Advanced Heat Pump Systems

Reviews

• LL

  L L

  Dec 22, 2025
  5.0
  Great company to do business with. I am very satisfied with the work. They did a great job. Thanks.
• MC

  Michael Christian

  Sep 12, 2025
  1.0
  They would not give me a refund for the unused and unearned price of my second annual service visit that I wanted to cancel and their lady was rude about it.
• BS

  Bella South

  Dec 23, 2024
  5.0
  Ignore the negative reviews. Our heating system was blowing cold air with low temps in the teens. A neighbor referred us to Advanced who sent Jerry to us within only an hour or so. He was friendly, knowledgeable, professional, and he fixed our problem within minutes. Very impressed and highly recommended!
• CC

  C Carmical

  Dec 4, 2023
  1.0
  I attempted to have a dispute resolved through the BBB, but the complaint was ignored. I did not want to leave a negative review on Google, but it seems I have no choice. I dispute your invoice in its entirety. You failed to perform quality work, and a technician had to come out and reattach a drain hose that had been accidentally disconnected by a previous technician (admitted to me by the technician). The technician told me he would talk to the owner about it, but I received an invoice for the full amount. I called to complain upon receiving the invoice, and the receptionist said the owner was on vacation and would call me back when he returned. He did not. Instead I received another invoice with no acknowledgment of my dispute or concerns. I dispute this invoice because it is for fixing shoddy work that you performed. Why should I have to pay when you have not fulfilled your legal obligation to perform quality work?
• CC

  Chris Click

  Dec 14, 2016
  1.0
  I should have read this previous review...EXACT same thing. I knew what the problem was with my unit (a $20 part) and called before hand to explain to them so they could be prepared to fix. When they showed up, 5 minutes looking it over to verify what I had explained before and charged me $60.00. I said would that be applied to fix the issue?... nope. Had to go order the part and give me another quote on top of the $60.00 ($88.00 per hour). I've never dealt with a company like this, however I will be PLEASED to spread the word to all of my family and friends about this company. Do yourselves a favor and stay WAY clear...

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