For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
I had a bath faucet over 15 years old that leaked bad badly. Went to Ferguson and James Wells went above and beyond in helping me. They did not have the parts I needed but he said he would find it for me. I left the store and two days later he called and located it for me. He gave me the contact information and I placed the order. It came in and fit perfectly. . There was no charge for all the effort Mr Wells did and seemed as happy to help if I ever needed anything else. I’m a customer for life now.
AJ
Anton Jemiolo
Dec 20, 2023
1.0
Called to see if they had a general sheet of fiberglass gasket to replace the failed one on my heating units inducer.
Was told they can’t sell to me because I don’t have an EPA license… what a joke…
Called a competitor that could order it for me but advised me I could just high heat permatex in its place. Not only excellent customer service but one place I will return to and Ferguson I will not.
JW
John Wittman
Aug 13, 2019
5.0
I had been working with several different associates to secure the trim parts necessary to connect a Mountain Products stopper with an MTI free standing tub. No luck until I stopped at their Franklin location and met with Chris Lassiter. He defined the problem and had everything addressed and ordered for overnight delivery in roughly 15 minutes.
JH
Josh H.
Jan 22, 2019
5.0
We have been using Ferguson for well over 20 years. They are good people. If there’s a mistake, they make it right.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, catering to professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in Franklin, TN?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does Ferguson Plumbing Supply offer after-hours emergency service?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, please call (800) 217-9480.
Can I order products online and have them delivered or pick them up in-store?
What payment methods are accepted at Ferguson Plumbing Supply?
Visa, Mastercard, and American Express credit cards are accepted for purchases.
Does Ferguson Plumbing Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I get help logging into my account on ferguson.com if I forgot my password?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
Are there any nearby home improvement stores close to Ferguson Plumbing Supply in Franklin, TN?
Yes, nearby home improvement stores include Franklin Kitchen Center, Discount Plumbing and Electric Supply, and Provision Tools, which can complement your visit for additional supplies or services.
What automotive repair services are nearby Ferguson Plumbing Supply?
Nearby automotive repair services include Tomlin Diesel, Kenneth's Paint & Body Shop, Dent Proof, Hazelwood's Body Shop, Hardcore Horsepower & Dyno, Elite Customs, and Davis Auto Service, useful for contractors or customers needing vehicle services.
Are there any educational facilities near Ferguson Plumbing Supply?
Yes, nearby educational facilities include The Learning Experience - Franklin, TN and Grand Staff Music School, which might be of interest if visiting the area with family.