For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply provide?
Ferguson HVAC Supply offers wholesale heating and cooling equipment, parts, and supplies for commercial and residential projects, along with professional product knowledge and business solutions.
What are the operating hours of Ferguson HVAC Supply in Johnson City, TN?
The store is open Monday to Friday from 7:00 AM to 4:30 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays and major holidays.
How can I contact Ferguson HVAC Supply for after-hours emergencies or commercial water heater service?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What payment methods are accepted at Ferguson HVAC Supply?
You can pay with Visa, Mastercard, and American Express credit cards on ferguson.com.
Does Ferguson HVAC Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I get support or help with ferguson.com?
You can contact their dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Can I store my login information on ferguson.com for convenience?
Yes, you can select 'Remember Me' to save your email address on the login page, but your password will not be saved for security reasons.
Are there other Ferguson-related stores near Ferguson HVAC Supply in Johnson City?
Yes, nearby Ferguson-related stores include Ferguson Bath, Kitchen & Lighting Gallery, Ferguson Waterworks, and Ferguson Plumbing Supply, offering complementary appliance and plumbing supplies.
What other types of businesses are near Ferguson HVAC Supply that customers might visit?
Nearby businesses include A1 Restaurant Equipment for commercial kitchen needs, Zak's furniture store, and PODS Moving & Storage for moving services, which can be convenient for customers managing projects in the area.
Are there service providers nearby for home improvement or repair related to HVAC and plumbing?
Yes, nearby you can find Wolseley Industrial Group for industrial tools, Marc Francis Plumbing for HVAC services, and Precision Door Service for garage door repairs, all supporting home and business maintenance.