Business Details
About
Window Installation ServiceDoor SupplierSiding ContractorHome Improvement StoreRoofing ContractorWindow World
Window World of Tri-Cities is your source for energy-efficient replacement windows in Johnson City, Bristol, Kingsport, and the surrounding Tri-Cities area. However, replacement windows and window installation are just the beginning of our product and service offerings. We have remodeling solutions for your entire home exterior including roofing, siding, doors, and more. Come by our showroom in Bristol and view our wide selection of exterior home remodeling products for your home in the Tri-Cities area. Or, contact us to schedule your free in-home or virtual quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
598 reviews
5 stars
537
4 stars
25
3 stars
12
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of installation and craftsmanship, noting that their homes looked brand new after renovations.
Professionalism
The installation crews were frequently described as professional, courteous, and efficient, with many customers highlighting their attention to detail and cleanliness.
Customer Service
While many reviews praised the friendly and helpful customer service, some customers reported issues with follow-up and communication after the initial sale.
Product Satisfaction
Overall, customers expressed satisfaction with the products, particularly the windows and siding, noting improvements in aesthetics and energy efficiency.
Mixed Experiences
A few customers reported negative experiences related to installation issues and customer service, indicating inconsistency in service quality.
- JBJen BrownDec 7, 20255.0I used Window World for a complete exterior update of my home. From the initial phone call to the final installation, the entire team was professional, courteous, responsive, and friendly. The work was done on schedule and the crews were very considerate and careful about cleanup at the end of the day. I want to especially thank Lance, Mark Sr., and Dylan who went above and beyond. I appreciate all they did and I love how my home looks now!
- EPEddy PylesDec 5, 20255.0Josh and Kenny did a great job, very happy
- BQBrittany QuillenNov 21, 20255.0The window world did a full exterior remodel on our house! All new siding, windows, and sliding doors. They even changed the door in our master to a window! Daymond and his crew did an excellent job! Everything came out perfectly! Looks like a brand new house.
- CKClaudette KetronNov 19, 20255.0Window World just finished up my new sunroom and it is beautiful!!! Seth Embree came out and designed the project and Rick Hatley and Josh executed it flawlessly. From start to finish we couldn't be happier. Completely transformed my screened in porch. Thanks Window World of the Tri-Cities!!
- EMElizabeth MeadeNov 10, 20255.0We have had the best experience with Window World! Every step of the way from picking out our door to the installation, it was so easy and everyone was so friendly and helpful! We are definitely getting the rest of our doors and windows from Window World!
Frequently Asked Questions About Window World of Tri-Cities
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options are available at Window World of Tri-Cities?
We accept cash, check, and offer financing options subject to approved credit and promotional periods. Please contact us for current available options.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in certain cases installation from the inside may be necessary. Your installation expert will assess and explain the best method on installation day.
Does Window World of Tri-Cities perform window installations throughout the year, and will I lose a lot of heat or cooling during installation?
Yes, we install replacement windows year-round. Installation typically takes one day with minimal heating or cooling loss as our crews install one window at a time efficiently.
How do I prepare my house for replacement window installation?
Remove curtains, blinds, and window treatments. Disable security sensors with your security company. Clear paths to windows and remove wall decorations near windows to prevent damage.
How long does it take to get replacement windows and complete the installation?
Windows are generally installed within 4-8 weeks after final measurements. Installation averages 30-60 minutes per window, with the entire job usually completed in one day including trim and cleanup.
What warranty comes with replacement windows from Window World of Tri-Cities?
Our windows come with an all-inclusive limited lifetime warranty. Please contact us for more details.
What happens to my old windows after replacement?
We remove and properly dispose of all old windows after installation unless you notify the installation crew that you wish to keep them.
What should I do if I experience issues with my replacement windows?
Most issues are easily corrected. Visit the Support page on our website for troubleshooting tips and advice to resolve common problems.
What are the store hours of Window World of Tri-Cities?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What nearby places can I visit before or after shopping at Window World of Tri-Cities in Bristol, TN?
You can enjoy outdoor activities at Steele Creek Park or Steele Creek Golf Course, have fun at Sam's Go Kart & Game Room, or dine and shop at The Red Rooster Market and Red Rooster Gift Shop—all nearby and convenient for a great visit.