Malone Heat & Air

Reviews

• TM

  Teddy May

  2 days ago
  1.0
  They sent a guy named Ross out to repair my unit and I didn’t feel comfortable with him being inside with my kids home. He acted really sketchy and I noticed that I had several things that were damaged after he left. He never came back to finish the work and I had to get somebody else to come fix it.
• LG

  Laurel Graefe

  Feb 9, 2026
  5.0
  Our technician, Austin, was punctual and extremely thorough. We’ve been having our hvac serviced regularly for years with another regional company and typically the technician spends about 15 minutes checking and tuning the equipment. Malone Heat & Air has absolutely blown us away. Extremely detailed, really made sure our units were running smoothly and efficiently and made sure to get the job done right. Would (and have!) recommend Malone and Austin to any friends or family. Price was very fair and transparent. Great experience.
• JG

  Jonathan Gilbride

  Feb 6, 2026
  4.0
  I was having issues with my condenser fan coming on after I had replaced it, I noticed a Malone truck across the street and called to see if they could come over after that job. The technician was very friendly, however it turns out I just had to leave the power turned on to the unit for 5 minutes because of the defrost timer. We turned the unit on, timed it, and sure enough it kicked on without any issues. Unfortunately I still had to pay the $85 service fee, but I'll just take that as a lesson learned.
• SC

  S Car

  Jan 25, 2026
  5.0
  Service guy was excellent. He came checked out my heat/air unit came and told me what was wrong and fixed it.
• BS

  Bill Satchwell

  Jan 4, 2026
  5.0
  I received multiple referrals for different HVAC companies to handle a potential gas leak. Malone was the only one that came from all 3 sources. And they were right. Tyler came out Saturday evening and took care of me, answered all my questions and gave me additional info regarding gas heating. Being new to Tenn and gas heating, this was extremely helpful. If/When the need comes up, I'll be contacting Malone Heat & Air for any needed work.