Business Details
About
HVAC ContractorHeating ContractorAir Conditioning ContractorAir Duct Cleaning ServiceInsulation ContractorAir Quality Consultant
A-1 Certified Service, Inc. is a trusted HVAC service provider based in Knoxville, TN, committed to delivering top-quality heating, cooling, and air quality solutions. Specializing in comprehensive HVAC services, including system installation, repair, and maintenance, we also offers expert duct cleaning and insulation services to ensure energy efficiency and indoor comfort. With a focus on reliability and customer satisfaction, we serve clients throughout Knoxville, providing personalized solutions to meet their specific heating, cooling, and air quality needs.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
A-1 Certified Service, Inc.
2511 Byington Solway Rd, Knoxville, TN
37931, United States
Hours
Reviews
4.7
266 reviews
5 stars
239
4 stars
8
3 stars1
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their promptness and effective communication.
Technical Expertise
Technicians demonstrated strong problem-solving skills and thorough inspections, often providing clear explanations and tailored solutions.
Timeliness
Many reviews noted the company's ability to respond quickly to service requests, often providing same-day service.
Quality of Work
Overall, customers expressed satisfaction with the quality of installations and repairs, although there were some isolated complaints about incomplete jobs.
Pricing Transparency
While many customers appreciated competitive pricing, there were some concerns regarding unexpected charges and lack of follow-up on warranty issues.
- PBpickles burgessNov 14, 20255.0Michelle came out and talked to me and explained everything I needed to know, there wasn’t a question left unanswered. Beyond kind, didn’t push anything, just showed me options and answered the questions I had. Can’t wait to do more business with them
- JJJosephine JeraldNov 4, 20255.0Michele was great and very knowledgeable
- EFEddy FreemanOct 23, 20255.0Jimmy and his sidekick (dang it, I've already forgotten his name) were on-time, friendly, confident, quick and explained things well.
- DBDaniel BaloOct 11, 20255.0They did a great job! Their whole team was great, very courteous and hard working. Anything insulation or HVAC and they will be my go to in the future!
- DPDestiny PellomOct 8, 20255.0We only call A1. If you want it done right the first time, these are your people. I’ve never had a bad experience with them.
Frequently Asked Questions About A-1 Certified Service, Inc.
What services does A-1 Certified Service, Inc. offer?
A-1 Certified Service, Inc. provides heating, cooling, and air quality solutions including HVAC system installation, repair, maintenance, duct cleaning, and insulation services.
Where is A-1 Certified Service, Inc. located?
A-1 Certified Service, Inc. is located at 2511 Byington Solway Rd, Knoxville, TN 37931, USA.
What are the business hours for A-1 Certified Service, Inc.?
The business is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Does A-1 Certified Service, Inc. provide HVAC services for residential and commercial clients?
Yes, they specialize in residential, commercial, and new construction HVAC services.
Which HVAC brands does A-1 Certified Service, Inc. work with?
They work with the Daikin brand for HVAC systems and products.
What payment options does A-1 Certified Service, Inc. accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa payments.
Do I need an appointment to receive services from A-1 Certified Service, Inc.?
Yes, appointments are required to provide their on-site HVAC services.
What nearby locations can customers visit before or after their service at A-1 Certified Service?
Customers can visit nearby places such as Milana's Laser Hair Removal for beauty treatments or Salon Matias for hair and beauty services.
Are there any fitness or sports facilities near A-1 Certified Service, Inc.?
Yes, nearby fitness and sports facilities include Petrone Training gym, Tennessee Tennis Pickleball Club and Academy, TTCA Pickleball, and The Pickleball Playground.
What nearby businesses might be useful for home improvement along with A-1 Certified Service's HVAC services?
Nearby businesses like Weather Tamer for roofing services and Tennessee Automatic Sprinkler for fire protection and home security can complement HVAC services for home improvement.