Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Blountville to get help with all of your equipment rental needs today!
Rented a stump grinder on Tuesday thru Wednesday. Machine cut off multiple times while using wasting over an hour of time. Had to call for a blown fuse which disabled machine entirely. Returned machine on Wednesday. Told the guy out front and also the person checking it in that the guard came loose and got caught up in the tracks essentially ripping it off. No one seemed concerned or paid attention to that upon returning it. Got a call the following day from the manager that was wanting money for the guard. The guard had already been ripped off prior to me receiving the machine, and halfway repaired. Told me it was insured and basically I had to pay 10% of the repair. The only issue was that he had supposedly ordered the part to repair but had no idea about the actual cost of the part or repair total. The damage should have been addressed when the machine was returned, not later with a call trying to extort an undetermined amount of money for repair. Very unprofessional in my opinion. Will never do business with this company again.
KP
K&N Painting
Aug 19, 2022
3.0
Extremely high on equipment rentals and lack in communication in customer service. Gave it three stars because the do offer alot of equipment rentals.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver’s license or a government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for added financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
For customers without a line of credit, no deposit is required, but payment information is requested at reservation. Credit customers will have a deposit secured during rental. Rapid Return rates are available for short rentals.
Can I extend my rental period if I need equipment longer?
Yes, contact your rental branch to extend the rental. Additional time and charges will be added to your contract and credit card based on the rental rates listed.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the same location. If you need to return elsewhere, call your original rental store for assistance in finding a convenient return location.
Does Sunbelt Rentals offer equipment delivery to my location?
Yes, Sunbelt Rentals provides delivery from its locations for a reasonable fee based on equipment type and distance. You can select delivery during your reservation and specify drop-off details.
What should I do if rented equipment breaks while I am using it?
Contact the rental branch or use the Equipment Detail page in your reservation to request service or a replacement. Sunbelt Rentals offers a Rental Protection Plan for damage coverage.
What are the operating hours of Sunbelt Rentals in Blountville, TN?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which self-storage facilities are near Sunbelt Rentals in Blountville?
Nearby self-storage options include Mini Mall Storage, 24 Hour Self Storage, and Tri Cities Mini Storage, convenient if you need to store equipment or project materials close by.
Are there any recreational places near Sunbelt Rentals for customers to visit?
Yes, Tri-Cities Golf Club and Tri Cities Golf Course are nearby where customers can enjoy some leisure time before or after renting equipment.
Which services near Sunbelt Rentals can assist with travel or transportation needs?
Lewis Travel Agency is nearby for travel planning, and U-Haul Neighborhood Dealer offers truck rentals and automotive services, useful if you need transportation solutions for your equipment or project.
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