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Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Johnson City, TN when you need plumbing repair or drain cleaning services. We have been the Tri-Cities local plumber since 1935. In 2020, the Eckberg family purchased the plumbing company with a passion to provide quality service. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation, leak detection, and septic pumping services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain pipes, and water heaters. Roto-Rooter's local, expert plumbers are standing by 24/7.
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Timeliness
Customers appreciated the prompt response times and quick service provided by the technicians.
Quality of Work
Most reviews highlighted the thoroughness and effectiveness of the plumbing work performed.
Customer Service
The overall customer service experience, from scheduling to technician interactions, was reported as friendly and helpful.
Pricing Transparency
Some customers noted concerns about unexpected fees, but many felt the service was worth the cost.
AN
Anne Nuggett
4 days ago
5.0
An absolute delight to work with. Super experience from initial call to service.
TD
Tim Dean
Nov 12, 2025
5.0
Skylar was top shelf in service, knowledge and expertise. She and Bryan were more than I could have asked for with their work and focused customer service. Skylar was just the ultimate professional…who has a great heart and true north with her moral compass.
TR
Tommy Ricker
Nov 4, 2025
5.0
Shawn and Nathan were great! They got to work immediately after diagnosing the issue and had it fixed in no time. Awesome people, awesome service!
FD
Frank Decardenas
Oct 20, 2025
5.0
Suljo Heralic the plumber in charge of my recent call for a serious maintenance drain blockage was thorough with the job checking for its results continuously. He’s demeanor is friendly and reflects honesty. I’m very satisfied with his job.
MH
Murray Hawkinson
Oct 11, 2025
5.0
Suljo was a pleasure to work with! He took his work very seriously, was knowledgeable and competent, fairly and conscientiously explained the needed services and their costs, and showed incredible persistence in unclogging our sewer line. He stuck to the task for hours without break, even though the temperature became very chilly. When he ran into a problem beyond his ability to fix (broken line needing to be dug up and replaced), he fairly described the situation and offered suggestions for how to proceed. Top rating!
Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service
What types of plumbing services does Roto-Rooter Plumbing & Drain Service offer in Johnson City, TN?
Roto-Rooter offers plumbing repair, drain cleaning, excavation, leak detection, septic pumping, and services for toilets, sinks, showers, clogged drains, pipes, and water heaters.
What are the operating hours of Roto-Rooter Plumbing & Drain Service?
Roto-Rooter Plumbing & Drain Service is open 24 hours a day, 7 days a week to assist with plumbing needs.
How long has Roto-Rooter Plumbing & Drain Service been serving the Tri-Cities area?
Roto-Rooter has been serving the Tri-Cities area since 1935, making it a trusted local plumber for decades.
How can I contact Roto-Rooter Plumbing & Drain Service?
You can contact them by phone at +1 423-397-7686 or email at office@rrsouth.com.
What payment options are accepted at Roto-Rooter Plumbing & Drain Service?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Where is Roto-Rooter Plumbing & Drain Service located?
They are located at 3B Charter Ct, Johnson City, TN 37604, USA.
Are there any nearby pet services to Roto-Rooter Plumbing & Drain Service?
Yes, Koda K-9 Academy, a dog trainer and pet sitting service, is nearby and may be convenient if you're visiting with your pet.
What dining options are near Roto-Rooter Plumbing & Drain Service in Johnson City?
Cheddar's Scratch Kitchen, an American restaurant and fast food spot, is nearby and is great for a meal before or after your visit.
Are there any entertainment or arts venues close to Roto-Rooter Plumbing & Drain Service?
Yes, Johnson City Arts Center and Trinity Arts Center are nearby and offer performing arts, education, and cultural experiences to enjoy.
What nearby businesses can complement a visit to Roto-Rooter Plumbing & Drain Service?
Nearby businesses include Fishman Flooring Solutions for building supplies, Fleenor Security Systems for home security, and Roddy's Flowers for gifts, which might be helpful when managing home projects.