Brand Certified
Johnson & Sons Flooring
4.7(114 reviews)
Certified by Johnson & Sons Flooring • Feb 22, 2026
Business Details
207 Hamilton Crossing Dr, Alcoa, TN
37701, United States
Certified by Johnson & Sons Flooring • Feb 22, 2026
(865) 346-5754
Certified by Johnson & Sons Flooring • Feb 22, 2026
https://www.knoxfloors.com/
Certified by Johnson & Sons Flooring • Feb 22, 2026
About
Certified by Johnson & Sons Flooring • Feb 22, 2026
Flooring StoreFlooring ContractorCarpet StoreCarpet InstallerWood Floor Installation Service
Trying to decide on the perfect floors to fit your home can feel overwhelming at times. But it doesn't have to! At Johnson & Sons Flooring we have Flooring experts that are there to help answer any questions you have and ultimately help you find the perfect floors to fit your life and at the best price! Our selection of Hardwood, Carpet, & Waterproof is the largest in the Alcoa/Maryville area and with our Price Match guarantee, you'll see the lowest prices! Every install is backed up with our Lifetime Workmanship Guarantee to make sure that you truly love your new floors! At the end of the day, we want to make your experience the best possible and we hope you feel like you are apart of the family after leaving Johnson & Sons!
Location
Certified by Johnson & Sons Flooring • Feb 22, 2026
Hours
Certified by Johnson & Sons Flooring • Feb 22, 2026
Reviews
4.7
114 reviews
5 stars
105
4 stars0
3 stars1
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly Colby, who provided excellent support throughout the purchasing and installation process.
Installation Quality
While many reviews highlighted the professionalism and efficiency of the installation teams, there were also complaints about poor installation practices and communication issues.
Product Selection
The store offers a wide variety of flooring options, with many customers expressing satisfaction with the quality and selection available.
Communication
Most customers appreciated the clear communication from sales staff and follow-up after installation, although some reported issues with responsiveness and scheduling.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding installation quality and customer service, indicating inconsistency in service delivery.
- HPHolly PrattiDec 26, 20255.0Colby was a great communicator throughout the process of replacing the carpet with hardwood in two of my rooms. He was so helpful in suggesting options. Mateo and his crew did an amazing job, and they were so fast! I highly recommend Johnson & Sons.
- JWJosh WatkinsNov 19, 20255.0We had an excellent experience with Johnson & Sons. Excellent communication with sales staff. Carpet installation was great!
- MMMorgan McClanahanNov 15, 20255.0Very friendly and helpful staff! Caden was very knowledgeable in the different flooring types, helping me pick the best floor for my home while keeping in my budget. I would definitely work with Caden and Johnson & Son’s Flooring in Alcoa again!
- LNLeigha NeelyNov 13, 20255.0Johnson and Sons were a pleasure to work with. Colby and the sales team were supportive and knowledgeable without being pushy. The installer Javier was polite and did a great job on the install! We are very pleased with the whole service.
- JCJoanne CalarcoOct 31, 20255.0We love the look of our LVP floors. It warms the entire feel of the house. Javier and his wife were absolutely work horses and complete gems. They stuck through a long, grueling tile removal and were so pleasant and professional the duration. Colby in sales was great to deal with and I appreciated his follow up and communication throughout. I highly recommend and will be going back for carpeting in the future. Here are some pictures of our Stanton LVP flooring.
Frequently Asked Questions About Johnson & Sons Flooring
What types of flooring does Johnson & Sons Flooring offer?
Johnson & Sons Flooring offers a large selection of Hardwood, Carpet, and Waterproof flooring options.
Where is Johnson & Sons Flooring located?
Johnson & Sons Flooring is located at 207 Hamilton Crossing Dr, Alcoa, TN 37701, USA.
What are the store hours for Johnson & Sons Flooring?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Johnson & Sons Flooring provide any guarantees on their installations?
Yes, every installation is backed by a Lifetime Workmanship Guarantee to ensure you love your new floors.
How can I contact Johnson & Sons Flooring to ask questions or schedule a consultation?
You can contact them via phone at +1 865-346-5754 or email at danny@knoxfloors.com.
What is Johnson & Sons Flooring's price policy for their flooring products?
They offer a Price Match guarantee to ensure you get the lowest prices on flooring.
Can I find Johnson & Sons Flooring near other stores like Shoe Carnival or Old Navy?
Yes, Johnson & Sons Flooring is located nearby popular stores like Shoe Carnival and Old Navy, making it convenient to shop for flooring while visiting these retail stores.
Are there pet care facilities near Johnson & Sons Flooring?
Yes, nearby pet care options include Banfield Pet Hospital and PetSmart, which you can visit before or after shopping for flooring.
What dining options are available close to Johnson & Sons Flooring?
Nearby dining spots include Buffalo Wild Wings, Five Guys, and Yassin's Falafel House, offering a range of American and Middle Eastern cuisine.
Is there a place nearby where I can send or receive packages while visiting Johnson & Sons Flooring?
Yes, there is a UPS Access Point location close by where you can handle shipping and courier services conveniently.
Brand Certified Facts from Johnson & Sons Flooring
Johnson & Sons Flooring partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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