Rapid Response Plumbing, Heating & Cooling

4.9
158 reviews

About

HVAC Contractor
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Location

Rapid Response Plumbing, Heating & Cooling
354 Downs Blvd #101, Franklin, TN
37064, United States

Hours

Reviews

4.9
158 reviews
5 stars
155
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Responsiveness

Customers consistently praised the quick response times for service requests, often receiving same-day assistance.

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.

Quality of Service

Many reviews highlighted the effective and efficient repairs made by technicians, with several customers expressing satisfaction with the quality of work.

Communication

Customers appreciated the clear communication regarding service details, pricing, and technician arrival times.

Value for Money

While most reviews noted fair pricing, a few customers expressed concerns about high initial quotes, but many felt the overall service was worth the cost.
  • GH
    Greg Herrin
    3 days ago
    5.0
    Chad was great! Prompt, courteous and seems to know his stuff. Just a regular maintenance check-up today on 2 new systems they installed last year, but I won't hesitate to call these guys again in the future.
  • JC
    Jimmy Clark
    3 days ago
    5.0
    A totally good experience, the employees were very helpful in deciding what was needed and extremely friendly. There work was quick and efficient.
  • ST
    Stephen Tenhet
    Nov 11, 2025
    5.0
    Professional,prompt and friendly.
  • TC
    The Cashmans
    Oct 27, 2025
    5.0
    He was fast, responsive, and professional. Fixed our heat right away and did a great job!
  • JA
    Jerry Arnold
    Oct 23, 2025
    5.0
    I needed to get a toilet installation completed in a hurry (nobody wants an out of order bathroom). I contacted Rapid Response from their website & got a reply within a few minutes! Michael scheduled a technician for our earliest availability (very next morning) & the technician, Neal arrived before 9AM! He had the replacement part in his inventory & had the new valve installed in minutes!! The work was super clean! Neal was courteous, efficient, & clearly a skilled plumber! (Bonus points for testing the functionality of the new toilet & being generally personable!)

Frequently Asked Questions About Rapid Response Plumbing, Heating & Cooling

What services does Rapid Response Plumbing, Heating & Cooling provide?

We provide installation, maintenance, and repair for HVAC systems including air conditioning units, furnaces, water heaters, heat pumps, ductwork, and air quality services.

Where is Rapid Response Plumbing, Heating & Cooling located?

We are located at 354 Downs Blvd #101, Franklin, TN 37064, USA.