Rapid Response Plumbing, Heating & Cooling

5.0
186 reviews

Business Details

354 Downs Blvd #101, Franklin, TN
37064, United States
(615) 649-4797
https://rapidhvactn.com/hvac-franklin-tn/

About

HVAC Contractor
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Location

Rapid Response Plumbing, Heating & Cooling
354 Downs Blvd #101, Franklin, TN
37064, United States

Hours

Reviews

5.0
186 reviews
5 stars
183
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Customers frequently mention quick response times and timely service.

Customer Service

Overall positive feedback on customer service, with many noting effective communication and helpful staff.

Quality of Work

Many reviews highlight the thoroughness and quality of the work performed by technicians.

Fair Pricing

Several customers appreciated the fair pricing and transparency in quotes, although there were a few complaints about high costs.
  • RV
    Raphael Villas
    4 days ago
    5.0
    Mike was great. He performed a quick assessment, gave a price quote and finished the job quickly. The tracker to help me gauge his arrival time was not accurate but I called their customer service line and was able to get better details easily. Great service. Thanks!
  • SS
    subhankar sarkar
    5 days ago
    5.0
    Great service in water filter installation, technician was caring, shared details and have attitude of educating customers than push for sale.
  • RM
    Rick Marrs
    Feb 6, 2026
    5.0
    Due to the storm, which occurred while we were out of town, rapid response has been to our house three times for plumbing heating and electrical issues. Each time the technicians were outstanding, efficient and reasonable, the HVAC technician Keith, and the electrician Jeremiah, quickly diagnosed our problem, and recommended a long-term solution/upgrade. After researching the recommendation, we determined it was the best solution and had the work done. We were so impressed with their professionalism, promptness, and communication that we signed up for their annual maintenance at a very reasonable cost.
  • MG
    Marisol Gomez
    Feb 5, 2026
    5.0
    Very nice and polite! Informative and knowledgeable! I would recommend them
  • GA
    Gloria Arbuckle
    Jan 30, 2026
    5.0
    Our technician Nick was professional, knowledgeable and explained issue and options. Will definitely use this business again!

Frequently Asked Questions About Rapid Response Plumbing, Heating & Cooling

What services does Rapid Response Plumbing, Heating & Cooling provide?

We provide installation, maintenance, and repair for HVAC systems including air conditioning units, furnaces, water heaters, heat pumps, ductwork, and air quality services.

Where is Rapid Response Plumbing, Heating & Cooling located?

We are located at 354 Downs Blvd #101, Franklin, TN 37064, USA.

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