Certified by Rapid Response Plumbing, Heating & Cooling • Mar 01, 2026
Air Conditioning Contractor
Rapid Response Plumbing, Heating & Cooling is a locally owned and operated HVAC and Plumbing service company. We provide installation, maintenance and repair for a wide range of HVAC systems including air conditioning units of all makes, furnaces, water heaters, heat pumps, ductwork and air quality services. We consider it a privilege to have served Brentwood, TN and the surrounding areas for over 25 years.
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Certified by Rapid Response Plumbing, Heating & Cooling • Mar 01, 2026
Certified by Rapid Response Plumbing, Heating & Cooling • Mar 01, 2026
Reviews
4.9
675 reviews
5 stars
648
4 stars5
3 stars0
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, highlighting their ability to quickly diagnose and resolve issues.
Response Time
Rapid Response is frequently commended for their quick response times, often providing same-day service, especially during emergencies.
Customer Experience
Many reviews reflect a positive customer experience, noting friendly and courteous staff, as well as effective communication throughout the service process.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding perceived upselling and high service fees for follow-up work.
Overall Satisfaction
Despite some pricing concerns, the majority of reviews indicate a high level of overall satisfaction with the services provided.
MS
michelle smith
1 day ago
5.0
Excellent, fast work! I don't remember the other guy's name, but he and Lawrence got everything done the way I wanted it, and were great at communicating during the project.
JD
Jasmine Daniels
5 days ago
1.0
During my services my closet rack was broken and I still have not had it replaced. I tried to follow up with no response .
MW
Mike Williams
Feb 26, 2026
5.0
Yes, their name is correct. But even more impressive though… free visit which included a detailed analysis and explanation of the problem with an estimate; very professional; friendly.
JC
Jared Cowan
Feb 25, 2026
5.0
This group was one of three that I called. First, they actually answered the phone and didn’t use an AI agent to screen their calls which was exactly what the other two did. I am not going to navigate your AI to get a simple answer to a simple question. Secondly, they were prompt in reviewing my need (dryer duct cleaning) and gave me a fair price for the work. Lastly, they did the job as they said they would and the tech was very nice and helpful to boot. I learned that they do plumbing as well and will be calling them for those needs in the future. Great communications throughout. Highly recommend this organization. Bravo!
JS
Jessica Sellers
Feb 18, 2026
5.0
Truly so thankful for Rapid Response for their extraordinary service and skills as we renovate an old house! Tyler in particular has gone above and beyond, and anytime in the future a plumbing need arises, we will always ask for him! Particularly during Winter Storm Fern, we had a true crisis involving a burst pipe, and Tyler arrived quickly and was very knowledgeable and helpful with getting us everything we needed. Thank you all again for being so helpful and responsive.
Brand Certified Facts from Rapid Response Plumbing, Heating & Cooling
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Certified March 01, 2026Yext Knowledge Graph
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