Business Details
About
Window Installation ServiceDoor SupplierSiding ContractorHome Improvement StoreRoofing Contractor
Window World of Tri-Cities is your source for energy-efficient replacement windows in Johnson City, Bristol, Kingsport, and the surrounding Tri-Cities area. However, replacement windows and window installation are just the beginning of our product and service offerings. We have remodeling solutions for your entire home exterior including roofing, siding, doors, and more. Come by our showroom in Bristol and view our wide selection of exterior home remodeling products for your home in the Tri-Cities area. Or, contact us to schedule your free in-home or virtual quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
596 reviews
5 stars
535
4 stars
25
3 stars
12
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of installation for windows and siding, noting attention to detail and professionalism.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, knowledgeable, and responsive throughout the process.
Cleanliness
Installers were frequently commended for maintaining a clean work area and thorough cleanup after installations.
Communication
Customers appreciated clear communication regarding project timelines and updates, contributing to a smooth overall experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with follow-up and execution, particularly regarding roofing and customer service after payment.
- BQBrittany Quillen3 days ago5.0The window world did a full exterior remodel on our house! All new siding, windows, and sliding doors. They even changed the door in our master to a window! Daymond and his crew did an excellent job! Everything came out perfectly! Looks like a brand new house.
- CKClaudette Ketron5 days ago5.0Window World just finished up my new sunroom and it is beautiful!!! Seth Embree came out and designed the project and Rick Hatley and Josh executed it flawlessly. From start to finish we couldn't be happier. Completely transformed my screened in porch. Thanks Window World of the Tri-Cities!!
- EMElizabeth MeadeNov 10, 20255.0We have had the best experience with Window World! Every step of the way from picking out our door to the installation, it was so easy and everyone was so friendly and helpful! We are definitely getting the rest of our doors and windows from Window World!
- ADAmy DailyOct 23, 20255.0We highly recommend Window World for siding and windows. The window crew was very nice and did a wonderful job. Our house is old with very old windows. They made it look easy changing them out. We are extremely pleased with the work Mark, Sr., Zack and Cory did on our siding. It is high quality workmanship. Plus, they made sure to clean up the work area around the house well before leaving each day. Mark told my husband that he always tries to do as good of a job as he would on his own home. I believe him. Our house looks great! I have no complaints with any of the work. All that is left is for the guttering crew to do the gutters. I am sure they will do a great job as well.
- DTdebbie TesterOct 15, 20255.0From ordering the windows to getting them installed the service was top notch. Rick came to install the windows and was very knowledgeable and helpful. He explained to me his routine and went to work. Within just a few hours the windows were installed and looked absolutely amazing! I never thought it would be this easy and put this process off way to long! These guys that come out are the face of this company and do an outstanding job upholding the company legacy! Rick thank you for being so patient and kind explaining everything and making me even more comfortable with the process. He cleaned his mess and you could hardly tell he was here.
Frequently Asked Questions About Window World of Tri-Cities
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options are available at Window World of Tri-Cities?
We accept cash, check, and offer financing options subject to approved credit and promotional periods. Please contact us for current available options.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in certain cases installation from the inside may be necessary. Your installation expert will assess and explain the best method on installation day.
Does Window World of Tri-Cities perform window installations throughout the year, and will I lose a lot of heat or cooling during installation?
Yes, we install replacement windows year-round. Installation typically takes one day with minimal heating or cooling loss as our crews install one window at a time efficiently.
How do I prepare my house for replacement window installation?
Remove curtains, blinds, and window treatments. Disable security sensors with your security company. Clear paths to windows and remove wall decorations near windows to prevent damage.
How long does it take to get replacement windows and complete the installation?
Windows are generally installed within 4-8 weeks after final measurements. Installation averages 30-60 minutes per window, with the entire job usually completed in one day including trim and cleanup.
What warranty comes with replacement windows from Window World of Tri-Cities?
Our windows come with an all-inclusive limited lifetime warranty. Please contact us for more details.
What happens to my old windows after replacement?
We remove and properly dispose of all old windows after installation unless you notify the installation crew that you wish to keep them.
What should I do if I experience issues with my replacement windows?
Most issues are easily corrected. Visit the Support page on our website for troubleshooting tips and advice to resolve common problems.
What are the store hours of Window World of Tri-Cities?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What nearby places can I visit before or after shopping at Window World of Tri-Cities in Bristol, TN?
You can enjoy outdoor activities at Steele Creek Park or Steele Creek Golf Course, have fun at Sam's Go Kart & Game Room, or dine and shop at The Red Rooster Market and Red Rooster Gift Shop—all nearby and convenient for a great visit.