PREIS Commercial & Home Inspections

4.3
132 reviews

About

Home InspectorMold Inspection ServiceBuilding Inspector
PREIS Commercial & Home Inspections is a family business locally owned in beautiful Chattanooga, TN. The Herrick Family has been involved in real estate and construction, both residential and commercial, since the 1920’s. We began as real estate developers and continued through succeeding generations. We began working in the Home Inspection business in the early 1980’s when the industry was in its infancy. “Our promise to you is to deliver an honest, reliable inspection report you can trust. Our commitment comes from an inspection team spanning three family generations with over 40 years in the industry, coupled with 45 years of construction industry expertise. When you honor and allow us to inspect your property.

Location

PREIS Commercial & Home Inspections
2000 S Willow, Chattanooga, TN
37404, United States

Hours

Reviews

4.3
132 reviews
5 stars
108
4 stars
1
3 stars
0
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Thoroughness

Many customers praised the thoroughness and detail of the inspections, noting that inspectors took time to explain findings and provided comprehensive reports.

Customer Service

While some reviews highlighted excellent customer service, others reported poor communication and unresponsiveness from the company, particularly when addressing concerns after inspections.

Inspection Quality

Several customers expressed dissatisfaction with missed major issues during inspections, leading to significant repair costs after purchase, raising concerns about the inspectors' competence.

Scheduling Issues

There were complaints about scheduling errors and miscommunication regarding appointment times, causing inconvenience for clients.

Mixed Recommendations

Overall, feedback was mixed, with some customers highly recommending the service while others strongly advised against using the company due to negative experiences.
  • GO
    Gina Ochoa
    Oct 31, 2025
    5.0
    Alex from Preis did an excellent job with all the home inspections. I did a 1031 exchange and had to purchase 3 properties in 45 days. He was always 100% reliable with the scheduling and was incredibly detailed with all the home inspections I needed. His father also helped me out with one of the inspections and also went above and beyond to help. Their experience and expertise is great! Scheduling was also so efficient Thank you Preis !
  • MM
    mikie
    Oct 22, 2025
    5.0
    Can't recommend this company enough! They went above and beyond, even helped us make sense of an inspection report we received for a different property. Took their time and was very thorough, and explained everything concisely. Alex was great!
  • KP
    Katie Partridge
    Sep 15, 2025
    1.0
    Exploring legal options! Don’t be fooled by “fool proof” contracts. Companies can have protection clauses for mistakes. But civil court provides for an opportunity to prove and be compensated for a complete lack of ability to perform the services for which a company represents they perform. And clearly, this company will have a difficult time defending themselves. We bought a house in early 2022, and our realtor recommended Preis. Now, 3 years later we are selling the home. We had an extremely misplaced sense of confidence when a prospective buyer had an inspection. Now we are left holding the bag for minor and major issues which should have been caught during our 2022 inspection. It seems even an amateur inspector should have caught these issues. These are items we can prove they missed, SHOULD HAVE caught (ie: photographs with THEIR notation that no issues were observed…which now we know were clearly issues). : 1. Smoke detectors that had a 2015 expiration date 2. Double tapped neutrals in the panel 3. A porch exceeding 30” from grade and requires a handrail 4. A deck door exiting onto a stair case which requires a 36” landing….and several more. But these are good examples we can PROVE existed merely 3 years ago. DO NOT USE THIS COMPANY. They lack the BASIC experience to inspect properties.
  • BV
    Bridget Voelker
    Aug 17, 2025
    1.0
    I was recommended this company by my realtor when purchasing my first house 5 years ago. The house was a flip but the inspector found almost no issues and expressed great satisfaction for how the renovation was done. The floors in the back started sinking and 3 years in I had to redo the foundation. Recently I have realized the beams in my roof are structurally unsound as well. The contractor who has done most of the major work on my house and is a very good and honest professional was so appalled by what wasn’t caught on inspection that he suggested I sued. Unfortunately the inspection contract was airtight and there was nothing I could do. As a first time home buyer it was a lesson learned but I have spent tons of money and time dealing with problems that to an inspector should have been obvious. And I will continue to warn others about using this company.
  • MM
    Mary Jane Myers
    Jul 10, 2025
    5.0
    The appointment scheduling was really simple. They were super thorough and informative for the inspection. Alex is so kind and we couldn't have asked for a better home inspector!

Frequently Asked Questions About PREIS Commercial & Home Inspections

What services does PREIS Commercial & Home Inspections offer?

They provide home inspection, mold inspection, and building inspection services for residential and commercial properties in Chattanooga, TN.

Where is PREIS Commercial & Home Inspections located?

The business is located at 2000 S Willow, Chattanooga, TN 37404, USA.