Business Details
About
HVAC ContractorHeating ContractorAir Conditioning ContractorAir Duct Cleaning ServiceInsulation ContractorAir Quality Consultant
Established in 2000, A-1 Certified Service is your premier Knoxville HVAC contractor, offering a complete range of services to keep your home comfortable year-round. Our certified technicians specialize in expert installations, repairs, and maintenance for air conditioning, heating, and furnaces. We also provide comprehensive solutions for air quality, including professional air duct cleaning and insulation services, designed to improve energy efficiency and create a healthier indoor environment. We are dedicated to delivering reliable, personalized service and ensuring complete customer satisfaction with every job. Reach out for expert heating, cooling, & indoor air quality solutions.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
A-1 Certified Service, Inc.
2511 Byington Solway Rd, Knoxville, TN
37931, United States
Hours
Reviews
4.7
272 reviews
5 stars
245
4 stars
8
3 stars1
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and friendliness of the staff, highlighting their effective communication and willingness to answer questions.
Timeliness
Many reviews noted the promptness of service, with technicians often arriving on time or even early for appointments.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, with many mentioning thorough inspections and effective problem-solving.
Communication
Several customers appreciated the clear communication regarding service details, pricing, and follow-up actions, although there were some complaints about lack of follow-up in specific cases.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service delays and unresolved issues, indicating room for improvement.
- KBKasi BranhamDec 17, 20255.0A-1 did a great job working with us to find a unit that met our needs. Scheduling was fast and the front office was really good at communicating everything. Our technician was fast and clean, going so far as to cover and tape all the clothes in the closet before going into the attic. I'd definitely recommend them!
- BCBrian CanfieldDec 9, 20255.0Prompt, courteous, and knowledgeable.
- MNMarsha NelsonDec 1, 20255.0Zach was very nice and professional, he answered all my questions and he wasn't here very long. I would use A1 again.
- VSVickie SoutherNov 25, 20255.0Jimmy H did a fantastic job! He was very polite and a top notch professional. I would highly recommend him.
- PBpickles burgessNov 14, 20255.0Michelle came out and talked to me and explained everything I needed to know, there wasn’t a question left unanswered. Beyond kind, didn’t push anything, just showed me options and answered the questions I had. Can’t wait to do more business with them
Frequently Asked Questions About A-1 Certified Service, Inc.
What services does A-1 Certified Service, Inc. offer?
A-1 Certified Service, Inc. provides heating, cooling, and air quality solutions including HVAC system installation, repair, maintenance, duct cleaning, and insulation services.
Where is A-1 Certified Service, Inc. located?
A-1 Certified Service, Inc. is located at 2511 Byington Solway Rd, Knoxville, TN 37931, USA.
What are the business hours for A-1 Certified Service, Inc.?
The business is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Does A-1 Certified Service, Inc. provide HVAC services for residential and commercial clients?
Yes, they specialize in residential, commercial, and new construction HVAC services.
Which HVAC brands does A-1 Certified Service, Inc. work with?
They work with the Daikin brand for HVAC systems and products.
What payment options does A-1 Certified Service, Inc. accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa payments.
Do I need an appointment to receive services from A-1 Certified Service, Inc.?
Yes, appointments are required to provide their on-site HVAC services.
What nearby locations can customers visit before or after their service at A-1 Certified Service?
Customers can visit nearby places such as Milana's Laser Hair Removal for beauty treatments or Salon Matias for hair and beauty services.
Are there any fitness or sports facilities near A-1 Certified Service, Inc.?
Yes, nearby fitness and sports facilities include Petrone Training gym, Tennessee Tennis Pickleball Club and Academy, TTCA Pickleball, and The Pickleball Playground.
What nearby businesses might be useful for home improvement along with A-1 Certified Service's HVAC services?
Nearby businesses like Weather Tamer for roofing services and Tennessee Automatic Sprinkler for fire protection and home security can complement HVAC services for home improvement.