Barnett Roofing, established in 1998 by David Barnett, is a trusted roofing contractor serving the Knoxville, Tennessee area. With over 20 years of experience, the company has earned the prestigious GAF Master Elite® Certification, a distinction held by only 3% of roofers nationwide. This certification reflects their commitment to quality craftsmanship and ongoing training in the latest roofing technologies. Specializing in residential roofing services, Barnett Roofing offers comprehensive solutions including roof replacement, repair, and installation of various roofing materials such as shingle, metal, slate, tile, and flat roofs. They also provide prompt storm damage repair and assistance with insurance claims, ensuring homeowners receive fair compensation and efficient restoration.The company’s dedication to customer satisfaction is evident in their A+ rating with the Better Business Bureau and an A rating on Angie’s List. With a proven track record of quality and thousands of satisfied customers, Barnett Roofing continues to be a reliable choice for roofing needs in the Knoxville area.
Customers consistently praised the professionalism and courtesy of the Barnett Roofing team throughout the entire process.
Communication
Many reviews highlighted excellent communication, with regular updates and thorough explanations provided by the staff.
Quality of Work
The quality of the roofing work was frequently noted as exceptional, with attention to detail and thorough clean-up after the job.
Timeliness
Customers appreciated the punctuality of the crews, with many jobs completed on schedule or even ahead of time.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending Barnett Roofing to others.
MW
Mariah Watson
3 days ago
1.0
This is 1 of the most unprofessional encounters I have experienced. This will be long. I called because my mother is buying a house and wanted the metal roof inspected. See if there are any major issues and have a licensed professional to come out and address the concerns the home inspector flagged. Such as loose screws, cracks around the exhaust pipe, water lines in the attic from the roof. I called explained what I needed and the man did not understand what I wanted and said he would send it to the care team or whatever. This is where Mr Barnett called me to figure out what exactly I was needing so I explained and he told me someone would contact me to set up a time. The guy called me and set the time for Friday February 13 at 11:30. I told him that me and the realtor would meet him there so he could access the attic to see the spots the home inspector pointed out and he said that's great he would call me if he was gonna be early or late depending on traffic. So I show up at 11:20, my realtor showed up at 11:30 we waited till 11:45 and he had not shown up so I called him to be informed he had already come out and left. I asked him about what he found and he said he saw no problems and as I began to ask questions he stated he saw no screws unfasted when I have pictures in the home inspector report of the unsecured screws. I asked about the exhaust vent he didn't even look at and asked about leaks which he said the corner of the house where it meets the over hang of the porch probably leaks... But yet he stated there were no problems. I asked if he wanted the inspection report he said I could email it to him and he would compare what he saw to the report and get back to me. I didn't hear back from him till 10 o'clock at night telling me I need to replace the whole roof but yet he stated to me there were no problems. No only did he not have permission to be on the roof till the intended time he left knowing me and the realtor would be on property to let him in the house. He says it's fine but I need to replace the roof for $10,000. He took a whole 3 pictures of the same spot on the roof which were attached to the estimate for the new roof. I would advise anyone to look elsewhere.
TT
Tarah
4 days ago
5.0
This is my second time using Barnett Roofing and had another wonderful experience. I had a chimney leak which resulted in water damage to the roof and chimney wall. Eric and his crew were friendly, professional, and kept me informed from start to finish. They communicated clearly, arrived on time, and kept me informed throughout the process. Cate and Alvin were especially helpful, answering all my questions and making everything stress‑free. The work was completed efficiently, exactly as promised, at a very reasonable price, and with excellent cleanup afterward. They truly went above and beyond to ensure everything was done right. I couldn’t be happier with the results and highly recommend Barnett Roofing to anyone looking for quality work and a great team.
MO
Martha Orrin
Feb 8, 2026
5.0
Great communication and fast response time. Alvin was very organized and explained the process. Josh the forman explained in detail and kept me updated with status throughout the day. They informed me of areas that needed additional attention. The team set gave me great peace of mind- by providing a document that detailed steps I needed to take in preparation of their arrival, what to expect, how the process worked, et cetera. On the day of install the team worked well, were very quiet and kept disruptions to a minimum. The entire job was finished well ahead of schedule. Skips were collected earlier than expected. The warranty is the best in the business. If you have any roofing needs, do not hesitate to call Barnett Roofing. I am relieved I did, and would do so again should the need arise.
CO
Cody Oreski
Feb 5, 2026
5.0
We had a roof installed by Barnett on a particularly cold day in February, and they did an excellent job. Gaige went above and beyond to make sure that I understood everything that was going to happen beforehand. After everything was done he walked me through the work that they did and showed me pictures of the condition of the decking as well as what they found under the old shingles. I am very pleased with the timeliness and professionalism that was provided by the install crew. I’d be remiss not to mention Justin, who came out on an also very cold Saturday to do the roof inspection and estimate for us. He explained his thoughts and concerns and prepared us well for quote. The turnaround time was excellent and the quotes were put together in a manner that reflected what was discussed. I am very pleased with the work and look forward to it holding up well for a long time.
KH
Katherine Harper
Feb 3, 2026
5.0
Many thanks to Carl and Gaige and the roofing crew -- I have a new roof! Carl did the initial assessment, responded promptly with an estimate and answered my questions regarding putting on a new roof. The steps leading up to the process of getting a new roof were clearly outlined in a comprehensive folder. Gaige, as the foreman, answered procedural questions, provided updates via numerous photos as well as oral/text communications and educated me regarding the roof improvements that had been made. The job was done in the estimated timeframe (and before the rain.) The grounds/landscaping were protected with tarps and the area around the house thoroughly cleared of debris. Great job! Thank you, Barnett Roofing!
Barnett Roofing specializes in residential roofing, including roof replacement, repairs, storm damage repair, new roof installation, roof inspections, and maintenance using various materials such as shingle, metal, slate, tile, and flat roofs.
What certifications and ratings does Barnett Roofing have?
Barnett Roofing holds the prestigious GAF Master Elite® Certification, has an A+ rating from the Better Business Bureau, and an A rating on Angie’s List, reflecting their commitment to quality and customer satisfaction.
Where is Barnett Roofing located?
Barnett Roofing is located at 402 North Cedar Bluff Road, Knoxville, TN 37923, USA.
What are Barnett Roofing's hours of operation?
Barnett Roofing is open 24 hours a day, 7 days a week, providing around-the-clock service.
How can I contact Barnett Roofing?
You can reach Barnett Roofing by phone at +1 865-323-2402 or email at info@barnettroofingknoxville.com.
Does Barnett Roofing provide assistance with insurance claims?
Yes, Barnett Roofing assists homeowners with insurance claims to ensure fair compensation and efficient restoration after storm damage.
Are there any dining options near Barnett Roofing?
Yes, nearby dining options include Papa Johns Pizza, KFC, Arby's, and Waffle House, convenient for grabbing a meal before or after your roofing consultation.
What nearby beauty services are available close to Barnett Roofing?
Nearby beauty and wellness options include Annie's Hair and Nail Spa, Wildflower Ink Studio, Alora Spa, and The Studios at Cedar Bluff Salon and Spa, perfect for relaxation while your roofing project is underway.
Are there any real estate services near Barnett Roofing?
Yes, nearby real estate services include Pace Probity Asset Management - Christy Cj Pace Broker, HouseSold Realty, and Bankers Title of East Tennessee, which could be helpful if you're exploring roof services while buying or selling property.
How long has Barnett Roofing been in business?
Barnett Roofing was established in 1998, bringing over 20 years of experience to the Knoxville area.
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