Rapid Response Plumbing, Heating & Cooling

4.9
176 reviews

About

HVAC Contractor
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Location

Rapid Response Plumbing, Heating & Cooling
354 Downs Blvd #101, Franklin, TN
37064, United States

Hours

Reviews

4.9
176 reviews
5 stars
173
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as knowledgeable, courteous, and professional throughout the service process.

Timeliness

Customers frequently noted the quick response times and prompt arrival of technicians, often on short notice.

Customer Service

The business received high praise for excellent customer service, with staff being friendly and helpful in addressing customer needs.

Value for Money

While many customers found the service to be fairly priced, a few expressed concerns about high quotes for certain repairs.
  • AM
    Aaron McAdams
    3 days ago
    5.0
    Drake was very professional and helpful. He was on time and thorough. I will recommend Drake and Rapid Response. Many thanks!
  • N3
    NeNe 330
    3 days ago
    5.0
    Technician was very friendly and knowledgeable about the job. I like that u get a 3 year warranty on work done. Would use this company again.
  • JH
    Jack Harvey
    Jan 2, 2026
    5.0
    Neal did a great job! It was on short notice over a holiday week and he came in and did the work efficiently and I thought that the rates charged were fair. Not pushy at all and gave me some extra advice on how to do a couple things myself that were inexpensive. Highly recommend!
  • YP
    Yolanda Phell
    Dec 31, 2025
    5.0
    Professional from start to end. Have to point out, providing a picture of the plumber is a great touch. Neal Came out, saw the problem provided 3 different approaches and got to work. Thank you for getting it done today!!
  • BF
    Bess Forshaw
    Dec 12, 2025
    5.0
    Vance Watkins was the tech who came to our rescue. It was obvious that he had plenty of HVAC experience. He was attentive to details and thorough in checking out our system.

Frequently Asked Questions About Rapid Response Plumbing, Heating & Cooling

What services does Rapid Response Plumbing, Heating & Cooling provide?

We provide installation, maintenance, and repair for HVAC systems including air conditioning units, furnaces, water heaters, heat pumps, ductwork, and air quality services.

Where is Rapid Response Plumbing, Heating & Cooling located?

We are located at 354 Downs Blvd #101, Franklin, TN 37064, USA.