Business Details
About
HVAC Contractor
General Air Service provides HVAC repair, installation, and replacement services to Farragut and West Knoxville, TN.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.7
148 reviews
5 stars
133
4 stars
4
3 stars
3
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and expertise during service calls.
Responsiveness
Customers praised the company's quick response times and timely service, especially during emergencies.
Customer Service
Many reviews highlighted friendly and helpful staff, contributing to a positive customer experience.
Reliability
General Air Service is noted for being dependable and reliable, with long-term customers expressing loyalty.
Communication
While most feedback was positive, there were some concerns regarding communication and scheduling issues.
- NMNick McBride3 days ago5.0Thank you for being a great company! You were very prompt in assessing our problem, ordered our parts and kept us up date on the repair. Thank you for the great service.
- EFEric FaulknerNov 14, 20255.0Great! They did what they said they would!!! Very pleased.
- CCCale CrouchOct 8, 20255.0Prompt, Experienced and Trustworthy. Mr. Kirk has always been top notch.
- FFFarr FamilyAug 25, 20255.0Have used General Air Service for about a decade now…with several houses. They are straightforward, do incredible work and stand behind it. The technician was thorough and Emma is a delight and efficient. I am never disappointed!!
- JOJoyce OuimetAug 25, 20255.0The technicians demonstrated exceptional, professionalism, courtesy, and expertise throughout their service. The communication was clear and thorough, providing excellent explanations of all the work done. Scheduling the appointment was easy and their responsiveness was very timely. This is a five star company!
Frequently Asked Questions About General Air Service
What types of HVAC services does General Air Service provide?
General Air Service offers HVAC repair, installation, and replacement services specializing in heating, air conditioning, air purification, ductwork, and gas piping.
Which brands does General Air Service work with?
General Air Service works with Amana, Mitsubishi, AprilAire, and Honeywell brands.
What are the regular business hours of General Air Service?
General Air Service operates Monday through Friday from 8:00 AM to 4:30 PM. The business is closed on Sundays and Saturdays except for emergency services from 8:00 AM to 12:00 PM on Saturdays.
Where is General Air Service located?
General Air Service is located at 1108 Olive Rd., Knoxville, TN 37934, USA.
Does General Air Service require appointments for their services?
Yes, General Air Service requires appointments for their HVAC services.
What payment methods are accepted by General Air Service?
General Air Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
If I'm visiting General Air Service, what nearby parks can I enjoy before or after my appointment?
You can visit Rocky Point Park or Concord Park, both nearby parks offering outdoor recreation and relaxation opportunities.
Are there any places of worship near General Air Service?
Yes, nearby places of worship include Grace & Glory Fellowship Church, Concord Presbyterian Church, and Concord AME Zion Church.
What local dining options are nearby General Air Service?
You can enjoy meals at nearby establishments such as Tacos El Primo Food Truck, Lakeside Tavern, and Riverside Tavern.
How can I contact General Air Service for scheduling or inquiries?
You can contact General Air Service by calling +1 865-966-9889 or emailing office@generalairservice.com.