Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
PlumberEmergency PlumbersSewer & Drain CleaningWater PurifiersWater Heater Service
Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Johnson City, TN when you need plumbing repair or drain cleaning services. We have been the Tri-Cities local plumber since 1935. In 2020, the Eckberg family purchased the plumbing company with a passion to provide quality service. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation, leak detection, and septic pumping services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain pipes, and water heaters. Roto-Rooter's local, expert plumbers are standing by 24/7.
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Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
Certified by Roto-Rooter Plumbing & Drain Service • Mar 01, 2026
Reviews
4.7
768 reviews
5 stars
691
4 stars
31
3 stars7
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as professional, courteous, and knowledgeable, providing clear explanations and options to customers.
Timeliness
Many customers appreciated the prompt response times and quick service, often receiving same-day appointments.
Customer Service
Overall, customers reported positive interactions with staff, from initial contact to service completion, highlighting friendliness and attentiveness.
Mixed Results
While many reviews praised the service, some customers expressed dissatisfaction with specific outcomes, including unresolved issues and perceived overcharging.
LC
Leslie Campbell
2 days ago
5.0
Great service. On time, professional and knowledgeable. I appreciated the time and care in finding the root of the problem. Both service men were courteous and personable.
WF
William Frantz
Feb 26, 2026
5.0
My technician Nathan Agliam was very efficient, professional, and very courteous would highly recommend Nathan to be requested for your particular job.
RJ
Rhonda Jarvis
Feb 18, 2026
5.0
I was notified when they were on their way with a picture and short bio of the associate. She was very knowledgeable and unclogged my pipes at the septic. I have always used Roto-Rooter and I am not ever disappointed in their services. Thank you Skylar Baird!
CB
Chris Bennett
Feb 16, 2026
5.0
Roto Rooter sent out two of the most perfessional and outstanding guys Ive met in along time in the serivce community. Isaias and Brian introduced themselves when they arrived and were very knowledgeable in their approach they were taking after the initial acessment. They got right to work accessing the issues and explained what needed to be done. They gave me several options as to what they could do and the best course of action. Im am very satisfied with the work and overall experience. Thanks to Roto Rooter for having such great people. These guys are top notch. Once again,Thanks Isaias and Brian for all your hardwork. Its much appreciated 👏
JM
Jessie Miller
Feb 3, 2026
1.0
2 roto rooter trucks completely blocked my road to through traffic this morning on a call for my neighbor for over 30 minutes. I was completely blocked in for 15 minutes, finally some one trying to get up the road laid on their horn until they moved.
Then the guy had the audacity to pull a truck into the end of my driveway inches from the back of my car and turn it off and start to get out like he had the right to use my driveway and block me in! They never even came to the door to ask or explain what was going on.
I had to scream at him to get him to move it off of my property. They acted like they owned the road. These 2 jokesters need to be fired.
EDIT: I spoke with the owner this morning on the phone. I see their response. They are not only incorrect about the time, these jokesters had no reason to block the entire road and my driveway for 45 MINUTES, not 15. I have the entire incident on video with timestamps. There was parking across the street and at the front of their customer's house. They picked the narrowest part of the road to park their vehicles like they owned it. Then proceeded to pull into MY DRIVEWAY and park blocking me in like they owned it as well. My neighbor is a muscular man who had no reason not to have his driveway shoveled himself, it was LAZINESS on his part. I cannot believe they praised their plumbers for shoveling a driveway on their payroll when it was absolutely unnecessary.
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