Rapid Response Plumbing, Heating and Cooling

4.9
253 reviews

About

HVAC Contractor
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.

Location

Rapid Response Plumbing, Heating and Cooling
1791 State Hwy 99, Chapel Hill, TN
37034, United States

Hours

Reviews

4.9
253 reviews
5 stars
240
4 stars
7
3 stars
0
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians were consistently described as courteous, professional, and knowledgeable, providing excellent customer service.

Timeliness

Many customers appreciated the prompt response times, with same-day service frequently mentioned.

Communication

Customers noted effective communication throughout the service process, including updates on arrival times and explanations of work performed.

Quality of Work

The quality of repairs and installations was frequently praised, with technicians demonstrating thoroughness and professionalism.

Pricing Concerns

Some customers expressed concerns about pricing, with a few feeling that costs were higher than expected or not clearly communicated.
  • PH
    Paul Holder
    Nov 27, 2025
    5.0
    They came first thing the next day. Our technician Neal, was very courteous and did the job quickly. He did have to run for parts and when there was a delay, he called to keep us informed.
  • MK
    Matt Knight
    Nov 12, 2025
    5.0
    Our heat went out and they were able to get someone out to us the same day. Our technicians name was Chad he was very quick and knowledgeable, he tried a fix that didn’t work and didn’t charge us for it excellent customer service and very honest, will definitely be using in the future.
  • JJ
    Jan Jerie
    Nov 11, 2025
    5.0
    Service was great and courteous, David went even beyond what was required. The only downside was the arrival timing which missed the 4 hour window.
  • CB
    Christy Bailey
    Nov 10, 2025
    5.0
    Everyone we dealt with was kind and courteous. They were able to make quick work of what was a difficult situation. Wonderful experience and will be using them again for the HVAC system.
  • RA
    Rick Armentrout
    Oct 31, 2025
    5.0
    Incredible service and professionalism, also saved major dollars by volunteering checking warranty on part needing replacement. Wow, this is a go to business for all your HVAC and plumbing needs, thanks Justin!

Frequently Asked Questions About Rapid Response Plumbing, Heating and Cooling

What services does Rapid Response Plumbing, Heating and Cooling offer?

They provide installation, maintenance, and repair for HVAC systems including air conditioning units, furnaces, water heaters, heat pumps, ductwork, and air quality services.

Where is Rapid Response Plumbing, Heating and Cooling located?

They are located at 1791 State Hwy 99, Chapel Hill, TN 37034, USA.