting Rescue Roofing & Exteriors, you might explore nearby wellness services like Natural Healing Massage or check out local employment agencies such as Dynamic Staffing Solutions, adding value to your visit.
Is Rescue Roofing & Exteriors active on social media?
Yes, they have a presence on TikTok at https://www.tiktok.com/@rescueroofing and a YouTube channel at https://www.youtube.com/@RESCUEROOFING, where you can see updates and roofing tips.